Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization

Digitalization is a global megatrend that changes companies’ internal and external value-creation activities. The introduction of digital technologies requires organizations to adapt their internal operations and external product and service offerings to remain competitive. Leaders must possess spec...

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Main Authors: Florian Tagscherer, Claus-Christian Carbon
Format: Article
Language:English
Published: Elsevier 2023-05-01
Series:Sustainable Technology and Entrepreneurship
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2773032823000032
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author Florian Tagscherer
Claus-Christian Carbon
author_facet Florian Tagscherer
Claus-Christian Carbon
author_sort Florian Tagscherer
collection DOAJ
description Digitalization is a global megatrend that changes companies’ internal and external value-creation activities. The introduction of digital technologies requires organizations to adapt their internal operations and external product and service offerings to remain competitive. Leaders must possess specific skills and characteristics to guide their organization successfully through digitalization. We conducted a literature review to research which leadership skills are required for successful digitalization regarding companies’ internal and external dimensions. We employed an inductive analysis that identified 92 articles from 2011 to 2021, which allowed us to structure the results into nine main themes. We revealed that leaders for successful digitalization must be visionary and customer-centered while embracing change. Supporting properties for successful leadership in digitalization are flat hierarchies, empowering employees, possessing digital savviness, and engaging in partnerships and ecosystems. In conclusion, digitalization requires true leadership, not mere management, to embrace risk-taking and promote teamwork and collaboration. This includes continuous awareness of diversity and cultural differences, which must be actively managed.
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spelling doaj.art-7f36a8c8fc7e4b10a6d12e88d7059ea32023-08-04T05:51:27ZengElsevierSustainable Technology and Entrepreneurship2773-03282023-05-0122100039Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalizationFlorian Tagscherer0Claus-Christian Carbon1Department of General Psychology and Methodology, University of Bamberg, Bamberg, Bavaria, GermanyCorresponding author.; Department of General Psychology and Methodology, University of Bamberg, Bamberg, Bavaria, GermanyDigitalization is a global megatrend that changes companies’ internal and external value-creation activities. The introduction of digital technologies requires organizations to adapt their internal operations and external product and service offerings to remain competitive. Leaders must possess specific skills and characteristics to guide their organization successfully through digitalization. We conducted a literature review to research which leadership skills are required for successful digitalization regarding companies’ internal and external dimensions. We employed an inductive analysis that identified 92 articles from 2011 to 2021, which allowed us to structure the results into nine main themes. We revealed that leaders for successful digitalization must be visionary and customer-centered while embracing change. Supporting properties for successful leadership in digitalization are flat hierarchies, empowering employees, possessing digital savviness, and engaging in partnerships and ecosystems. In conclusion, digitalization requires true leadership, not mere management, to embrace risk-taking and promote teamwork and collaboration. This includes continuous awareness of diversity and cultural differences, which must be actively managed.http://www.sciencedirect.com/science/article/pii/S2773032823000032LeadershipDigitalisationDigital transformationIndustry 4.0Personality
spellingShingle Florian Tagscherer
Claus-Christian Carbon
Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
Sustainable Technology and Entrepreneurship
Leadership
Digitalisation
Digital transformation
Industry 4.0
Personality
title Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
title_full Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
title_fullStr Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
title_full_unstemmed Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
title_short Leadership for successful digitalization: A literature review on companies’ internal and external aspects of digitalization
title_sort leadership for successful digitalization a literature review on companies internal and external aspects of digitalization
topic Leadership
Digitalisation
Digital transformation
Industry 4.0
Personality
url http://www.sciencedirect.com/science/article/pii/S2773032823000032
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