Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence
Objective: To investigate comfort level and preferences of automated reminder systems (mail, email, text message, phone call, patient-portal message, and/or smartphone application) to promote adherence to recommended therapies for patients seeking care for urinary incontinence (UI) at our urology cl...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2022-12-01
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| Series: | PEC Innovation |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772628222000528 |
| _version_ | 1811201481756377088 |
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| author | Nour Bundogji Gina Toma Aqsa Khan |
| author_facet | Nour Bundogji Gina Toma Aqsa Khan |
| author_sort | Nour Bundogji |
| collection | DOAJ |
| description | Objective: To investigate comfort level and preferences of automated reminder systems (mail, email, text message, phone call, patient-portal message, and/or smartphone application) to promote adherence to recommended therapies for patients seeking care for urinary incontinence (UI) at our urology clinic in Phoenix, Arizona. Methods: Anonymous surveys were distributed in English to adult patients with UI from 4/2019–5/2019. Patient demographics, UI type, and access to and use of the Internet, smartphone and patient-portal were assessed. Using a Likert scale, patients indicated level of comfort with each reminder system and numerically ranked each system. Statistical analyses were performed to identify patient characteristics associated with reminder modality and determine significance in ranking of systems. Results: Fifty-seven patients (67.3 ± 16.3 years) completed the survey with an 87% response rate. Text-message and phone call reminder modalities were ranked the highest compared to other modalities (p < 0.05). A Chi-squared test showed no correlation between preferred reminder system modality and type of incontinence, age, gender, race/ethnicity, or language spoken (p > 0.05). Internet usage and access significantly correlated with preference for smartphone application and patient-portal message reminder systems (p < 0.05). Conclusion: Patients reported they were extremely comfortable with all communication modalities, except for smartphone applications in which patients were the least comfortable. The modalities most preferred by patients were phone call and text message and least preferred were patient portal and smart phone application. In conclusion, phone calls and text messages were the most preferred communication modality, with smart phone applications as the least comfortable. Innovation: This study demonstrates the potential utility of specific reminder modalities for patients seeking help with treatment adherence. |
| first_indexed | 2024-04-12T02:22:22Z |
| format | Article |
| id | doaj.art-7d98c4235a4a49a091e340c48770e141 |
| institution | Directory Open Access Journal |
| issn | 2772-6282 |
| language | English |
| last_indexed | 2024-04-12T02:22:22Z |
| publishDate | 2022-12-01 |
| publisher | Elsevier |
| record_format | Article |
| series | PEC Innovation |
| spelling | doaj.art-7d98c4235a4a49a091e340c48770e1412022-12-22T03:52:06ZengElsevierPEC Innovation2772-62822022-12-011100067Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinenceNour Bundogji0Gina Toma1Aqsa Khan2College of Medicine, University of Arizona College of Medicine Phoenix, Phoenix, AZ, USA; Corresponding author at: 475 N 5th St., Phoenix, AZ 85004, USA.Department of Urology, The Mayo Clinic in Scottsdale, Scottsdale, AZ, USADepartment of Urology, The Mayo Clinic in Scottsdale, Scottsdale, AZ, USAObjective: To investigate comfort level and preferences of automated reminder systems (mail, email, text message, phone call, patient-portal message, and/or smartphone application) to promote adherence to recommended therapies for patients seeking care for urinary incontinence (UI) at our urology clinic in Phoenix, Arizona. Methods: Anonymous surveys were distributed in English to adult patients with UI from 4/2019–5/2019. Patient demographics, UI type, and access to and use of the Internet, smartphone and patient-portal were assessed. Using a Likert scale, patients indicated level of comfort with each reminder system and numerically ranked each system. Statistical analyses were performed to identify patient characteristics associated with reminder modality and determine significance in ranking of systems. Results: Fifty-seven patients (67.3 ± 16.3 years) completed the survey with an 87% response rate. Text-message and phone call reminder modalities were ranked the highest compared to other modalities (p < 0.05). A Chi-squared test showed no correlation between preferred reminder system modality and type of incontinence, age, gender, race/ethnicity, or language spoken (p > 0.05). Internet usage and access significantly correlated with preference for smartphone application and patient-portal message reminder systems (p < 0.05). Conclusion: Patients reported they were extremely comfortable with all communication modalities, except for smartphone applications in which patients were the least comfortable. The modalities most preferred by patients were phone call and text message and least preferred were patient portal and smart phone application. In conclusion, phone calls and text messages were the most preferred communication modality, with smart phone applications as the least comfortable. Innovation: This study demonstrates the potential utility of specific reminder modalities for patients seeking help with treatment adherence.http://www.sciencedirect.com/science/article/pii/S2772628222000528Urinary incontinenceTreatment adherenceSmartphone application |
| spellingShingle | Nour Bundogji Gina Toma Aqsa Khan Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence PEC Innovation Urinary incontinence Treatment adherence Smartphone application |
| title | Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| title_full | Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| title_fullStr | Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| title_full_unstemmed | Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| title_short | Identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| title_sort | identification of preferred reminder systems and patient factors to promote adherence in the management of urinary incontinence |
| topic | Urinary incontinence Treatment adherence Smartphone application |
| url | http://www.sciencedirect.com/science/article/pii/S2772628222000528 |
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