Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs

The construction of work schedules, also known as personnel scheduling, raises several economic, commercial and social issues. In particular, it represents a lever for building satisfactory working conditions. Instead of focusing on the impacts of absenteeism on the activity of agents present at wor...

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Main Authors: Laëtitia Flamard, Adélaïde Nascimento, Pierre Falzon, Ghislaine Tirilly
Format: Article
Language:English
Published: Association Recherche et Pratique sur les Activités 2020-04-01
Series:Activités
Subjects:
Online Access:http://journals.openedition.org/activites/5074
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author Laëtitia Flamard
Adélaïde Nascimento
Pierre Falzon
Ghislaine Tirilly
author_facet Laëtitia Flamard
Adélaïde Nascimento
Pierre Falzon
Ghislaine Tirilly
author_sort Laëtitia Flamard
collection DOAJ
description The construction of work schedules, also known as personnel scheduling, raises several economic, commercial and social issues. In particular, it represents a lever for building satisfactory working conditions. Instead of focusing on the impacts of absenteeism on the activity of agents present at work, as frequently discussed in the ergonomic literature, the purpose of this article is to present the activity of designing these work schedules, i.e. that of schedulers in a large railway company in a context of increased flexibility and competitiveness.Based on the analysis of their activity, we show how schedulers develop a work of articulation both between the different actors concerned by the schedules, and between the different dimensions of production (economic, commercial, social, etc.) in order to build acceptable and accepted schedules. This articulation work thus constitutes a lever for managing absenteeism and for preventing health problems among the operators in question. At the same time, these regulations are compared with the management indicator used by the organization to report on this scheduling activity. The contrast between the activity analyses and those resulting from the monitoring indicators set up within the unit shows that these links are often hidden and can be inconsistent with management decisions.
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spelling doaj.art-7b5b8050a83d48bf8496fcf9eee9f8392022-12-21T18:31:50ZengAssociation Recherche et Pratique sur les ActivitésActivités1765-27232020-04-0117110.4000/activites.5074Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceursLaëtitia FlamardAdélaïde NascimentoPierre FalzonGhislaine TirillyThe construction of work schedules, also known as personnel scheduling, raises several economic, commercial and social issues. In particular, it represents a lever for building satisfactory working conditions. Instead of focusing on the impacts of absenteeism on the activity of agents present at work, as frequently discussed in the ergonomic literature, the purpose of this article is to present the activity of designing these work schedules, i.e. that of schedulers in a large railway company in a context of increased flexibility and competitiveness.Based on the analysis of their activity, we show how schedulers develop a work of articulation both between the different actors concerned by the schedules, and between the different dimensions of production (economic, commercial, social, etc.) in order to build acceptable and accepted schedules. This articulation work thus constitutes a lever for managing absenteeism and for preventing health problems among the operators in question. At the same time, these regulations are compared with the management indicator used by the organization to report on this scheduling activity. The contrast between the activity analyses and those resulting from the monitoring indicators set up within the unit shows that these links are often hidden and can be inconsistent with management decisions.http://journals.openedition.org/activites/5074schedulingeconomic and social dimensionsevaluationhuman resource managementhealth
spellingShingle Laëtitia Flamard
Adélaïde Nascimento
Pierre Falzon
Ghislaine Tirilly
Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
Activités
scheduling
economic and social dimensions
evaluation
human resource management
health
title Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
title_full Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
title_fullStr Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
title_full_unstemmed Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
title_short Planifier les affectations spatio-temporelles d’autrui : l’articulation d’enjeux économiques et sociaux par des ordonnanceurs
title_sort planifier les affectations spatio temporelles d autrui l articulation d enjeux economiques et sociaux par des ordonnanceurs
topic scheduling
economic and social dimensions
evaluation
human resource management
health
url http://journals.openedition.org/activites/5074
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