Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?

The employment quality in the sector of home care services raises a number of questions. In this sector, job positions are hard to fill and they meet unattractive working conditions. Overall, the sector is suffering from a rather negative image. This article, through a qualitative study, identifies...

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Main Authors: Ilda Ilse Ilama, Sophia Belghiti-Mahut, Alain Briole
Format: Article
Language:English
Published: Association d'Economie Politique
Series:Revue Interventions Économiques
Subjects:
Online Access:https://journals.openedition.org/interventionseconomiques/2134
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author Ilda Ilse Ilama
Sophia Belghiti-Mahut
Alain Briole
author_facet Ilda Ilse Ilama
Sophia Belghiti-Mahut
Alain Briole
author_sort Ilda Ilse Ilama
collection DOAJ
description The employment quality in the sector of home care services raises a number of questions. In this sector, job positions are hard to fill and they meet unattractive working conditions. Overall, the sector is suffering from a rather negative image. This article, through a qualitative study, identifies the differentiation factors of employee satisfaction in terms of employment quality, and the work motivation factors, in an environment that is not always favorable. The results show that the perception of employment quality is not homogeneous, but rather produces convergent representations revealing issues with human resources management. A variety of factors appear to motivate the home care services employees in their work. Among which are the "human touch", "relationships with people" in their care, and a variety of relational elements that fall within the "care". This can lead to the development of public policies supporting better quality of service as well as employment conditions.
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spelling doaj.art-807fa2546238421ebbf6ad11cdfbd4522024-02-15T12:53:30ZengAssociation d'Economie PolitiqueRevue Interventions Économiques0715-35701710-73775110.4000/interventionseconomiques.2134Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?Ilda Ilse IlamaSophia Belghiti-MahutAlain BrioleThe employment quality in the sector of home care services raises a number of questions. In this sector, job positions are hard to fill and they meet unattractive working conditions. Overall, the sector is suffering from a rather negative image. This article, through a qualitative study, identifies the differentiation factors of employee satisfaction in terms of employment quality, and the work motivation factors, in an environment that is not always favorable. The results show that the perception of employment quality is not homogeneous, but rather produces convergent representations revealing issues with human resources management. A variety of factors appear to motivate the home care services employees in their work. Among which are the "human touch", "relationships with people" in their care, and a variety of relational elements that fall within the "care". This can lead to the development of public policies supporting better quality of service as well as employment conditions.https://journals.openedition.org/interventionseconomiques/2134work employmenthuman serviceshome helpmotivationcare
spellingShingle Ilda Ilse Ilama
Sophia Belghiti-Mahut
Alain Briole
Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
Revue Interventions Économiques
work employment
human services
home help
motivation
care
title Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
title_full Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
title_fullStr Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
title_full_unstemmed Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
title_short Une qualité d’emploi mitigée : qu’est-ce qui motive les aides à domicile?
title_sort une qualite d emploi mitigee qu est ce qui motive les aides a domicile
topic work employment
human services
home help
motivation
care
url https://journals.openedition.org/interventionseconomiques/2134
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AT sophiabelghitimahut unequalitedemploimitigeequestcequimotivelesaidesadomicile
AT alainbriole unequalitedemploimitigeequestcequimotivelesaidesadomicile