Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP)
Performance measurement and evaluation of the airlines are a key point for improving their performance. This evaluation can help achieving the airline targets. The aim of this paper is to evaluate and compare the performance of four Libyan airlines by considering five main areas of performance; the...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Regional Association for Security and crisis management, Belgrade, Serbia
2019-03-01
|
| Series: | Operational Research in Engineering Sciences: Theory and Applications |
| Subjects: | |
| Online Access: | https://oresta.rabek.org/index.php/oresta/article/view/9 |
| _version_ | 1818791435587026944 |
|---|---|
| author | Ibrahim Badi Ali Abdulshahed |
| author_facet | Ibrahim Badi Ali Abdulshahed |
| author_sort | Ibrahim Badi |
| collection | DOAJ |
| description | Performance measurement and evaluation of the airlines are a key point for improving their performance. This evaluation can help achieving the airline targets. The aim of this paper is to evaluate and compare the performance of four Libyan airlines by considering five main areas of performance; the airline reliability, employees, management, customer's satisfaction and tangibles. In this work, a hybrid method which combined the Full Consistency Method (FUCOM) and Analytical Hierarchy Process (AHP) in one system has been used to assess the four Libyan airlines. In the AHP method, the number of the required pairwise comparisons are increases dramatically with the number of the elements to be compared. The more the comparisons are the higher is the likelihood that the decision maker will introduce erroneous data. In this regard, the problem has been solved by means of using integer, decimal values from the predefined scale for the pairwise comparison of the criteria. The results show that the reliability is the most important performance area followed by satisfaction. Among the four investigated airlines, Libyan Wings were ranked first with a total 0.392 score. |
| first_indexed | 2024-12-18T15:11:19Z |
| format | Article |
| id | doaj.art-7dc0137d45ea4e48b3b86006ddc19c93 |
| institution | Directory Open Access Journal |
| issn | 2620-1607 2620-1747 |
| language | English |
| last_indexed | 2024-12-18T15:11:19Z |
| publishDate | 2019-03-01 |
| publisher | Regional Association for Security and crisis management, Belgrade, Serbia |
| record_format | Article |
| series | Operational Research in Engineering Sciences: Theory and Applications |
| spelling | doaj.art-7dc0137d45ea4e48b3b86006ddc19c932022-12-21T21:03:40ZengRegional Association for Security and crisis management, Belgrade, SerbiaOperational Research in Engineering Sciences: Theory and Applications2620-16072620-17472019-03-01219Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP)Ibrahim Badi0Ali Abdulshahed1Mechanical Engineering department, Misurata University, LibyaElectrical Engineering department, Misurata University, LibyaPerformance measurement and evaluation of the airlines are a key point for improving their performance. This evaluation can help achieving the airline targets. The aim of this paper is to evaluate and compare the performance of four Libyan airlines by considering five main areas of performance; the airline reliability, employees, management, customer's satisfaction and tangibles. In this work, a hybrid method which combined the Full Consistency Method (FUCOM) and Analytical Hierarchy Process (AHP) in one system has been used to assess the four Libyan airlines. In the AHP method, the number of the required pairwise comparisons are increases dramatically with the number of the elements to be compared. The more the comparisons are the higher is the likelihood that the decision maker will introduce erroneous data. In this regard, the problem has been solved by means of using integer, decimal values from the predefined scale for the pairwise comparison of the criteria. The results show that the reliability is the most important performance area followed by satisfaction. Among the four investigated airlines, Libyan Wings were ranked first with a total 0.392 score.https://oresta.rabek.org/index.php/oresta/article/view/9Libyan airlines, AHP, FUCOM, MCDM |
| spellingShingle | Ibrahim Badi Ali Abdulshahed Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) Operational Research in Engineering Sciences: Theory and Applications Libyan airlines, AHP, FUCOM, MCDM |
| title | Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) |
| title_full | Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) |
| title_fullStr | Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) |
| title_full_unstemmed | Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) |
| title_short | Ranking the Libyan airlines by using full consistency method (FUCOM) and analytical hierarchy process (AHP) |
| title_sort | ranking the libyan airlines by using full consistency method fucom and analytical hierarchy process ahp |
| topic | Libyan airlines, AHP, FUCOM, MCDM |
| url | https://oresta.rabek.org/index.php/oresta/article/view/9 |
| work_keys_str_mv | AT ibrahimbadi rankingthelibyanairlinesbyusingfullconsistencymethodfucomandanalyticalhierarchyprocessahp AT aliabdulshahed rankingthelibyanairlinesbyusingfullconsistencymethodfucomandanalyticalhierarchyprocessahp |