How to observe business operations: An empirical study of family business.

The direct observation method is commonly used for data collection in family business case studies. Nevertheless, in research on family business succession that is mainly based on retrospective data, it is difficult to directly observe an event or situation at a given time. This paper thus first exp...

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Main Authors: Tsu-Cheng Chou, Hsi-Peng Lu
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0267223
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author Tsu-Cheng Chou
Hsi-Peng Lu
author_facet Tsu-Cheng Chou
Hsi-Peng Lu
author_sort Tsu-Cheng Chou
collection DOAJ
description The direct observation method is commonly used for data collection in family business case studies. Nevertheless, in research on family business succession that is mainly based on retrospective data, it is difficult to directly observe an event or situation at a given time. This paper thus first explores the application of observation data in the published research results of some family business case studies through a literature review. It then describes our observation methodology, i.e., sampling process, method, observation process, and reevaluation of our interview data, through a case study. Finally, the conclusion offers suggestions for using these observation methods, i.e., employing different types of observation, by considering running time and financial cost, familiarizing observers with various observation occasions, and seeking the assistance of relevant professionals for a research topic.
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spelling doaj.art-7c9a1c6bfe714fadadbb86634a76b82f2022-12-22T02:32:37ZengPublic Library of Science (PLoS)PLoS ONE1932-62032022-01-01174e026722310.1371/journal.pone.0267223How to observe business operations: An empirical study of family business.Tsu-Cheng ChouHsi-Peng LuThe direct observation method is commonly used for data collection in family business case studies. Nevertheless, in research on family business succession that is mainly based on retrospective data, it is difficult to directly observe an event or situation at a given time. This paper thus first explores the application of observation data in the published research results of some family business case studies through a literature review. It then describes our observation methodology, i.e., sampling process, method, observation process, and reevaluation of our interview data, through a case study. Finally, the conclusion offers suggestions for using these observation methods, i.e., employing different types of observation, by considering running time and financial cost, familiarizing observers with various observation occasions, and seeking the assistance of relevant professionals for a research topic.https://doi.org/10.1371/journal.pone.0267223
spellingShingle Tsu-Cheng Chou
Hsi-Peng Lu
How to observe business operations: An empirical study of family business.
PLoS ONE
title How to observe business operations: An empirical study of family business.
title_full How to observe business operations: An empirical study of family business.
title_fullStr How to observe business operations: An empirical study of family business.
title_full_unstemmed How to observe business operations: An empirical study of family business.
title_short How to observe business operations: An empirical study of family business.
title_sort how to observe business operations an empirical study of family business
url https://doi.org/10.1371/journal.pone.0267223
work_keys_str_mv AT tsuchengchou howtoobservebusinessoperationsanempiricalstudyoffamilybusiness
AT hsipenglu howtoobservebusinessoperationsanempiricalstudyoffamilybusiness