How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company

This research aims at exploring the effect of organizational culture, especially clan culture, toward the success of information system implementation. A conceptual model of information system success had been developed by integrating DeLone-McLean model, technology acceptance model (TAM), unified t...

Full description

Bibliographic Details
Main Authors: Siti Mardiana, Jann H Tjakraatmadja, Atik Aprianingsih
Format: Article
Language:English
Published: Universitas Airlangga 2018-10-01
Series:Journal of Information Systems Engineering and Business Intelligence
Subjects:
Online Access:https://e-journal.unair.ac.id/JISEBI/article/view/9079
_version_ 1811159690309009408
author Siti Mardiana
Jann H Tjakraatmadja
Atik Aprianingsih
author_facet Siti Mardiana
Jann H Tjakraatmadja
Atik Aprianingsih
author_sort Siti Mardiana
collection DOAJ
description This research aims at exploring the effect of organizational culture, especially clan culture, toward the success of information system implementation. A conceptual model of information system success had been developed by integrating DeLone-McLean model, technology acceptance model (TAM), unified theory of acceptance and use of technology (UTAUT). Competing values model (CVM) is being used for organizational model, as such the assessment for organizational culture is using organizational culture assessment instrument (OCAI). To test the proposed conceptual model, empirical study was conducted at a IT-based company using questionnaire and gave the total of 319 usable data samples. The data analysis is using SmartPLS3 due to the abnormality of data distribution. The OCAI assessment shows that the company has a tendency toward clan culture which is quite unexpected for an IT-based company. However, further analysis shows that the company has successfully mixed clan culture with the less-dominant types of culture to create a conducive culture for the success of information system implementation. This study sheds light on IT implementation for business organizations especially the ones which have clan culture as a dominant culture embedded in their organizations.
first_indexed 2024-04-10T05:45:26Z
format Article
id doaj.art-801fee4de2d2495cbd7ba932d8d33b7a
institution Directory Open Access Journal
issn 2598-6333
2443-2555
language English
last_indexed 2024-04-10T05:45:26Z
publishDate 2018-10-01
publisher Universitas Airlangga
record_format Article
series Journal of Information Systems Engineering and Business Intelligence
spelling doaj.art-801fee4de2d2495cbd7ba932d8d33b7a2023-03-06T02:56:32ZengUniversitas AirlanggaJournal of Information Systems Engineering and Business Intelligence2598-63332443-25552018-10-0142849510.20473/jisebi.4.2.84-957190How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based CompanySiti Mardiana0https://orcid.org/0000-0002-1873-5684Jann H Tjakraatmadja1Atik Aprianingsih2School of Business and Management - Institut Teknologi BandungSchool of Business and Management – Institut Teknologi BandungSchool of Business and Management – Institut Teknologi BandungThis research aims at exploring the effect of organizational culture, especially clan culture, toward the success of information system implementation. A conceptual model of information system success had been developed by integrating DeLone-McLean model, technology acceptance model (TAM), unified theory of acceptance and use of technology (UTAUT). Competing values model (CVM) is being used for organizational model, as such the assessment for organizational culture is using organizational culture assessment instrument (OCAI). To test the proposed conceptual model, empirical study was conducted at a IT-based company using questionnaire and gave the total of 319 usable data samples. The data analysis is using SmartPLS3 due to the abnormality of data distribution. The OCAI assessment shows that the company has a tendency toward clan culture which is quite unexpected for an IT-based company. However, further analysis shows that the company has successfully mixed clan culture with the less-dominant types of culture to create a conducive culture for the success of information system implementation. This study sheds light on IT implementation for business organizations especially the ones which have clan culture as a dominant culture embedded in their organizations.https://e-journal.unair.ac.id/JISEBI/article/view/9079information system successdelone-mclean modeluser acceptanceorganizational cultureocaismartpls3
spellingShingle Siti Mardiana
Jann H Tjakraatmadja
Atik Aprianingsih
How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
Journal of Information Systems Engineering and Business Intelligence
information system success
delone-mclean model
user acceptance
organizational culture
ocai
smartpls3
title How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
title_full How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
title_fullStr How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
title_full_unstemmed How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
title_short How Organizational Culture Affects Information System Success: The Case of an Indonesia IT-Based Company
title_sort how organizational culture affects information system success the case of an indonesia it based company
topic information system success
delone-mclean model
user acceptance
organizational culture
ocai
smartpls3
url https://e-journal.unair.ac.id/JISEBI/article/view/9079
work_keys_str_mv AT sitimardiana howorganizationalcultureaffectsinformationsystemsuccessthecaseofanindonesiaitbasedcompany
AT jannhtjakraatmadja howorganizationalcultureaffectsinformationsystemsuccessthecaseofanindonesiaitbasedcompany
AT atikaprianingsih howorganizationalcultureaffectsinformationsystemsuccessthecaseofanindonesiaitbasedcompany