Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai

Introduction: Dubai city made a significant leap forward, which aligns with the vision of leadership, in the region’s eHealth services by adopting a unified electronic medical record system across the country. Electronic medical records provide a better, more efficient standard of care and a vital d...

Full description

Bibliographic Details
Main Authors: Fatima Mohamed AlMarzooqi, Immanuel Azaad Moonesar, Raeda AlQutob
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/11/9/415
_version_ 1827707384871518208
author Fatima Mohamed AlMarzooqi
Immanuel Azaad Moonesar
Raeda AlQutob
author_facet Fatima Mohamed AlMarzooqi
Immanuel Azaad Moonesar
Raeda AlQutob
author_sort Fatima Mohamed AlMarzooqi
collection DOAJ
description Introduction: Dubai city made a significant leap forward, which aligns with the vision of leadership, in the region’s eHealth services by adopting a unified electronic medical record system across the country. Electronic medical records provide a better, more efficient standard of care and a vital database that will streamline the administrative process and promote better outcomes with less utilization of resources. Medical records form an essential part in patient management and include a variety of patient data information that might be sensitive. Therefore, the primary challenge is to maintain data privacy of the electronic medical records. Objective: Current studies to measure the user and health provider perceptions of electronic medical records data privacy are limited in the region. We aimed to investigate the perceptions of healthcare professionals and healthcare users toward electronic medical records and data privacy in eHealthcare facilities in Dubai. Methods: In this quantitative descriptive study, we explored the perceptions towards electronic medical records and data privacy using an online survey as a data collection tool. The dependent variables were the user and provider perceptions, while the independent variables included gender, nationality, income and age. A random sample of 201 eHealthcare facilities professionals and users was included. Results: The findings of the study revealed that most healthcare professionals and users agreed on the presence of good eHealth data protection practices and privacy principles in Dubai. There was a statistical correlation between the surveyed privacy practice perceptions and gender, nationality and income. However, age had no statistically significant association. Conclusions: These research findings can influence policymakers and stakeholders when developing electronic medical records and data privacy policies and guidelines across the United Arab Emirates’ healthcare facilities, in particular, during the implementation of unified electronic medical records. Future research could investigate the effect of the specific demographic variables on the perception of privacy among eHealthcare facility users that might influence electronic medical records and data privacy.
first_indexed 2024-03-10T16:44:58Z
format Article
id doaj.art-7b53e0b1a8a844d68be9f44638296c67
institution Directory Open Access Journal
issn 2078-2489
language English
last_indexed 2024-03-10T16:44:58Z
publishDate 2020-08-01
publisher MDPI AG
record_format Article
series Information
spelling doaj.art-7b53e0b1a8a844d68be9f44638296c672023-11-20T11:40:47ZengMDPI AGInformation2078-24892020-08-0111941510.3390/info11090415Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in DubaiFatima Mohamed AlMarzooqi0Immanuel Azaad Moonesar1Raeda AlQutob2Primary Healthcare Sector, Dubai Health Authority, Dubai P.O. 4545, UAEHealth Administration and Policy, Mohammed Bin Rashid School of Government, Dubai P.O. 72229, UAEPublic Health, School of Medicine, University of Jordan, Amman 11942, JordanIntroduction: Dubai city made a significant leap forward, which aligns with the vision of leadership, in the region’s eHealth services by adopting a unified electronic medical record system across the country. Electronic medical records provide a better, more efficient standard of care and a vital database that will streamline the administrative process and promote better outcomes with less utilization of resources. Medical records form an essential part in patient management and include a variety of patient data information that might be sensitive. Therefore, the primary challenge is to maintain data privacy of the electronic medical records. Objective: Current studies to measure the user and health provider perceptions of electronic medical records data privacy are limited in the region. We aimed to investigate the perceptions of healthcare professionals and healthcare users toward electronic medical records and data privacy in eHealthcare facilities in Dubai. Methods: In this quantitative descriptive study, we explored the perceptions towards electronic medical records and data privacy using an online survey as a data collection tool. The dependent variables were the user and provider perceptions, while the independent variables included gender, nationality, income and age. A random sample of 201 eHealthcare facilities professionals and users was included. Results: The findings of the study revealed that most healthcare professionals and users agreed on the presence of good eHealth data protection practices and privacy principles in Dubai. There was a statistical correlation between the surveyed privacy practice perceptions and gender, nationality and income. However, age had no statistically significant association. Conclusions: These research findings can influence policymakers and stakeholders when developing electronic medical records and data privacy policies and guidelines across the United Arab Emirates’ healthcare facilities, in particular, during the implementation of unified electronic medical records. Future research could investigate the effect of the specific demographic variables on the perception of privacy among eHealthcare facility users that might influence electronic medical records and data privacy.https://www.mdpi.com/2078-2489/11/9/415eHealthDubaiprivacy lawselectronic medical recordshealth policyhealthcare professionals
spellingShingle Fatima Mohamed AlMarzooqi
Immanuel Azaad Moonesar
Raeda AlQutob
Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
Information
eHealth
Dubai
privacy laws
electronic medical records
health policy
healthcare professionals
title Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
title_full Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
title_fullStr Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
title_full_unstemmed Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
title_short Healthcare Professional and User Perceptions of eHealth Data and Record Privacy in Dubai
title_sort healthcare professional and user perceptions of ehealth data and record privacy in dubai
topic eHealth
Dubai
privacy laws
electronic medical records
health policy
healthcare professionals
url https://www.mdpi.com/2078-2489/11/9/415
work_keys_str_mv AT fatimamohamedalmarzooqi healthcareprofessionalanduserperceptionsofehealthdataandrecordprivacyindubai
AT immanuelazaadmoonesar healthcareprofessionalanduserperceptionsofehealthdataandrecordprivacyindubai
AT raedaalqutob healthcareprofessionalanduserperceptionsofehealthdataandrecordprivacyindubai