“Computer says no”: Algorithmic decision support and organisational responsibility

Algorithmic decision support is increasingly used in a whole array of different contexts and structures in various areas of society, influencing many people’s lives. Its use raises questions, among others, about accountability, transparency and responsibility. While there is substantial research on...

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Main Authors: Angelika Adensamer, Rita Gsenger, Lukas Daniel Klausner
Format: Article
Language:English
Published: Elsevier 2021-10-01
Series:Journal of Responsible Technology
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S266665962100007X
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author Angelika Adensamer
Rita Gsenger
Lukas Daniel Klausner
author_facet Angelika Adensamer
Rita Gsenger
Lukas Daniel Klausner
author_sort Angelika Adensamer
collection DOAJ
description Algorithmic decision support is increasingly used in a whole array of different contexts and structures in various areas of society, influencing many people’s lives. Its use raises questions, among others, about accountability, transparency and responsibility. While there is substantial research on the issue of algorithmic systems and responsibility in general, there is little to no prior research on organisational responsibility and its attribution. Our article aims to fill that gap; we give a brief overview of the central issues connected to ADS, responsibility and decision-making in organisational contexts and identify open questions and research gaps. Furthermore, we describe a set of guidelines and a complementary digital tool to assist practitioners in mapping responsibility when introducing ADS within their organisational context.
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spelling doaj.art-7c9b34c7e8894ca7a284e9731645329f2022-12-21T18:43:42ZengElsevierJournal of Responsible Technology2666-65962021-10-017100014“Computer says no”: Algorithmic decision support and organisational responsibilityAngelika Adensamer0Rita Gsenger1Lukas Daniel Klausner2Institute of Public Law and Political Science, University of Graz, Universitätsstraße 15/C3, 8010 Graz, Austria; Vienna Centre for Societal Security, Paulanergasse 4/8, 1040 Wien, AustriaWeizenbaum Institute for the Networked Society – The German Internet Institute, Hardenbergstraße 32, 10623 Berlin, GermanyCorresponding author.; Institute of IT Security Research, St. Pölten University of Applied Sciences, Matthias-Corvinus-Straße 15, 3100 St. Pölten, AustriaAlgorithmic decision support is increasingly used in a whole array of different contexts and structures in various areas of society, influencing many people’s lives. Its use raises questions, among others, about accountability, transparency and responsibility. While there is substantial research on the issue of algorithmic systems and responsibility in general, there is little to no prior research on organisational responsibility and its attribution. Our article aims to fill that gap; we give a brief overview of the central issues connected to ADS, responsibility and decision-making in organisational contexts and identify open questions and research gaps. Furthermore, we describe a set of guidelines and a complementary digital tool to assist practitioners in mapping responsibility when introducing ADS within their organisational context.http://www.sciencedirect.com/science/article/pii/S266665962100007XAlgorithmic decision supportAlgorithms in the workplaceAccountabilityMappingOrganisational decision-makingResponsibility
spellingShingle Angelika Adensamer
Rita Gsenger
Lukas Daniel Klausner
“Computer says no”: Algorithmic decision support and organisational responsibility
Journal of Responsible Technology
Algorithmic decision support
Algorithms in the workplace
Accountability
Mapping
Organisational decision-making
Responsibility
title “Computer says no”: Algorithmic decision support and organisational responsibility
title_full “Computer says no”: Algorithmic decision support and organisational responsibility
title_fullStr “Computer says no”: Algorithmic decision support and organisational responsibility
title_full_unstemmed “Computer says no”: Algorithmic decision support and organisational responsibility
title_short “Computer says no”: Algorithmic decision support and organisational responsibility
title_sort computer says no algorithmic decision support and organisational responsibility
topic Algorithmic decision support
Algorithms in the workplace
Accountability
Mapping
Organisational decision-making
Responsibility
url http://www.sciencedirect.com/science/article/pii/S266665962100007X
work_keys_str_mv AT angelikaadensamer computersaysnoalgorithmicdecisionsupportandorganisationalresponsibility
AT ritagsenger computersaysnoalgorithmicdecisionsupportandorganisationalresponsibility
AT lukasdanielklausner computersaysnoalgorithmicdecisionsupportandorganisationalresponsibility