Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
Abstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitativ...
Main Authors: | , |
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Format: | Article |
Language: | English |
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Springer
2022-12-01
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Series: | Dr. Sulaiman Al Habib Medical Journal |
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Online Access: | https://doi.org/10.1007/s44229-022-00023-w |
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author | Maha Alkharji Heba Alqurashi |
author_facet | Maha Alkharji Heba Alqurashi |
author_sort | Maha Alkharji |
collection | DOAJ |
description | Abstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitative exploratory case study based on semi-structured audio-recorded interviews conducted at a hospital chain in Riyadh, Saudi Arabia, using open-ended questions to provide in-depth information. Results The use of IT in healthcare settings has had positive effects, but many barriers can cause delays or problems in using IT, including hacking, human resistance to new technology and the need for experts in the field of IT in healthcare. Training and support of employees are leading solutions to the many problems encountered in implementing and using IT in healthcare. Conclusion The study identified the problems in using IT for the development of healthcare services and the positive effects on the services provided to patients, and indicated a need for further development and support. |
first_indexed | 2024-04-09T22:45:59Z |
format | Article |
id | doaj.art-7cb61e368ea94688b44baaf8e016c848 |
institution | Directory Open Access Journal |
issn | 2666-819X 2590-3349 |
language | English |
last_indexed | 2024-04-09T22:45:59Z |
publishDate | 2022-12-01 |
publisher | Springer |
record_format | Article |
series | Dr. Sulaiman Al Habib Medical Journal |
spelling | doaj.art-7cb61e368ea94688b44baaf8e016c8482023-03-22T11:49:53ZengSpringerDr. Sulaiman Al Habib Medical Journal2666-819X2590-33492022-12-01511910.1007/s44229-022-00023-wManagers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi ArabiaMaha Alkharji0Heba Alqurashi1College of Health Sciences, Saudi Electronic UniversityPublic Health Department, College of Health Sciences, Saudi Electronic UniversityAbstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitative exploratory case study based on semi-structured audio-recorded interviews conducted at a hospital chain in Riyadh, Saudi Arabia, using open-ended questions to provide in-depth information. Results The use of IT in healthcare settings has had positive effects, but many barriers can cause delays or problems in using IT, including hacking, human resistance to new technology and the need for experts in the field of IT in healthcare. Training and support of employees are leading solutions to the many problems encountered in implementing and using IT in healthcare. Conclusion The study identified the problems in using IT for the development of healthcare services and the positive effects on the services provided to patients, and indicated a need for further development and support.https://doi.org/10.1007/s44229-022-00023-wInformation technologyHealth information system (HIS)Health information technologyBarriersEffectOrganizational development |
spellingShingle | Maha Alkharji Heba Alqurashi Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia Dr. Sulaiman Al Habib Medical Journal Information technology Health information system (HIS) Health information technology Barriers Effect Organizational development |
title | Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia |
title_full | Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia |
title_fullStr | Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia |
title_full_unstemmed | Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia |
title_short | Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia |
title_sort | managers perceptions of barriers to using it for organizational development case of a hospital chain in riyadh saudi arabia |
topic | Information technology Health information system (HIS) Health information technology Barriers Effect Organizational development |
url | https://doi.org/10.1007/s44229-022-00023-w |
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