Enhanced Collaborative Filtering for Personalized E-Government Recommendation

The problems with the information overload of e-government websites have been a big obstacle for users to make decisions. One promising approach to solve this problem is to deploy an intelligent recommendation system on e-government platforms. Collaborative filtering (CF) has shown its superiority b...

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Main Authors: Ninghua Sun, Tao Chen, Wenshan Guo, Longya Ran
Format: Article
Language:English
Published: MDPI AG 2021-12-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/11/24/12119
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author Ninghua Sun
Tao Chen
Wenshan Guo
Longya Ran
author_facet Ninghua Sun
Tao Chen
Wenshan Guo
Longya Ran
author_sort Ninghua Sun
collection DOAJ
description The problems with the information overload of e-government websites have been a big obstacle for users to make decisions. One promising approach to solve this problem is to deploy an intelligent recommendation system on e-government platforms. Collaborative filtering (CF) has shown its superiority by characterizing both items and users by the latent features inferred from the user–item interaction matrix. A fundamental challenge is to enhance the expression of the user or/and item embedding latent features from the implicit feedback. This problem negatively affected the performance of the recommendation system in e-government. In this paper, we firstly propose to learn positive items’ latent features by leveraging both the negative item information and the original embedding features. We present the negative items mixed collaborative filtering (NMCF) method to enhance the CF-based recommender system. Such mixing information is beneficial for extending the expressiveness of the latent features. Comprehensive experimentation on a real-world e-government dataset showed that our approach improved the performance significantly compared with the state-of-the-art baseline algorithms.
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spelling doaj.art-7b56f1c307db4fcd8e52de4ef6675b732023-11-23T03:43:29ZengMDPI AGApplied Sciences2076-34172021-12-0111241211910.3390/app112412119Enhanced Collaborative Filtering for Personalized E-Government RecommendationNinghua Sun0Tao Chen1Wenshan Guo2Longya Ran3School of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, ChinaSchool of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, ChinaSchool of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, ChinaSchool of Public Administration, Huazhong University of Science and Technology, Wuhan 430074, ChinaThe problems with the information overload of e-government websites have been a big obstacle for users to make decisions. One promising approach to solve this problem is to deploy an intelligent recommendation system on e-government platforms. Collaborative filtering (CF) has shown its superiority by characterizing both items and users by the latent features inferred from the user–item interaction matrix. A fundamental challenge is to enhance the expression of the user or/and item embedding latent features from the implicit feedback. This problem negatively affected the performance of the recommendation system in e-government. In this paper, we firstly propose to learn positive items’ latent features by leveraging both the negative item information and the original embedding features. We present the negative items mixed collaborative filtering (NMCF) method to enhance the CF-based recommender system. Such mixing information is beneficial for extending the expressiveness of the latent features. Comprehensive experimentation on a real-world e-government dataset showed that our approach improved the performance significantly compared with the state-of-the-art baseline algorithms.https://www.mdpi.com/2076-3417/11/24/12119e-government public servicescollaborative filteringrecommender systemnegative sampling
spellingShingle Ninghua Sun
Tao Chen
Wenshan Guo
Longya Ran
Enhanced Collaborative Filtering for Personalized E-Government Recommendation
Applied Sciences
e-government public services
collaborative filtering
recommender system
negative sampling
title Enhanced Collaborative Filtering for Personalized E-Government Recommendation
title_full Enhanced Collaborative Filtering for Personalized E-Government Recommendation
title_fullStr Enhanced Collaborative Filtering for Personalized E-Government Recommendation
title_full_unstemmed Enhanced Collaborative Filtering for Personalized E-Government Recommendation
title_short Enhanced Collaborative Filtering for Personalized E-Government Recommendation
title_sort enhanced collaborative filtering for personalized e government recommendation
topic e-government public services
collaborative filtering
recommender system
negative sampling
url https://www.mdpi.com/2076-3417/11/24/12119
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AT wenshanguo enhancedcollaborativefilteringforpersonalizedegovernmentrecommendation
AT longyaran enhancedcollaborativefilteringforpersonalizedegovernmentrecommendation