Factors influencing the health satisfaction of users of public health and medical institutions in South Korea

IntroductionIn this study, we investigated the health satisfaction levels of users of regional health and medical institutions in South Korea and the influencing factors.MethodsWe included randomly selected 300 people with experience in using health and medical institutions from panel data targeting...

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Main Authors: Kichan Yoon, Munjae Lee
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-01-01
Series:Frontiers in Public Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpubh.2022.1079347/full
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author Kichan Yoon
Munjae Lee
Munjae Lee
author_facet Kichan Yoon
Munjae Lee
Munjae Lee
author_sort Kichan Yoon
collection DOAJ
description IntroductionIn this study, we investigated the health satisfaction levels of users of regional health and medical institutions in South Korea and the influencing factors.MethodsWe included randomly selected 300 people with experience in using health and medical institutions from panel data targeting the entire nation. We used questionnaire (EQ-5D-5L) and sociodemographic characteristics to analyze the health satisfaction. EQ-5D-5L was used to measure health-related quality of life in five areas: mobility, self-management, daily activities, pain/discomfort, and anxiety/depression. Hierarchical linear regression analysis was performed in three steps to examine the factors influencing health satisfaction.ResultsThe analysis showed that the health satisfaction was positively (+) correlated with monthly income, mobility, self-management, daily life, pain/discomfort, and anxiety/depression, and negatively (−) correlated with the number of chronic diseases and type of health insurance. The influencing factors in Step 1 and 2 were chronic diseases (β = −0.380, −0.385), respectively. The influencing factors in Step 3 were pain/discomfort (β = 0.202), anxiety/depression (β = 0.257), and the number of chronic diseases (β = −0.222).DiscussionsThe current data suggested that regional health and medical institutions should focus their services on residents with chronic diseases. Moreover, they should expand physical activities to relieve physical pain or discomfort and provide services related to mental health. To accomplish these, we suggested that the government will need to promote post-service health checkup results as a key project, provide user-customized services, provide online services utilizing ICT, expanding the government's financial support, and building infrastructure.
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spelling doaj.art-7cd6f59e40d443af9fed13a21edb6c592023-01-16T04:38:48ZengFrontiers Media S.A.Frontiers in Public Health2296-25652023-01-011010.3389/fpubh.2022.10793471079347Factors influencing the health satisfaction of users of public health and medical institutions in South KoreaKichan Yoon0Munjae Lee1Munjae Lee2The Institute for Democracy, Seoul, Republic of KoreaDepartment of Medical Humanities and Social Medicine, Ajou University School of Medicine, Suwon, Republic of KoreaMedical Research Collaborating Center, Ajou Research Institute for Innovative Medicine, Ajou University Medical Center, Suwon, Republic of KoreaIntroductionIn this study, we investigated the health satisfaction levels of users of regional health and medical institutions in South Korea and the influencing factors.MethodsWe included randomly selected 300 people with experience in using health and medical institutions from panel data targeting the entire nation. We used questionnaire (EQ-5D-5L) and sociodemographic characteristics to analyze the health satisfaction. EQ-5D-5L was used to measure health-related quality of life in five areas: mobility, self-management, daily activities, pain/discomfort, and anxiety/depression. Hierarchical linear regression analysis was performed in three steps to examine the factors influencing health satisfaction.ResultsThe analysis showed that the health satisfaction was positively (+) correlated with monthly income, mobility, self-management, daily life, pain/discomfort, and anxiety/depression, and negatively (−) correlated with the number of chronic diseases and type of health insurance. The influencing factors in Step 1 and 2 were chronic diseases (β = −0.380, −0.385), respectively. The influencing factors in Step 3 were pain/discomfort (β = 0.202), anxiety/depression (β = 0.257), and the number of chronic diseases (β = −0.222).DiscussionsThe current data suggested that regional health and medical institutions should focus their services on residents with chronic diseases. Moreover, they should expand physical activities to relieve physical pain or discomfort and provide services related to mental health. To accomplish these, we suggested that the government will need to promote post-service health checkup results as a key project, provide user-customized services, provide online services utilizing ICT, expanding the government's financial support, and building infrastructure.https://www.frontiersin.org/articles/10.3389/fpubh.2022.1079347/fullsubjective quality of lifehealth satisfactionpublic health institutionshealth promotion projectEQ-5D-5LSouth Korea
spellingShingle Kichan Yoon
Munjae Lee
Munjae Lee
Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
Frontiers in Public Health
subjective quality of life
health satisfaction
public health institutions
health promotion project
EQ-5D-5L
South Korea
title Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
title_full Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
title_fullStr Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
title_full_unstemmed Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
title_short Factors influencing the health satisfaction of users of public health and medical institutions in South Korea
title_sort factors influencing the health satisfaction of users of public health and medical institutions in south korea
topic subjective quality of life
health satisfaction
public health institutions
health promotion project
EQ-5D-5L
South Korea
url https://www.frontiersin.org/articles/10.3389/fpubh.2022.1079347/full
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