Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.

In low-and middle-income countries, many infants and children remain unregistered in both civil registration and healthcare records, limiting their access to essential rights-based services, including healthcare. A novel biometric registration prototype, applying a non-touch platform using smart pho...

Full description

Bibliographic Details
Main Authors: Olga Cambaco, Noni Gachuhi, Rebecca Distler, Carlos Cuinhane, Emily Parker, Estevão Mucavele, Quique Bassat, Célia Chaúque, Franscisco Saute, Khátia Munguambe, Charfudin Sacoor
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0260631
_version_ 1818978522655358976
author Olga Cambaco
Noni Gachuhi
Rebecca Distler
Carlos Cuinhane
Emily Parker
Estevão Mucavele
Quique Bassat
Célia Chaúque
Franscisco Saute
Khátia Munguambe
Charfudin Sacoor
author_facet Olga Cambaco
Noni Gachuhi
Rebecca Distler
Carlos Cuinhane
Emily Parker
Estevão Mucavele
Quique Bassat
Célia Chaúque
Franscisco Saute
Khátia Munguambe
Charfudin Sacoor
author_sort Olga Cambaco
collection DOAJ
description In low-and middle-income countries, many infants and children remain unregistered in both civil registration and healthcare records, limiting their access to essential rights-based services, including healthcare. A novel biometric registration prototype, applying a non-touch platform using smart phones and tablets to capture physical characteristics of infants and children for electronic registration, was tested in rural Mozambique. This study assessed acceptability and perceived barriers and facilitators to the usability of this biometric registration prototype in Manhiça district, southern Mozambique. The study followed a qualitative design consisting of 5 semi-structured interviews with healthcare providers, 7 focus group discussions with caregivers of infants aged between 0 and 5 years old, and 2 focus group discussions with data collectors involved in the implementation of the biometric registration pilot project. Data were thematically analysed. The results of this study show that there is wide acceptability of the biometric registration prototype among healthcare providers and caregivers. Participants were aware of the benefits of the biometric registration prototype. The perceived benefits included that the biometric registration prototype would solve the inefficiency of paper-based registration, and the perception of biometric registration as "healthcare norm". Perceived potential barriers to the implementation of the biometric registration prototype included: myths and taboos, lack of information, lack of time, lack of father's consent, and potential workload among healthcare providers. In conclusion, the biometric prototype was widely accepted due to its perceived usefulness. However, there is a need to address the perceived barriers, and involvement of children's fathers and/or other relevant family members in the process of biometric registration.
first_indexed 2024-12-20T16:44:59Z
format Article
id doaj.art-7f8a7f95dec0431e80f27e095b10cc54
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-12-20T16:44:59Z
publishDate 2021-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-7f8a7f95dec0431e80f27e095b10cc542022-12-21T19:32:57ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-011612e026063110.1371/journal.pone.0260631Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.Olga CambacoNoni GachuhiRebecca DistlerCarlos CuinhaneEmily ParkerEstevão MucaveleQuique BassatCélia ChaúqueFranscisco SauteKhátia MunguambeCharfudin SacoorIn low-and middle-income countries, many infants and children remain unregistered in both civil registration and healthcare records, limiting their access to essential rights-based services, including healthcare. A novel biometric registration prototype, applying a non-touch platform using smart phones and tablets to capture physical characteristics of infants and children for electronic registration, was tested in rural Mozambique. This study assessed acceptability and perceived barriers and facilitators to the usability of this biometric registration prototype in Manhiça district, southern Mozambique. The study followed a qualitative design consisting of 5 semi-structured interviews with healthcare providers, 7 focus group discussions with caregivers of infants aged between 0 and 5 years old, and 2 focus group discussions with data collectors involved in the implementation of the biometric registration pilot project. Data were thematically analysed. The results of this study show that there is wide acceptability of the biometric registration prototype among healthcare providers and caregivers. Participants were aware of the benefits of the biometric registration prototype. The perceived benefits included that the biometric registration prototype would solve the inefficiency of paper-based registration, and the perception of biometric registration as "healthcare norm". Perceived potential barriers to the implementation of the biometric registration prototype included: myths and taboos, lack of information, lack of time, lack of father's consent, and potential workload among healthcare providers. In conclusion, the biometric prototype was widely accepted due to its perceived usefulness. However, there is a need to address the perceived barriers, and involvement of children's fathers and/or other relevant family members in the process of biometric registration.https://doi.org/10.1371/journal.pone.0260631
spellingShingle Olga Cambaco
Noni Gachuhi
Rebecca Distler
Carlos Cuinhane
Emily Parker
Estevão Mucavele
Quique Bassat
Célia Chaúque
Franscisco Saute
Khátia Munguambe
Charfudin Sacoor
Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
PLoS ONE
title Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
title_full Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
title_fullStr Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
title_full_unstemmed Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
title_short Acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in Manhiça district, Mozambique: A qualitative study.
title_sort acceptability and perceived facilitators and barriers to the usability of biometric registration among infants and children in manhica district mozambique a qualitative study
url https://doi.org/10.1371/journal.pone.0260631
work_keys_str_mv AT olgacambaco acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT nonigachuhi acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT rebeccadistler acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT carloscuinhane acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT emilyparker acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT estevaomucavele acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT quiquebassat acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT celiachauque acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT fransciscosaute acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT khatiamunguambe acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy
AT charfudinsacoor acceptabilityandperceivedfacilitatorsandbarrierstotheusabilityofbiometricregistrationamonginfantsandchildreninmanhicadistrictmozambiqueaqualitativestudy