Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems

The health sector is one of the most knowledge-intensive and complicated globally. It has been proven repeatedly that Business Intelligence (BI) systems in the healthcare industry can help hospitals make better decisions. Some studies have looked at the usage of BI in health, but there is still a la...

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Main Authors: Fotis Kitsios, Nikolaos Kapetaneas
Format: Article
Language:English
Published: MDPI AG 2022-05-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/13/5/247
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author Fotis Kitsios
Nikolaos Kapetaneas
author_facet Fotis Kitsios
Nikolaos Kapetaneas
author_sort Fotis Kitsios
collection DOAJ
description The health sector is one of the most knowledge-intensive and complicated globally. It has been proven repeatedly that Business Intelligence (BI) systems in the healthcare industry can help hospitals make better decisions. Some studies have looked at the usage of BI in health, but there is still a lack of information on how to develop a BI system successfully. There is a significant research gap in the health sector because these studies do not concentrate on the organizational determinants that impact the development and acceptance of BI systems in different organizations; therefore, the aim of this article is to develop a framework for successful BI system development in the health sector taking into consideration the organizational determinants of BI systems’ acceptance, implementation, and evaluation. The proposed framework classifies the determinants under organizational, process, and strategic aspects as different types to ensure the success of BI system deployment. Concerning practical implications, this paper gives a roadmap for a wide range of healthcare practitioners to ensure the success of BI system development.
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spelling doaj.art-7b0274431ad34409a2929480b3dad86b2023-11-23T11:30:16ZengMDPI AGInformation2078-24892022-05-0113524710.3390/info13050247Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence SystemsFotis Kitsios0Nikolaos Kapetaneas1Department of Applied Informatics, University of Macedonia, GR-54636 Thessaloniki, GreeceDepartment of Applied Informatics, University of Macedonia, GR-54636 Thessaloniki, GreeceThe health sector is one of the most knowledge-intensive and complicated globally. It has been proven repeatedly that Business Intelligence (BI) systems in the healthcare industry can help hospitals make better decisions. Some studies have looked at the usage of BI in health, but there is still a lack of information on how to develop a BI system successfully. There is a significant research gap in the health sector because these studies do not concentrate on the organizational determinants that impact the development and acceptance of BI systems in different organizations; therefore, the aim of this article is to develop a framework for successful BI system development in the health sector taking into consideration the organizational determinants of BI systems’ acceptance, implementation, and evaluation. The proposed framework classifies the determinants under organizational, process, and strategic aspects as different types to ensure the success of BI system deployment. Concerning practical implications, this paper gives a roadmap for a wide range of healthcare practitioners to ensure the success of BI system development.https://www.mdpi.com/2078-2489/13/5/247digital transformationBusiness Intelligencecritical factorshealthcareacceptance
spellingShingle Fotis Kitsios
Nikolaos Kapetaneas
Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
Information
digital transformation
Business Intelligence
critical factors
healthcare
acceptance
title Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
title_full Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
title_fullStr Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
title_full_unstemmed Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
title_short Digital Transformation in Healthcare 4.0: Critical Factors for Business Intelligence Systems
title_sort digital transformation in healthcare 4 0 critical factors for business intelligence systems
topic digital transformation
Business Intelligence
critical factors
healthcare
acceptance
url https://www.mdpi.com/2078-2489/13/5/247
work_keys_str_mv AT fotiskitsios digitaltransformationinhealthcare40criticalfactorsforbusinessintelligencesystems
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