A customizable evaluation instrument to facilitate comparisons of existing online training programs

A proliferation of retail online training materials exists, but often the person in charge of choosing the most appropriate online training materials is not versed in best practices associated with online training. Additionally, the person must consider the context of the training situation when cho...

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Main Authors: Cheryl A. Murphy, Elizabeth A. Keiffer, Jack A. Neal, Philip G. Crandall
Format: Article
Language:English
Published: Hong Kong Bao Long Accounting & Secretarial Limited 2013-09-01
Series:Knowledge Management & E-Learning: An International Journal
Subjects:
Online Access:http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/242/186
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author Cheryl A. Murphy
Elizabeth A. Keiffer
Jack A. Neal
Philip G. Crandall
author_facet Cheryl A. Murphy
Elizabeth A. Keiffer
Jack A. Neal
Philip G. Crandall
author_sort Cheryl A. Murphy
collection DOAJ
description A proliferation of retail online training materials exists, but often the person in charge of choosing the most appropriate online training materials is not versed in best practices associated with online training. Additionally, the person must consider the context of the training situation when choosing a training solution. To assist this decision-making process an evaluation instrument was developed. The instrument was designed to help decision-makers 1) assess multiple online training programs against known best practices, and 2) consider context specific training needs via a weighting process. Instrument testing across multiple online training programs was performed, and weighted and unweighted results were examined to determine the impact of contextualized weighting. Additionally, evaluation data from the new instrument were compared to data from an existing online training evaluation instrument. Results indicated the new instrument allowed for consistent rankings by raters across multiple programs, and when the new weighting process was applied small differences were magnified making them more noticeable in overall rating scores. Thus the new weighted instrument was effective in 1) assessing multiple online training programs, and 2) providing reviewers clearer context-specific rating data on which they could make purchasing decisions.
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spelling doaj.art-7cb6d688526a4d01a165c3414adfc1fd2022-12-22T02:45:52ZengHong Kong Bao Long Accounting & Secretarial LimitedKnowledge Management & E-Learning: An International Journal2073-79042013-09-0153251268A customizable evaluation instrument to facilitate comparisons of existing online training programsCheryl A. MurphyElizabeth A. KeifferJack A. NealPhilip G. CrandallA proliferation of retail online training materials exists, but often the person in charge of choosing the most appropriate online training materials is not versed in best practices associated with online training. Additionally, the person must consider the context of the training situation when choosing a training solution. To assist this decision-making process an evaluation instrument was developed. The instrument was designed to help decision-makers 1) assess multiple online training programs against known best practices, and 2) consider context specific training needs via a weighting process. Instrument testing across multiple online training programs was performed, and weighted and unweighted results were examined to determine the impact of contextualized weighting. Additionally, evaluation data from the new instrument were compared to data from an existing online training evaluation instrument. Results indicated the new instrument allowed for consistent rankings by raters across multiple programs, and when the new weighting process was applied small differences were magnified making them more noticeable in overall rating scores. Thus the new weighted instrument was effective in 1) assessing multiple online training programs, and 2) providing reviewers clearer context-specific rating data on which they could make purchasing decisions.http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/242/186OnlineTrainingEvaluationInstrument
spellingShingle Cheryl A. Murphy
Elizabeth A. Keiffer
Jack A. Neal
Philip G. Crandall
A customizable evaluation instrument to facilitate comparisons of existing online training programs
Knowledge Management & E-Learning: An International Journal
Online
Training
Evaluation
Instrument
title A customizable evaluation instrument to facilitate comparisons of existing online training programs
title_full A customizable evaluation instrument to facilitate comparisons of existing online training programs
title_fullStr A customizable evaluation instrument to facilitate comparisons of existing online training programs
title_full_unstemmed A customizable evaluation instrument to facilitate comparisons of existing online training programs
title_short A customizable evaluation instrument to facilitate comparisons of existing online training programs
title_sort customizable evaluation instrument to facilitate comparisons of existing online training programs
topic Online
Training
Evaluation
Instrument
url http://www.kmel-journal.org/ojs/index.php/online-publication/article/view/242/186
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