Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]

Background Telehealth is comprised of telecommunications and electronic information systems to support and maintain long-distance healthcare services. Although it has not been thoroughly explored, the intention of using the service among the general public is critical to its success. We investigated...

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Main Authors: Dipak Kumar Mitra, Humayun Kabir, Lila Biswas, Rawshan Ara, Md. Kamrul Hasan, Tohidul Alam, Ariful Haque Tutul, Nahida Akter, U Swai Ching Marma
Format: Article
Language:English
Published: F1000 Research Ltd 2024-02-01
Series:F1000Research
Subjects:
Online Access:https://f1000research.com/articles/11-996/v2
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author Dipak Kumar Mitra
Humayun Kabir
Lila Biswas
Rawshan Ara
Md. Kamrul Hasan
Tohidul Alam
Ariful Haque Tutul
Nahida Akter
U Swai Ching Marma
author_facet Dipak Kumar Mitra
Humayun Kabir
Lila Biswas
Rawshan Ara
Md. Kamrul Hasan
Tohidul Alam
Ariful Haque Tutul
Nahida Akter
U Swai Ching Marma
author_sort Dipak Kumar Mitra
collection DOAJ
description Background Telehealth is comprised of telecommunications and electronic information systems to support and maintain long-distance healthcare services. Although it has not been thoroughly explored, the intention of using the service among the general public is critical to its success. We investigated the factors associated with the intention to utilize telehealth services among the general population of Bangladesh. Methods This cross-sectional study was conducted between May 22, 2021 and June 15, 2021 in Bangladesh, where the total number of participants was 1038. The Pearson chi-square test and Kruskal-Wallis H tests were used to examine the unadjusted relationship between the explanatory variables and the intention to use telehealth services. A multinomial logistic regression model was fitted to determine the adjusted association. Shapiro-Wilk tests were used to check the normality of continuous data. Data were processed and analyzed by software STATA-16. Results The probability of utilizing the service increased significantly with increasing knowledge, perceived benefit, and predisposition levels among respondents. However, when perceived concern increased, the likelihood of utilizing the service dropped significantly. Age, marital status, educational status, profession, residence, and perceived health status were significantly associated with the participants’ intention to utilize the telehealth service. Conclusions The influencing aspects of telehealth service utilization should be recognized by the respective authorities. Possible activities to enhance usability among people are also recommended.
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spelling doaj.art-7fd204f8572e4f39ae697e6c6feedff72024-03-15T01:00:00ZengF1000 Research LtdF1000Research2046-14022024-02-0111162850Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]Dipak Kumar Mitra0Humayun Kabir1https://orcid.org/0000-0002-3278-6584Lila Biswas2Rawshan Ara3Md. Kamrul Hasan4https://orcid.org/0000-0002-3032-7640Tohidul Alam5Ariful Haque Tutul6Nahida Akter7https://orcid.org/0000-0002-1164-8051U Swai Ching Marma8https://orcid.org/0000-0001-8129-5717Department of Public Health, North South University, Dhaka, 1229, BangladeshDepartment of Public Health, North South University, Dhaka, 1229, BangladeshCRP Nursing College, Savar, 1343, BangladeshPrime College of Nursing, Dhaka, 1229, BangladeshDepartment of Public Health, North South University, Dhaka, 1229, BangladeshInternational Organization for Migration, Cox's Bazar, BangladeshDhaka Medical College and Hospital, Dhaka, 1000, BangladeshPenn State Ross and Carol Nese College of Nursing, Penn State University, University Park, Pennsylvania, PA 16802, USADepartment of Public Health, North South University, Dhaka, 1229, BangladeshBackground Telehealth is comprised of telecommunications and electronic information systems to support and maintain long-distance healthcare services. Although it has not been thoroughly explored, the intention of using the service among the general public is critical to its success. We investigated the factors associated with the intention to utilize telehealth services among the general population of Bangladesh. Methods This cross-sectional study was conducted between May 22, 2021 and June 15, 2021 in Bangladesh, where the total number of participants was 1038. The Pearson chi-square test and Kruskal-Wallis H tests were used to examine the unadjusted relationship between the explanatory variables and the intention to use telehealth services. A multinomial logistic regression model was fitted to determine the adjusted association. Shapiro-Wilk tests were used to check the normality of continuous data. Data were processed and analyzed by software STATA-16. Results The probability of utilizing the service increased significantly with increasing knowledge, perceived benefit, and predisposition levels among respondents. However, when perceived concern increased, the likelihood of utilizing the service dropped significantly. Age, marital status, educational status, profession, residence, and perceived health status were significantly associated with the participants’ intention to utilize the telehealth service. Conclusions The influencing aspects of telehealth service utilization should be recognized by the respective authorities. Possible activities to enhance usability among people are also recommended.https://f1000research.com/articles/11-996/v2Telehealth telemedicine knowledge benefit concern predispositioneng
spellingShingle Dipak Kumar Mitra
Humayun Kabir
Lila Biswas
Rawshan Ara
Md. Kamrul Hasan
Tohidul Alam
Ariful Haque Tutul
Nahida Akter
U Swai Ching Marma
Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
F1000Research
Telehealth
telemedicine
knowledge
benefit
concern
predisposition
eng
title Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
title_full Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
title_fullStr Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
title_full_unstemmed Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
title_short Factors associated with the intention of telehealth service utilization among Bangladeshi people: a cross-sectional study [version 2; peer review: 2 approved]
title_sort factors associated with the intention of telehealth service utilization among bangladeshi people a cross sectional study version 2 peer review 2 approved
topic Telehealth
telemedicine
knowledge
benefit
concern
predisposition
eng
url https://f1000research.com/articles/11-996/v2
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