Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement

Purpose The screening process for social determinants of health (SDoH) includes questions regarding life circumstances and barriers to accessing health care. For patients, these questions may be intrusive, biased, and potentially risky. This article describes human-centered design methods to engage...

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Main Authors: Kelly A. Umstead, Carolina Gill, Marina S. Pearsall, Alison M. Stuebe, Kristin P. Tully
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:International Journal of Qualitative Studies on Health & Well-Being
Subjects:
Online Access:http://dx.doi.org/10.1080/17482631.2023.2205282
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author Kelly A. Umstead
Carolina Gill
Marina S. Pearsall
Alison M. Stuebe
Kristin P. Tully
author_facet Kelly A. Umstead
Carolina Gill
Marina S. Pearsall
Alison M. Stuebe
Kristin P. Tully
author_sort Kelly A. Umstead
collection DOAJ
description Purpose The screening process for social determinants of health (SDoH) includes questions regarding life circumstances and barriers to accessing health care. For patients, these questions may be intrusive, biased, and potentially risky. This article describes human-centered design methods to engage birthing parents and health care team members around SDoH screening and referral in maternity care. Methods Three phases of qualitative research with birthing parents, health care teams, and hospital administrators were conducted in the United States. Shadowing, interviews, focus groups, and participatory workshops addressed the explicit and tacit concerns of the stakeholders regarding SDoH during maternity care. Results Birthing parents wanted to be informed of the purpose of the clinic collecting SDoH information and how this information is used. Health care teams want to feel they are providing reliable and quality resources to their patients. They would like greater transparency that administrators are acting on SDoH data and the information is reaching people that can assist patients. Conclusion As clinics implement patient-centered strategies for addressing SDoH in maternity care, it is important to include patients’ perspectives. This human-centered design approach advances understanding of knowledge and emotional needs around SDoH and offers insights to meaningful engagement around sensitive health data.
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spelling doaj.art-7f7b6e6156164b44b38bacf38f0b86332023-12-07T15:12:03ZengTaylor & Francis GroupInternational Journal of Qualitative Studies on Health & Well-Being1748-26231748-26312023-12-0118110.1080/17482631.2023.22052822205282Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagementKelly A. Umstead0Carolina Gill1Marina S. Pearsall2Alison M. Stuebe3Kristin P. Tully4North Carolina State UniversityNorth Carolina State UniversityThe University of North Carolina at Chapel HillThe University of North Carolina at Chapel HillThe University of North Carolina at Chapel HillPurpose The screening process for social determinants of health (SDoH) includes questions regarding life circumstances and barriers to accessing health care. For patients, these questions may be intrusive, biased, and potentially risky. This article describes human-centered design methods to engage birthing parents and health care team members around SDoH screening and referral in maternity care. Methods Three phases of qualitative research with birthing parents, health care teams, and hospital administrators were conducted in the United States. Shadowing, interviews, focus groups, and participatory workshops addressed the explicit and tacit concerns of the stakeholders regarding SDoH during maternity care. Results Birthing parents wanted to be informed of the purpose of the clinic collecting SDoH information and how this information is used. Health care teams want to feel they are providing reliable and quality resources to their patients. They would like greater transparency that administrators are acting on SDoH data and the information is reaching people that can assist patients. Conclusion As clinics implement patient-centered strategies for addressing SDoH in maternity care, it is important to include patients’ perspectives. This human-centered design approach advances understanding of knowledge and emotional needs around SDoH and offers insights to meaningful engagement around sensitive health data.http://dx.doi.org/10.1080/17482631.2023.2205282human-centered design in healthcaresocial determinants of healthparticipatory workshopsmaternityperinatalequity
spellingShingle Kelly A. Umstead
Carolina Gill
Marina S. Pearsall
Alison M. Stuebe
Kristin P. Tully
Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
International Journal of Qualitative Studies on Health & Well-Being
human-centered design in healthcare
social determinants of health
participatory workshops
maternity
perinatal
equity
title Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
title_full Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
title_fullStr Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
title_full_unstemmed Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
title_short Human-centered design in the context of social determinants of health in maternity care: methods for meaningful stakeholder engagement
title_sort human centered design in the context of social determinants of health in maternity care methods for meaningful stakeholder engagement
topic human-centered design in healthcare
social determinants of health
participatory workshops
maternity
perinatal
equity
url http://dx.doi.org/10.1080/17482631.2023.2205282
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