Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS

The COVID-19 outbreak caused several negative effects in industries of all sizes and in all parts of the world, leading academic and practitioners to ask whether organizations could have been better prepared to face disruptive situations. This paper aims to analyze business continuity practices perf...

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Main Authors: Vitor Amado de Oliveira Bobel, Tiago F. A. C. Sigahi, Izabela Simon Rampasso, Gustavo Hermínio Salati Marcondes de Moraes, Lucas Veiga Ávila, Walter Leal Filho, Rosley Anholon
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Mathematics
Subjects:
Online Access:https://www.mdpi.com/2227-7390/10/21/4041
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author Vitor Amado de Oliveira Bobel
Tiago F. A. C. Sigahi
Izabela Simon Rampasso
Gustavo Hermínio Salati Marcondes de Moraes
Lucas Veiga Ávila
Walter Leal Filho
Rosley Anholon
author_facet Vitor Amado de Oliveira Bobel
Tiago F. A. C. Sigahi
Izabela Simon Rampasso
Gustavo Hermínio Salati Marcondes de Moraes
Lucas Veiga Ávila
Walter Leal Filho
Rosley Anholon
author_sort Vitor Amado de Oliveira Bobel
collection DOAJ
description The COVID-19 outbreak caused several negative effects in industries of all sizes and in all parts of the world, leading academic and practitioners to ask whether organizations could have been better prepared to face disruptive situations. This paper aims to analyze business continuity practices performed by Brazilian industries. A survey was conducted with academics who work in the field of organizational resilience and business continuity and are familiar with the reality of Brazilian companies in the industrial sector. The participants assessed 16 practices (P) proposed by the ISO 22301:2020, considering two categories: large industries (LI) and small and medium-sized industries (SMI). Data analysis was performed using Hierarchical Cluster Analysis, frequency analysis, Fuzzy TOPSIS and sensitivity analysis. For LIs, P4 (leaders conduct periodic critical analyses of practices) was considered the practice with the best application rate, while for SMIs, P2 (understand stakeholders’ needs and expectations, and use information in business continuity management) was chosen. In all scenarios tested for LIs and SMIs, P8 (well-structured systematic processes to analyze the impact of abnormal situations on their business and the potential risks of a disruption) and P16 (periodic audits of their business continuity management activities to identify opportunities for improvement, and information record) are in the bottom quartile. When compared to LIs in the Brazilian context, SMIs exhibit more profound deficiencies in terms of applying business continuity practices. The findings of this study can be of great value to assist managers in improving organizational resilience. Organizations should be better prepared to face future disruptive events, whether biological, social, technological, or economic.
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spelling doaj.art-8069b635e53040b899f12140d7a7cb382023-11-24T05:43:59ZengMDPI AGMathematics2227-73902022-10-011021404110.3390/math10214041Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSISVitor Amado de Oliveira Bobel0Tiago F. A. C. Sigahi1Izabela Simon Rampasso2Gustavo Hermínio Salati Marcondes de Moraes3Lucas Veiga Ávila4Walter Leal Filho5Rosley Anholon6School of Mechanical Engineering, State University of Campinas, Campinas 13083-872, BrazilSchool of Mechanical Engineering, State University of Campinas, Campinas 13083-872, BrazilDepartamento de Ingeniería Industrial, Universidad Católica del Norte, Antofagasta 1270755, ChileSchool of Applied Sciences, State University of Campinas, Limeira 13484-350, BrazilCenter for Social Sciences and Humanities, Federal University of Santa Maria, Santa Maria 97105-900, BrazilFaculty of Life Sciences, Hamburg University of Applied Sciences, 20099 Hamburg, GermanySchool of Mechanical Engineering, State University of Campinas, Campinas 13083-872, BrazilThe COVID-19 outbreak caused several negative effects in industries of all sizes and in all parts of the world, leading academic and practitioners to ask whether organizations could have been better prepared to face disruptive situations. This paper aims to analyze business continuity practices performed by Brazilian industries. A survey was conducted with academics who work in the field of organizational resilience and business continuity and are familiar with the reality of Brazilian companies in the industrial sector. The participants assessed 16 practices (P) proposed by the ISO 22301:2020, considering two categories: large industries (LI) and small and medium-sized industries (SMI). Data analysis was performed using Hierarchical Cluster Analysis, frequency analysis, Fuzzy TOPSIS and sensitivity analysis. For LIs, P4 (leaders conduct periodic critical analyses of practices) was considered the practice with the best application rate, while for SMIs, P2 (understand stakeholders’ needs and expectations, and use information in business continuity management) was chosen. In all scenarios tested for LIs and SMIs, P8 (well-structured systematic processes to analyze the impact of abnormal situations on their business and the potential risks of a disruption) and P16 (periodic audits of their business continuity management activities to identify opportunities for improvement, and information record) are in the bottom quartile. When compared to LIs in the Brazilian context, SMIs exhibit more profound deficiencies in terms of applying business continuity practices. The findings of this study can be of great value to assist managers in improving organizational resilience. Organizations should be better prepared to face future disruptive events, whether biological, social, technological, or economic.https://www.mdpi.com/2227-7390/10/21/4041business continuityorganizational resiliencemanagement system standardsFuzzy TOPSISISO 22301Brazil
spellingShingle Vitor Amado de Oliveira Bobel
Tiago F. A. C. Sigahi
Izabela Simon Rampasso
Gustavo Hermínio Salati Marcondes de Moraes
Lucas Veiga Ávila
Walter Leal Filho
Rosley Anholon
Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
Mathematics
business continuity
organizational resilience
management system standards
Fuzzy TOPSIS
ISO 22301
Brazil
title Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
title_full Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
title_fullStr Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
title_full_unstemmed Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
title_short Analysis of the Level of Adoption of Business Continuity Practices by Brazilian Industries: An Exploratory Study Using Fuzzy TOPSIS
title_sort analysis of the level of adoption of business continuity practices by brazilian industries an exploratory study using fuzzy topsis
topic business continuity
organizational resilience
management system standards
Fuzzy TOPSIS
ISO 22301
Brazil
url https://www.mdpi.com/2227-7390/10/21/4041
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