The Culture of Conflict Resolution and its Influence on Employee Retention: A Study of Russian Companies
Purpose — The purpose of this paper is a pilot study of e-communications in three Russian firms to assess the culture of conflict resolution and the impact of strategies on employee retention at these firms. Design/methodology/approach — Qualitative and quantitative research through a questionnaire...
Main Authors: | J. P. Bayer, J. V. Krivobokov, M. V. Gavrilov, V. A. Vasilyeva |
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Format: | Article |
Language: | English |
Published: |
North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration
2020-06-01
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Series: | Управленческое консультирование |
Subjects: | |
Online Access: | https://www.acjournal.ru/jour/article/view/1426 |
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