Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review
BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information...
Main Authors: | , , , , , , , , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
JMIR Publications
2023-05-01
|
Series: | JMIR Nursing |
Online Access: | https://nursing.jmir.org/2023/1/e44750 |
_version_ | 1827857295573254144 |
---|---|
author | Aimee R Castro Lydia Ould Brahim Qirong Chen Antonia Arnaert Amélie Quesnel-Vallée Karyn Moffatt John Kildea Vasiliki Bitzas Carolyn Pang Audrey-Jane Hall Ariana Pagnotta Argerie Tsimicalis |
author_facet | Aimee R Castro Lydia Ould Brahim Qirong Chen Antonia Arnaert Amélie Quesnel-Vallée Karyn Moffatt John Kildea Vasiliki Bitzas Carolyn Pang Audrey-Jane Hall Ariana Pagnotta Argerie Tsimicalis |
author_sort | Aimee R Castro |
collection | DOAJ |
description |
BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking.
ObjectiveThe objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services.
MethodsA scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative.
ResultsA total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services.
ConclusionsThere is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services. |
first_indexed | 2024-03-12T12:38:27Z |
format | Article |
id | doaj.art-7b5e95b18d64437cb66c261c1f46d8e8 |
institution | Directory Open Access Journal |
issn | 2562-7600 |
language | English |
last_indexed | 2024-03-12T12:38:27Z |
publishDate | 2023-05-01 |
publisher | JMIR Publications |
record_format | Article |
series | JMIR Nursing |
spelling | doaj.art-7b5e95b18d64437cb66c261c1f46d8e82023-08-28T23:59:30ZengJMIR PublicationsJMIR Nursing2562-76002023-05-016e4475010.2196/44750Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping ReviewAimee R Castrohttps://orcid.org/0000-0002-6461-0866Lydia Ould Brahimhttps://orcid.org/0000-0003-1638-4953Qirong Chenhttps://orcid.org/0000-0003-1908-290XAntonia Arnaerthttps://orcid.org/0000-0001-8086-7058Amélie Quesnel-Valléehttps://orcid.org/0000-0001-5335-824XKaryn Moffatthttps://orcid.org/0000-0002-7081-0709John Kildeahttps://orcid.org/0000-0002-7084-1425Vasiliki Bitzashttps://orcid.org/0000-0001-6360-5734Carolyn Panghttps://orcid.org/0000-0002-7167-1106Audrey-Jane Hallhttps://orcid.org/0000-0001-9837-7372Ariana Pagnottahttps://orcid.org/0000-0002-2320-3367Argerie Tsimicalishttps://orcid.org/0000-0002-5963-9728 BackgroundRespite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking. ObjectiveThe objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services. MethodsA scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative. ResultsA total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services. ConclusionsThere is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services.https://nursing.jmir.org/2023/1/e44750 |
spellingShingle | Aimee R Castro Lydia Ould Brahim Qirong Chen Antonia Arnaert Amélie Quesnel-Vallée Karyn Moffatt John Kildea Vasiliki Bitzas Carolyn Pang Audrey-Jane Hall Ariana Pagnotta Argerie Tsimicalis Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review JMIR Nursing |
title | Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review |
title_full | Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review |
title_fullStr | Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review |
title_full_unstemmed | Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review |
title_short | Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review |
title_sort | information and communication technologies to support the provision of respite care services scoping review |
url | https://nursing.jmir.org/2023/1/e44750 |
work_keys_str_mv | AT aimeercastro informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT lydiaouldbrahim informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT qirongchen informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT antoniaarnaert informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT ameliequesnelvallee informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT karynmoffatt informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT johnkildea informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT vasilikibitzas informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT carolynpang informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT audreyjanehall informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT arianapagnotta informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview AT argerietsimicalis informationandcommunicationtechnologiestosupporttheprovisionofrespitecareservicesscopingreview |