Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal

Background. Despite the implementation of intervention strategies, incidents in specialised care units remain high and are of serious concern, worldwide. Objective. To assess the healthcare professionals’ perception of knowledge and implementation of patient safety incident (PSI) reporting and lea...

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Main Authors: T M H Gqaleni, S W Mkhize
Format: Article
Language:English
Published: South African Medical Association 2023-04-01
Series:Southern African Journal of Critical Care
Subjects:
Online Access:https://samajournals.co.za/index.php/sajcc/article/view/559
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author T M H Gqaleni
S W Mkhize
author_facet T M H Gqaleni
S W Mkhize
author_sort T M H Gqaleni
collection DOAJ
description Background. Despite the implementation of intervention strategies, incidents in specialised care units remain high and are of serious concern, worldwide. Objective. To assess the healthcare professionals’ perception of knowledge and implementation of patient safety incident (PSI) reporting and learning guidelines in specialised care units of three selected public hospitals in KwaZulu-Natal, South Africa. Methods. The study used a descriptive, cross-sectional survey design. A purposive sample targeted 237 healthcare professionals. An online structured questionnaire collected the data. Descriptive and inferential statistics were used to analyse data. Results. A total of 181 questionnaires were returned, yielding a response rate of 76%. Notably, 83% of respondents had high-perceived knowledge of the PSI reporting and learning guidelines, while 98% had low perceptions of their implementation. The current unit (p=0.002) and shift of the day (p=0.008) were factors associated with the perception of good knowledge of PSI reporting and learning guidelines, as indicated by a p-value ≤0.05. The respondents’ age (p=0.05), current unit (p=0.015), and shift of the day (p=0.000) were significantly associated with the perception of poor implementation of the PSI reporting and learning guidelines. Conclusion. The respondents demonstrated a good perception of knowledge of PSI reporting and learning guidelines; however, the perception of the implementation was poor. Therefore, a revised implementation strategy coupled with periodical in-service training for healthcare profes
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spelling doaj.art-7df3a5009546441eab9ff27ecd29b8b32024-02-03T13:30:08ZengSouth African Medical AssociationSouthern African Journal of Critical Care1562-82642078-676X2023-04-01253010.7196/SAJCC.2023.v39i1.559563Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-NatalT M H Gqaleni0S W Mkhize1School of Nursing and Public Health, University of KwaZulu-Natal, Durban, South AfricaSchool of Nursing and Public Health, University of KwaZulu-Natal, Durban, South AfricaBackground. Despite the implementation of intervention strategies, incidents in specialised care units remain high and are of serious concern, worldwide. Objective. To assess the healthcare professionals’ perception of knowledge and implementation of patient safety incident (PSI) reporting and learning guidelines in specialised care units of three selected public hospitals in KwaZulu-Natal, South Africa. Methods. The study used a descriptive, cross-sectional survey design. A purposive sample targeted 237 healthcare professionals. An online structured questionnaire collected the data. Descriptive and inferential statistics were used to analyse data. Results. A total of 181 questionnaires were returned, yielding a response rate of 76%. Notably, 83% of respondents had high-perceived knowledge of the PSI reporting and learning guidelines, while 98% had low perceptions of their implementation. The current unit (p=0.002) and shift of the day (p=0.008) were factors associated with the perception of good knowledge of PSI reporting and learning guidelines, as indicated by a p-value ≤0.05. The respondents’ age (p=0.05), current unit (p=0.015), and shift of the day (p=0.000) were significantly associated with the perception of poor implementation of the PSI reporting and learning guidelines. Conclusion. The respondents demonstrated a good perception of knowledge of PSI reporting and learning guidelines; however, the perception of the implementation was poor. Therefore, a revised implementation strategy coupled with periodical in-service training for healthcare profeshttps://samajournals.co.za/index.php/sajcc/article/view/559patient safetyharmguidelines implementationspecialised care units
spellingShingle T M H Gqaleni
S W Mkhize
Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
Southern African Journal of Critical Care
patient safety
harm
guidelines implementation
specialised care units
title Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
title_full Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
title_fullStr Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
title_full_unstemmed Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
title_short Healthcare professionals’ perception of knowledge and implementation of Patient Safety Incident Reporting and Learning guidelines in specialised care units, KwaZulu-Natal
title_sort healthcare professionals perception of knowledge and implementation of patient safety incident reporting and learning guidelines in specialised care units kwazulu natal
topic patient safety
harm
guidelines implementation
specialised care units
url https://samajournals.co.za/index.php/sajcc/article/view/559
work_keys_str_mv AT tmhgqaleni healthcareprofessionalsperceptionofknowledgeandimplementationofpatientsafetyincidentreportingandlearningguidelinesinspecialisedcareunitskwazulunatal
AT swmkhize healthcareprofessionalsperceptionofknowledgeandimplementationofpatientsafetyincidentreportingandlearningguidelinesinspecialisedcareunitskwazulunatal