How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model
Qishan Chen,1,2 Yonghsuan Li,1,2 Ruochun Wang,1,2 Ruixing Shen1,2 1Philosophy and Social Science Laboratory of Reading and Development in Children and Adolescents (South China Normal University), Ministry of Education, Guangzhou, People’s Republic of China; 2School of Psychology, South China Normal...
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| Format: | Article |
| Language: | English |
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Dove Medical Press
2023-01-01
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| Series: | Psychology Research and Behavior Management |
| Subjects: | |
| Online Access: | https://www.dovepress.com/how-covid-19-perceived-risk-causes-turnover-intention-among-chinese-fl-peer-reviewed-fulltext-article-PRBM |
| _version_ | 1797954458912555008 |
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| author | Chen Q Li Y Wang R Shen R |
| author_facet | Chen Q Li Y Wang R Shen R |
| author_sort | Chen Q |
| collection | DOAJ |
| description | Qishan Chen,1,2 Yonghsuan Li,1,2 Ruochun Wang,1,2 Ruixing Shen1,2 1Philosophy and Social Science Laboratory of Reading and Development in Children and Adolescents (South China Normal University), Ministry of Education, Guangzhou, People’s Republic of China; 2School of Psychology, South China Normal University, Guangzhou, People’s Republic of ChinaCorrespondence: Qishan Chen, Email kaisanchan@163.comPurpose: This study examined the influencing mechanism and boundary conditions underlying the relation between COVID-19 perceived risk and flight attendants’ turnover intention by investigating the mediating role of job insecurity and the moderating effect of job crafting.Methods: A two-wave survey was conducted with 240 Chinese flight attendants. We used structural equation modeling to test the moderated mediation model.Results: The results indicated that perceived risk of COVID-19 positively affected flight attendants’ job insecurity and turnover intention. Moreover, job insecurity plays a fully mediating role in the relationship between perceived risk and turnover intention. Furthermore, the mediating role of job insecurity was moderated by job crafting; for higher levels of job crafting (opposed to low), the effect of job insecurity on turnover intention was significantly weaker.Conclusion: Our findings indicate that dissipating job insecurity and increasing job crafting behavior are critical to employees’ work-related attitudes and behavior during the COVID-19 pandemic.Keywords: COVID-19 perceived risk, job insecurity, job crafting, turnover intention, flight attendants |
| first_indexed | 2024-04-10T23:17:43Z |
| format | Article |
| id | doaj.art-807fc1f4bb894f90aee5c496952f6a28 |
| institution | Directory Open Access Journal |
| issn | 1179-1578 |
| language | English |
| last_indexed | 2024-04-10T23:17:43Z |
| publishDate | 2023-01-01 |
| publisher | Dove Medical Press |
| record_format | Article |
| series | Psychology Research and Behavior Management |
| spelling | doaj.art-807fc1f4bb894f90aee5c496952f6a282023-01-12T18:03:06ZengDove Medical PressPsychology Research and Behavior Management1179-15782023-01-01Volume 169510880964How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation ModelChen QLi YWang RShen RQishan Chen,1,2 Yonghsuan Li,1,2 Ruochun Wang,1,2 Ruixing Shen1,2 1Philosophy and Social Science Laboratory of Reading and Development in Children and Adolescents (South China Normal University), Ministry of Education, Guangzhou, People’s Republic of China; 2School of Psychology, South China Normal University, Guangzhou, People’s Republic of ChinaCorrespondence: Qishan Chen, Email kaisanchan@163.comPurpose: This study examined the influencing mechanism and boundary conditions underlying the relation between COVID-19 perceived risk and flight attendants’ turnover intention by investigating the mediating role of job insecurity and the moderating effect of job crafting.Methods: A two-wave survey was conducted with 240 Chinese flight attendants. We used structural equation modeling to test the moderated mediation model.Results: The results indicated that perceived risk of COVID-19 positively affected flight attendants’ job insecurity and turnover intention. Moreover, job insecurity plays a fully mediating role in the relationship between perceived risk and turnover intention. Furthermore, the mediating role of job insecurity was moderated by job crafting; for higher levels of job crafting (opposed to low), the effect of job insecurity on turnover intention was significantly weaker.Conclusion: Our findings indicate that dissipating job insecurity and increasing job crafting behavior are critical to employees’ work-related attitudes and behavior during the COVID-19 pandemic.Keywords: COVID-19 perceived risk, job insecurity, job crafting, turnover intention, flight attendantshttps://www.dovepress.com/how-covid-19-perceived-risk-causes-turnover-intention-among-chinese-fl-peer-reviewed-fulltext-article-PRBMcovid-19 perceived riskjob insecurityjob craftingturnover intentionflight attendants |
| spellingShingle | Chen Q Li Y Wang R Shen R How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model Psychology Research and Behavior Management covid-19 perceived risk job insecurity job crafting turnover intention flight attendants |
| title | How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model |
| title_full | How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model |
| title_fullStr | How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model |
| title_full_unstemmed | How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model |
| title_short | How COVID-19 Perceived Risk Causes Turnover Intention Among Chinese Flight Attendants: A Moderated Mediation Model |
| title_sort | how covid 19 perceived risk causes turnover intention among chinese flight attendants a moderated mediation model |
| topic | covid-19 perceived risk job insecurity job crafting turnover intention flight attendants |
| url | https://www.dovepress.com/how-covid-19-perceived-risk-causes-turnover-intention-among-chinese-fl-peer-reviewed-fulltext-article-PRBM |
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