Framework for Analyzing Netizen Opinions on BPJS Using Sentiment Analysis and Social Network Analysis (SNA)

The Social Security Administrative Body is a legal entity established to administer social security programs. News about BPJS policies is often found online and social media that has received responses from netizens as a form of public opinion on the policy. One of them is the opinion of netizens on...

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Bibliographic Details
Main Authors: M Khairul Anam, Muhammad Ihza Mahendra, Wirta Agustin, Rahmaddeni Rahmaddeni, Nurjayadi Nurjayadi
Format: Article
Language:English
Published: Universitas Nusantara PGRI Kediri 2022-02-01
Series:Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi
Subjects:
Online Access:https://ojs.unpkediri.ac.id/index.php/intensif/article/view/15870