Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia

Abstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitativ...

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Main Authors: Maha Alkharji, Heba Alqurashi
Format: Article
Language:English
Published: Springer 2022-12-01
Series:Dr. Sulaiman Al Habib Medical Journal
Subjects:
Online Access:https://doi.org/10.1007/s44229-022-00023-w
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author Maha Alkharji
Heba Alqurashi
author_facet Maha Alkharji
Heba Alqurashi
author_sort Maha Alkharji
collection DOAJ
description Abstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitative exploratory case study based on semi-structured audio-recorded interviews conducted at a hospital chain in Riyadh, Saudi Arabia, using open-ended questions to provide in-depth information. Results The use of IT in healthcare settings has had positive effects, but many barriers can cause delays or problems in using IT, including hacking, human resistance to new technology and the need for experts in the field of IT in healthcare. Training and support of employees are leading solutions to the many problems encountered in implementing and using IT in healthcare. Conclusion The study identified the problems in using IT for the development of healthcare services and the positive effects on the services provided to patients, and indicated a need for further development and support.
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spelling doaj.art-7cb61e368ea94688b44baaf8e016c8482023-03-22T11:49:53ZengSpringerDr. Sulaiman Al Habib Medical Journal2666-819X2590-33492022-12-01511910.1007/s44229-022-00023-wManagers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi ArabiaMaha Alkharji0Heba Alqurashi1College of Health Sciences, Saudi Electronic UniversityPublic Health Department, College of Health Sciences, Saudi Electronic UniversityAbstract Background Information technology is widely used by managers in healthcare settings in Saudi Arabia and has positive effects on healthcare systems. This study focuses on mangers’ perspectives on barriers, as healthcare system users and leaders. Method This work was conducted as a qualitative exploratory case study based on semi-structured audio-recorded interviews conducted at a hospital chain in Riyadh, Saudi Arabia, using open-ended questions to provide in-depth information. Results The use of IT in healthcare settings has had positive effects, but many barriers can cause delays or problems in using IT, including hacking, human resistance to new technology and the need for experts in the field of IT in healthcare. Training and support of employees are leading solutions to the many problems encountered in implementing and using IT in healthcare. Conclusion The study identified the problems in using IT for the development of healthcare services and the positive effects on the services provided to patients, and indicated a need for further development and support.https://doi.org/10.1007/s44229-022-00023-wInformation technologyHealth information system (HIS)Health information technologyBarriersEffectOrganizational development
spellingShingle Maha Alkharji
Heba Alqurashi
Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
Dr. Sulaiman Al Habib Medical Journal
Information technology
Health information system (HIS)
Health information technology
Barriers
Effect
Organizational development
title Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
title_full Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
title_fullStr Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
title_full_unstemmed Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
title_short Managers’ Perceptions of Barriers to Using IT for Organizational Development: Case of a Hospital Chain in Riyadh, Saudi Arabia
title_sort managers perceptions of barriers to using it for organizational development case of a hospital chain in riyadh saudi arabia
topic Information technology
Health information system (HIS)
Health information technology
Barriers
Effect
Organizational development
url https://doi.org/10.1007/s44229-022-00023-w
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