An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office

This study explores the alignment of managers’ competencies with their job functions in the South African Post Office. Before alignment was explored, managers’ competencies were determined through self-assessments by managers and peer- assessments by subordinates. Fifty-five managers across four lev...

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Main Authors: Nicolene DE BEER, Nadia OMAR
Format: Article
Language:English
Published: Sprint Investify 2018-07-01
Series:Expert Journal of Business and Management
Subjects:
Online Access:http://business.expertjournals.com/23446781-608/
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author Nicolene DE BEER
Nadia OMAR
author_facet Nicolene DE BEER
Nadia OMAR
author_sort Nicolene DE BEER
collection DOAJ
description This study explores the alignment of managers’ competencies with their job functions in the South African Post Office. Before alignment was explored, managers’ competencies were determined through self-assessments by managers and peer- assessments by subordinates. Fifty-five managers across four levels of management and 74 direct subordinates participated in the survey. Forty-four job profiles of managers were utilised to determine the job competencies of managers at SAPO. Twenty competencies were identified as job competencies against which the competencies of managers are aligned. Not only are the competencies of managers aligned to their job functions and competencies, but their job competencies are also aligned to researched competency models for management. This quantitative research study contains valuable information regarding the competencies of managers at SAPO and could contribute positively to leadership development, not only at SAPO, but also to other similar state-owned enterprises. Based on the results of the research recommendations are made for leadership development, performance management and an on-boarding programme for new managers at SAPO.
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spelling doaj.art-7f39cf49d02448f4bcafff5337fd7eec2022-12-22T03:12:49ZengSprint InvestifyExpert Journal of Business and Management2344-67812018-07-01618292An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post OfficeNicolene DE BEER0Nadia OMAR1Management College of Southern Africa (MANCOSA), South AfricaManagement College of Southern Africa (MANCOSA), South AfricaThis study explores the alignment of managers’ competencies with their job functions in the South African Post Office. Before alignment was explored, managers’ competencies were determined through self-assessments by managers and peer- assessments by subordinates. Fifty-five managers across four levels of management and 74 direct subordinates participated in the survey. Forty-four job profiles of managers were utilised to determine the job competencies of managers at SAPO. Twenty competencies were identified as job competencies against which the competencies of managers are aligned. Not only are the competencies of managers aligned to their job functions and competencies, but their job competencies are also aligned to researched competency models for management. This quantitative research study contains valuable information regarding the competencies of managers at SAPO and could contribute positively to leadership development, not only at SAPO, but also to other similar state-owned enterprises. Based on the results of the research recommendations are made for leadership development, performance management and an on-boarding programme for new managers at SAPO.http://business.expertjournals.com/23446781-608/leadership developmentmanagement competenciesmanagement models
spellingShingle Nicolene DE BEER
Nadia OMAR
An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
Expert Journal of Business and Management
leadership development
management competencies
management models
title An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
title_full An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
title_fullStr An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
title_full_unstemmed An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
title_short An Exploration of the Alignment between Managers’ Competencies and their Job Functions in the South African Post Office
title_sort exploration of the alignment between managers competencies and their job functions in the south african post office
topic leadership development
management competencies
management models
url http://business.expertjournals.com/23446781-608/
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