Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan

Objective – This study investigates the readiness for artificial intelligence (AI) adoption in library and information centres of Pakistani universities. The projected outcomes of this study are expected to contribute to the development of best practices for effectively motivating university admini...

Full description

Bibliographic Details
Main Authors: Saeed Ullah Jan, Muhammad Sajjad Ali Khan, Ali Saeed Khan
Format: Article
Language:English
Published: University of Alberta 2024-03-01
Series:Evidence Based Library and Information Practice
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30408
_version_ 1797258794734977024
author Saeed Ullah Jan
Muhammad Sajjad Ali Khan
Ali Saeed Khan
author_facet Saeed Ullah Jan
Muhammad Sajjad Ali Khan
Ali Saeed Khan
author_sort Saeed Ullah Jan
collection DOAJ
description Objective – This study investigates the readiness for artificial intelligence (AI) adoption in library and information centres of Pakistani universities. The projected outcomes of this study are expected to contribute to the development of best practices for effectively motivating university administrators and preparing librarians for adopting AI in library and information centres. Methods – A theoretical framework combining the technology-organization-environment (TOE) framework and the Technology Readiness Index (TRI) guided this qualitative study. Interviews were conducted with 27 senior representatives, including library managers and registrars, from 27 universities across four provinces and the capital city, Islamabad. A systematic approach was employed to analyze the data. Results – The findings indicate that the concept of AI adoption in Pakistani university libraries is new. The library and information sector of Pakistan is slow in adopting AI, which could have implications for its future competitiveness, despite the push for AI adoption by university librarians and administrators. The readiness for AI adoption in this sector is influenced by factors such as organizational technological practices, financial resources, university size, and data management and protection concerns. Conclusion – Library managers and researchers can implement the TOE framework and TRI scale to facilitate AI adoption in a manner that is relevant to library and information settings in Pakistan as well as other parts of the world. Our research indicates that most adoptions are still in their nascent phases, and numerous library managers feel uneasy due to either uncertainties about the precise benefits AI can bring to their libraries or a lack of knowledge and skills for its effective implementation. To manage the networks of internal and external stakeholders essential for successful AI adoption, universities should consider appointing individuals with a specialized knowledge of AI within their libraries.
first_indexed 2024-04-24T22:59:12Z
format Article
id doaj.art-7b725f6fbf424a2dbdd112c656db5cd8
institution Directory Open Access Journal
issn 1715-720X
language English
last_indexed 2024-04-24T22:59:12Z
publishDate 2024-03-01
publisher University of Alberta
record_format Article
series Evidence Based Library and Information Practice
spelling doaj.art-7b725f6fbf424a2dbdd112c656db5cd82024-03-17T17:41:23ZengUniversity of AlbertaEvidence Based Library and Information Practice1715-720X2024-03-0119110.18438/eblip30408Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of PakistanSaeed Ullah Jan0https://orcid.org/0000-0003-4191-0492Muhammad Sajjad Ali Khan1https://orcid.org/0000-0003-3683-6582Ali Saeed Khan2Khushal Khan Khattak University Karak, Karak, Khyber Pakhtunkhwa, PakistanKhushal Khan Khattak University Karak, Karak, Khyber Pakhtunkhwa, PakistanUniversity of Peshawar, Peshawar, Khyber Pakhtunkhwa, Pakistan Objective – This study investigates the readiness for artificial intelligence (AI) adoption in library and information centres of Pakistani universities. The projected outcomes of this study are expected to contribute to the development of best practices for effectively motivating university administrators and preparing librarians for adopting AI in library and information centres. Methods – A theoretical framework combining the technology-organization-environment (TOE) framework and the Technology Readiness Index (TRI) guided this qualitative study. Interviews were conducted with 27 senior representatives, including library managers and registrars, from 27 universities across four provinces and the capital city, Islamabad. A systematic approach was employed to analyze the data. Results – The findings indicate that the concept of AI adoption in Pakistani university libraries is new. The library and information sector of Pakistan is slow in adopting AI, which could have implications for its future competitiveness, despite the push for AI adoption by university librarians and administrators. The readiness for AI adoption in this sector is influenced by factors such as organizational technological practices, financial resources, university size, and data management and protection concerns. Conclusion – Library managers and researchers can implement the TOE framework and TRI scale to facilitate AI adoption in a manner that is relevant to library and information settings in Pakistan as well as other parts of the world. Our research indicates that most adoptions are still in their nascent phases, and numerous library managers feel uneasy due to either uncertainties about the precise benefits AI can bring to their libraries or a lack of knowledge and skills for its effective implementation. To manage the networks of internal and external stakeholders essential for successful AI adoption, universities should consider appointing individuals with a specialized knowledge of AI within their libraries. https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30408
spellingShingle Saeed Ullah Jan
Muhammad Sajjad Ali Khan
Ali Saeed Khan
Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
Evidence Based Library and Information Practice
title Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
title_full Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
title_fullStr Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
title_full_unstemmed Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
title_short Organizational Readiness to Adopt Artificial Intelligence in the Library and Information Sector of Pakistan
title_sort organizational readiness to adopt artificial intelligence in the library and information sector of pakistan
url https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/30408
work_keys_str_mv AT saeedullahjan organizationalreadinesstoadoptartificialintelligenceinthelibraryandinformationsectorofpakistan
AT muhammadsajjadalikhan organizationalreadinesstoadoptartificialintelligenceinthelibraryandinformationsectorofpakistan
AT alisaeedkhan organizationalreadinesstoadoptartificialintelligenceinthelibraryandinformationsectorofpakistan