The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review

Abstract Purpose With the rising relevance of person-centred care, initiatives towards user-led decision making and designing of care services have become more frequent. This designing of care services can be done in partnership, but it is unclear how. The aim of this scoping review was to identify...

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Main Authors: Aletta Boerkoel, Mats Brommels
Format: Article
Language:English
Published: BMC 2022-10-01
Series:BMC Psychiatry
Subjects:
Online Access:https://doi.org/10.1186/s12888-022-04303-5
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author Aletta Boerkoel
Mats Brommels
author_facet Aletta Boerkoel
Mats Brommels
author_sort Aletta Boerkoel
collection DOAJ
description Abstract Purpose With the rising relevance of person-centred care, initiatives towards user-led decision making and designing of care services have become more frequent. This designing of care services can be done in partnership, but it is unclear how. The aim of this scoping review was to identify for mental health services, what user-provider partnerships are, how they arise in practice and what can facilitate or hinder them. Methods A scoping review was conducted to obtain a broad overview of user provider partnerships in severe mental illness. Data was inductively analysed using a conventional content analysis approach, in which meaning was found in the texts. Results In total, 1559 titles were screened for the eligibility criteria and the resulting 22 papers found relevant were analysed using conventional content analysis. The identified papers had broad and differing concepts for user-provider partnerships. Papers considered shared decision making and user-involvement as partnerships. Mechanisms such as open communication, organisational top-down support and active participation supported partnerships, but professional identity, power imbalances and stress hindered them. Users can be impeded by their illness, but how to deal with these situations should be formalised through contracts. Conclusion The field of research around user-provider partnerships is scattered and lacks consensus on terminology. A power imbalance between a user and a provider is characteristic of partnerships in mental healthcare, which hinders the necessary relationship building allowing partnerships to arise. This power imbalance seems to be closely linked to professional identity, which was found to be difficult to change.
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spelling doaj.art-8051ab36b78e4ed5aed38f9f1a9d30b22022-12-22T03:22:29ZengBMCBMC Psychiatry1471-244X2022-10-0122111410.1186/s12888-022-04303-5The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping reviewAletta Boerkoel0Mats Brommels1Institute for Community Medicine, University Medicine GreifswaldDepartment for Learning, Informatics, Management and Ethics, Karolinska InstitutetAbstract Purpose With the rising relevance of person-centred care, initiatives towards user-led decision making and designing of care services have become more frequent. This designing of care services can be done in partnership, but it is unclear how. The aim of this scoping review was to identify for mental health services, what user-provider partnerships are, how they arise in practice and what can facilitate or hinder them. Methods A scoping review was conducted to obtain a broad overview of user provider partnerships in severe mental illness. Data was inductively analysed using a conventional content analysis approach, in which meaning was found in the texts. Results In total, 1559 titles were screened for the eligibility criteria and the resulting 22 papers found relevant were analysed using conventional content analysis. The identified papers had broad and differing concepts for user-provider partnerships. Papers considered shared decision making and user-involvement as partnerships. Mechanisms such as open communication, organisational top-down support and active participation supported partnerships, but professional identity, power imbalances and stress hindered them. Users can be impeded by their illness, but how to deal with these situations should be formalised through contracts. Conclusion The field of research around user-provider partnerships is scattered and lacks consensus on terminology. A power imbalance between a user and a provider is characteristic of partnerships in mental healthcare, which hinders the necessary relationship building allowing partnerships to arise. This power imbalance seems to be closely linked to professional identity, which was found to be difficult to change.https://doi.org/10.1186/s12888-022-04303-5User-provider partnershipsPerson-centred carePsychiatryHealth services researchUser-led care
spellingShingle Aletta Boerkoel
Mats Brommels
The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
BMC Psychiatry
User-provider partnerships
Person-centred care
Psychiatry
Health services research
User-led care
title The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
title_full The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
title_fullStr The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
title_full_unstemmed The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
title_short The processes involved in the establishment of user-provider partnerships in severe psychiatric illnesses: a scoping review
title_sort processes involved in the establishment of user provider partnerships in severe psychiatric illnesses a scoping review
topic User-provider partnerships
Person-centred care
Psychiatry
Health services research
User-led care
url https://doi.org/10.1186/s12888-022-04303-5
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