Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review

BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information...

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Main Authors: Aimee R Castro, Lydia Ould Brahim, Qirong Chen, Antonia Arnaert, Amélie Quesnel-Vallée, Karyn Moffatt, John Kildea, Vasiliki Bitzas, Carolyn Pang, Audrey-Jane Hall, Ariana Pagnotta, Argerie Tsimicalis
Format: Article
Language:English
Published: JMIR Publications 2023-05-01
Series:JMIR Nursing
Online Access:https://nursing.jmir.org/2023/1/e44750
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author Aimee R Castro
Lydia Ould Brahim
Qirong Chen
Antonia Arnaert
Amélie Quesnel-Vallée
Karyn Moffatt
John Kildea
Vasiliki Bitzas
Carolyn Pang
Audrey-Jane Hall
Ariana Pagnotta
Argerie Tsimicalis
author_facet Aimee R Castro
Lydia Ould Brahim
Qirong Chen
Antonia Arnaert
Amélie Quesnel-Vallée
Karyn Moffatt
John Kildea
Vasiliki Bitzas
Carolyn Pang
Audrey-Jane Hall
Ariana Pagnotta
Argerie Tsimicalis
author_sort Aimee R Castro
collection DOAJ
description BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking. ObjectiveThe objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services. MethodsA scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative. ResultsA total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services. ConclusionsThere is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services.
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spelling doaj.art-7b5e95b18d64437cb66c261c1f46d8e82023-08-28T23:59:30ZengJMIR PublicationsJMIR Nursing2562-76002023-05-016e4475010.2196/44750Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping ReviewAimee R Castrohttps://orcid.org/0000-0002-6461-0866Lydia Ould Brahimhttps://orcid.org/0000-0003-1638-4953Qirong Chenhttps://orcid.org/0000-0003-1908-290XAntonia Arnaerthttps://orcid.org/0000-0001-8086-7058Amélie Quesnel-Valléehttps://orcid.org/0000-0001-5335-824XKaryn Moffatthttps://orcid.org/0000-0002-7081-0709John Kildeahttps://orcid.org/0000-0002-7084-1425Vasiliki Bitzashttps://orcid.org/0000-0001-6360-5734Carolyn Panghttps://orcid.org/0000-0002-7167-1106Audrey-Jane Hallhttps://orcid.org/0000-0001-9837-7372Ariana Pagnottahttps://orcid.org/0000-0002-2320-3367Argerie Tsimicalishttps://orcid.org/0000-0002-5963-9728 BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking. ObjectiveThe objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services. MethodsA scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative. ResultsA total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services. ConclusionsThere is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services.https://nursing.jmir.org/2023/1/e44750
spellingShingle Aimee R Castro
Lydia Ould Brahim
Qirong Chen
Antonia Arnaert
Amélie Quesnel-Vallée
Karyn Moffatt
John Kildea
Vasiliki Bitzas
Carolyn Pang
Audrey-Jane Hall
Ariana Pagnotta
Argerie Tsimicalis
Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
JMIR Nursing
title Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
title_full Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
title_fullStr Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
title_full_unstemmed Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
title_short Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
title_sort information and communication technologies to support the provision of respite care services scoping review
url https://nursing.jmir.org/2023/1/e44750
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