Factors influencing technology use among low-income older adults: A systematic review

As the world's aging population increases, leveraging technology to support aging is proving advantageous. Notably, technology adoption studies among older adults have received increasing scholarly attention, but findings from these studies do not reflect the context of low-income older adults....

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Main Authors: Diana Yian Lian Chan, Shaun Wen Huey Lee, Pei-Lee Teh
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S240584402307319X
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author Diana Yian Lian Chan
Shaun Wen Huey Lee
Pei-Lee Teh
author_facet Diana Yian Lian Chan
Shaun Wen Huey Lee
Pei-Lee Teh
author_sort Diana Yian Lian Chan
collection DOAJ
description As the world's aging population increases, leveraging technology to support aging is proving advantageous. Notably, technology adoption studies among older adults have received increasing scholarly attention, but findings from these studies do not reflect the context of low-income older adults. Studies focusing on low-income older adults were relatively few and it remains unclear which factors influence this group's technology use. This systematic review aims to synthesize findings on factors influencing technology use among low-income older adults to provide directions and opportunities for future research in information systems. Observing the literature through the lens of Social Cognitive Theory, we identified avenues for future research and further integrated the framework with Maslow's hierarchy of needs to elucidate the phenomenon. Findings from this systematic review suggest that both personal and environmental factors, such as cognitions, affects, sociodemographic characteristics, technological and social environment are significant predictors of technology use among low-income older adults. Specifically, factors related to accessibility and affordability, such as income, perceived cost, and accessibility to technology are salient in a resource-limited setting. More importantly, the technology usage behavior elucidate the embeddedness of fundamental human needs which plays a central role underlying technology use among this segment. However, more research is needed to understand the interaction between person, environment and behavior determinant shaping technology use among low-income older adults from diverse economic and cultural setting. This study also sheds light on disciplinary gaps and the lack of investigations anchored on theoretical foundations, and suggests avenues for future research and implications for practice.
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spelling doaj.art-7fea69f80c8942cf82dac8e6d8d7293e2023-10-01T06:02:36ZengElsevierHeliyon2405-84402023-09-0199e20111Factors influencing technology use among low-income older adults: A systematic reviewDiana Yian Lian Chan0Shaun Wen Huey Lee1Pei-Lee Teh2School of Business, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, MalaysiaSchool of Pharmacy, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, Malaysia; School of Pharmacy, Taylor's University Lakeside Campus, Jalan Taylor's, 47500, Subang Jaya, Selangor, Malaysia; Gerontechnology Laboratory, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, MalaysiaSchool of Business, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, Malaysia; Gerontechnology Laboratory, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, Malaysia; Corresponding author.School of Business, Monash University Malaysia, Jalan Lagoon Selatan, 47500, Bandar Sunway, Selangor, Malaysia.As the world's aging population increases, leveraging technology to support aging is proving advantageous. Notably, technology adoption studies among older adults have received increasing scholarly attention, but findings from these studies do not reflect the context of low-income older adults. Studies focusing on low-income older adults were relatively few and it remains unclear which factors influence this group's technology use. This systematic review aims to synthesize findings on factors influencing technology use among low-income older adults to provide directions and opportunities for future research in information systems. Observing the literature through the lens of Social Cognitive Theory, we identified avenues for future research and further integrated the framework with Maslow's hierarchy of needs to elucidate the phenomenon. Findings from this systematic review suggest that both personal and environmental factors, such as cognitions, affects, sociodemographic characteristics, technological and social environment are significant predictors of technology use among low-income older adults. Specifically, factors related to accessibility and affordability, such as income, perceived cost, and accessibility to technology are salient in a resource-limited setting. More importantly, the technology usage behavior elucidate the embeddedness of fundamental human needs which plays a central role underlying technology use among this segment. However, more research is needed to understand the interaction between person, environment and behavior determinant shaping technology use among low-income older adults from diverse economic and cultural setting. This study also sheds light on disciplinary gaps and the lack of investigations anchored on theoretical foundations, and suggests avenues for future research and implications for practice.http://www.sciencedirect.com/science/article/pii/S240584402307319XLow-income older adultsTechnology use/ adoptionSystematic literature reviewSocial cognitive theoryMaslow's hierarchy of needs
spellingShingle Diana Yian Lian Chan
Shaun Wen Huey Lee
Pei-Lee Teh
Factors influencing technology use among low-income older adults: A systematic review
Heliyon
Low-income older adults
Technology use/ adoption
Systematic literature review
Social cognitive theory
Maslow's hierarchy of needs
title Factors influencing technology use among low-income older adults: A systematic review
title_full Factors influencing technology use among low-income older adults: A systematic review
title_fullStr Factors influencing technology use among low-income older adults: A systematic review
title_full_unstemmed Factors influencing technology use among low-income older adults: A systematic review
title_short Factors influencing technology use among low-income older adults: A systematic review
title_sort factors influencing technology use among low income older adults a systematic review
topic Low-income older adults
Technology use/ adoption
Systematic literature review
Social cognitive theory
Maslow's hierarchy of needs
url http://www.sciencedirect.com/science/article/pii/S240584402307319X
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