Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19

Abstract Background Multiple guidelines recommend debriefing after clinical events in the emergency department (ED) to improve performance, but their implementation has been limited. We aimed to start a clinical debriefing program to identify opportunities to address teamwork and patient safety duri...

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Main Authors: Jean-Christophe Servotte, T. Bram Welch-Horan, Paul Mullan, Justine Piazza, Alexandre Ghuysen, Demian Szyld
Format: Article
Language:English
Published: BMC 2020-11-01
Series:Advances in Simulation
Subjects:
Online Access:http://link.springer.com/article/10.1186/s41077-020-00150-0
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author Jean-Christophe Servotte
T. Bram Welch-Horan
Paul Mullan
Justine Piazza
Alexandre Ghuysen
Demian Szyld
author_facet Jean-Christophe Servotte
T. Bram Welch-Horan
Paul Mullan
Justine Piazza
Alexandre Ghuysen
Demian Szyld
author_sort Jean-Christophe Servotte
collection DOAJ
description Abstract Background Multiple guidelines recommend debriefing after clinical events in the emergency department (ED) to improve performance, but their implementation has been limited. We aimed to start a clinical debriefing program to identify opportunities to address teamwork and patient safety during the COVID-19 pandemic. Methods We reviewed existing literature on best-practice guidelines to answer key clinical debriefing program design questions. An end-of-shift huddle format for the debriefs allowed multiple cases of suspected or confirmed COVID-19 illness to be discussed in the same session, promoting situational awareness and team learning. A novel ED-based clinical debriefing tool was implemented and titled Debriefing In Situ COVID-19 to Encourage Reflection and Plus-Delta in Healthcare After Shifts End (DISCOVER-PHASE). A facilitator experienced in simulation debriefings would facilitate a short (10–25 min) discussion of the relevant cases by following a scripted series of stages for debriefing. Data on the number of debriefing opportunities, frequency of utilization of debriefing, debriefing location, and professional background of the facilitator were analyzed. Results During the study period, the ED treated 3386 suspected or confirmed COVID-19 cases, with 11 deaths and 77 ICU admissions. Of the 187 debriefing opportunities in the first 8-week period, 163 (87.2%) were performed. Of the 24 debriefings not performed, 21 (87.5%) of these were during the four first weeks (21/24; 87.5%). Clinical debriefings had a median duration of 10 min (IQR 7–13). They were mostly facilitated by a nurse (85.9%) and mainly performed remotely (89.8%). Conclusion Debriefing with DISCOVER-PHASE during the COVID-19 pandemic were performed often, were relatively brief, and were most often led remotely by a nurse facilitator. Future research should describe the clinical and organizational impact of this DISCOVER-PHASE.
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spelling doaj.art-7c1fc2267e424470a302ae0c4640fc3d2022-12-21T22:45:28ZengBMCAdvances in Simulation2059-06282020-11-015111110.1186/s41077-020-00150-0Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19Jean-Christophe Servotte0T. Bram Welch-Horan1Paul Mullan2Justine Piazza3Alexandre Ghuysen4Demian Szyld5Public Health Sciences Department, University of LiegeDirector of Simulation, Section of Pediatric Emergency Medicine, Baylor College of Medicine, Texas Children’s HospitalDirector of Research and Quality Improvement, Division of Emergency Medicine, Children’s Hospital of the King’s Daughters, Eastern Virginia Medical SchoolInterdisciplinary Medical Simulation Center of Liege, University of LiegePublic Health Sciences Department, University of LiegeSenior Director, Institute for Medical Simulation, Center for Medical Simulation, Brigham and Women’s Hospital, Harvard Medical SchoolAbstract Background Multiple guidelines recommend debriefing after clinical events in the emergency department (ED) to improve performance, but their implementation has been limited. We aimed to start a clinical debriefing program to identify opportunities to address teamwork and patient safety during the COVID-19 pandemic. Methods We reviewed existing literature on best-practice guidelines to answer key clinical debriefing program design questions. An end-of-shift huddle format for the debriefs allowed multiple cases of suspected or confirmed COVID-19 illness to be discussed in the same session, promoting situational awareness and team learning. A novel ED-based clinical debriefing tool was implemented and titled Debriefing In Situ COVID-19 to Encourage Reflection and Plus-Delta in Healthcare After Shifts End (DISCOVER-PHASE). A facilitator experienced in simulation debriefings would facilitate a short (10–25 min) discussion of the relevant cases by following a scripted series of stages for debriefing. Data on the number of debriefing opportunities, frequency of utilization of debriefing, debriefing location, and professional background of the facilitator were analyzed. Results During the study period, the ED treated 3386 suspected or confirmed COVID-19 cases, with 11 deaths and 77 ICU admissions. Of the 187 debriefing opportunities in the first 8-week period, 163 (87.2%) were performed. Of the 24 debriefings not performed, 21 (87.5%) of these were during the four first weeks (21/24; 87.5%). Clinical debriefings had a median duration of 10 min (IQR 7–13). They were mostly facilitated by a nurse (85.9%) and mainly performed remotely (89.8%). Conclusion Debriefing with DISCOVER-PHASE during the COVID-19 pandemic were performed often, were relatively brief, and were most often led remotely by a nurse facilitator. Future research should describe the clinical and organizational impact of this DISCOVER-PHASE.http://link.springer.com/article/10.1186/s41077-020-00150-0Clinical event debriefingImplementationCOVID-19CommunicationSafetyQuality
spellingShingle Jean-Christophe Servotte
T. Bram Welch-Horan
Paul Mullan
Justine Piazza
Alexandre Ghuysen
Demian Szyld
Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
Advances in Simulation
Clinical event debriefing
Implementation
COVID-19
Communication
Safety
Quality
title Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
title_full Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
title_fullStr Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
title_full_unstemmed Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
title_short Development and implementation of an end-of-shift clinical debriefing method for emergency departments during COVID-19
title_sort development and implementation of an end of shift clinical debriefing method for emergency departments during covid 19
topic Clinical event debriefing
Implementation
COVID-19
Communication
Safety
Quality
url http://link.springer.com/article/10.1186/s41077-020-00150-0
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