Business Model Innovation in Established SMEs: A Configurational Approach

Small and medium-sized enterprises (SMEs) are at the heart of a nation’s wealth creation, employment generation and economic development. To help SMEs stay competitive in a fast-changing environment, researchers have recently emphasized the relevance of business model innovation (BMI). However, BMI...

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Main Authors: Dorleta Ibarra, Ali Ziaee Bigdeli, Juan Ignacio Igartua, Jaione Ganzarain
Format: Article
Language:English
Published: Elsevier 2020-09-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/6/3/76
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author Dorleta Ibarra
Ali Ziaee Bigdeli
Juan Ignacio Igartua
Jaione Ganzarain
author_facet Dorleta Ibarra
Ali Ziaee Bigdeli
Juan Ignacio Igartua
Jaione Ganzarain
author_sort Dorleta Ibarra
collection DOAJ
description Small and medium-sized enterprises (SMEs) are at the heart of a nation’s wealth creation, employment generation and economic development. To help SMEs stay competitive in a fast-changing environment, researchers have recently emphasized the relevance of business model innovation (BMI). However, BMI and its performance are not linear but rather a complex phenomenon that depends on contingency factors. Based on configurational theory, this study extends the BMI research to SMEs, exploring the management approaches and BMI capabilities that foster BMI in established SMEs. To achieve this objective, this study of a purposive sample of 78 Spanish SMEs adopts the fuzzy set qualitative comparative analysis (fsQCA) method. Results suggest three substantive conclusions. First, long-term managerial orientation is a key factor for the development of BMI in SMEs. Second, five BMI capabilities (sensing customer needs, sensing technological options, conceptualizing and experimenting, collaborating and BMI strategy) support, in combination with the management approach, the development of BMI in established SMEs. Third, open innovation (open flows of knowledge regarding market needs and the potential of technologies, as well as collaboration with customers) are concrete preconditions of business model innovation. Therefore, managers in SMEs need both to actively consider their management approach towards BMI, and to develop some key dynamic capabilities in their organizations to implement BMI, an approach also valid for post-Covid-19 management.
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spelling doaj.art-7fc275f1a7e04201a737d617fe9364952023-10-02T09:23:32ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312020-09-016767610.3390/joitmc6030076Business Model Innovation in Established SMEs: A Configurational ApproachDorleta Ibarra0Ali Ziaee Bigdeli1Juan Ignacio Igartua2Jaione Ganzarain3Mechanical and Industrial Production Department, Faculty of Engineering, Mondragon University, 20500 Mondragon, SpainThe Advanced Services Group, Aston Business School, Aston University, Birmingham B4 7ET, UKMechanical and Industrial Production Department, Faculty of Engineering, Mondragon University, 20500 Mondragon, SpainMechanical and Industrial Production Department, Faculty of Engineering, Mondragon University, 20500 Mondragon, SpainSmall and medium-sized enterprises (SMEs) are at the heart of a nation’s wealth creation, employment generation and economic development. To help SMEs stay competitive in a fast-changing environment, researchers have recently emphasized the relevance of business model innovation (BMI). However, BMI and its performance are not linear but rather a complex phenomenon that depends on contingency factors. Based on configurational theory, this study extends the BMI research to SMEs, exploring the management approaches and BMI capabilities that foster BMI in established SMEs. To achieve this objective, this study of a purposive sample of 78 Spanish SMEs adopts the fuzzy set qualitative comparative analysis (fsQCA) method. Results suggest three substantive conclusions. First, long-term managerial orientation is a key factor for the development of BMI in SMEs. Second, five BMI capabilities (sensing customer needs, sensing technological options, conceptualizing and experimenting, collaborating and BMI strategy) support, in combination with the management approach, the development of BMI in established SMEs. Third, open innovation (open flows of knowledge regarding market needs and the potential of technologies, as well as collaboration with customers) are concrete preconditions of business model innovation. Therefore, managers in SMEs need both to actively consider their management approach towards BMI, and to develop some key dynamic capabilities in their organizations to implement BMI, an approach also valid for post-Covid-19 management.https://www.mdpi.com/2199-8531/6/3/76business model innovationdynamic capabilitiesopen innovationpost-Covid-19 managementmanagerial orientationcollaboration
spellingShingle Dorleta Ibarra
Ali Ziaee Bigdeli
Juan Ignacio Igartua
Jaione Ganzarain
Business Model Innovation in Established SMEs: A Configurational Approach
Journal of Open Innovation: Technology, Market and Complexity
business model innovation
dynamic capabilities
open innovation
post-Covid-19 management
managerial orientation
collaboration
title Business Model Innovation in Established SMEs: A Configurational Approach
title_full Business Model Innovation in Established SMEs: A Configurational Approach
title_fullStr Business Model Innovation in Established SMEs: A Configurational Approach
title_full_unstemmed Business Model Innovation in Established SMEs: A Configurational Approach
title_short Business Model Innovation in Established SMEs: A Configurational Approach
title_sort business model innovation in established smes a configurational approach
topic business model innovation
dynamic capabilities
open innovation
post-Covid-19 management
managerial orientation
collaboration
url https://www.mdpi.com/2199-8531/6/3/76
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