Improving a Manufacturing Process Using the 8Ds Method. A Case Study in a Manufacturing Company

Improving a Manufacturing Process Using the 8Ds Method. A Case Study in a Manufacturing Company

Customer satisfaction is a key element for survival and competitiveness in industrial companies. This paper describes a case study in a manufacturing company that deals with several customer complaints due to defective custom cable assemblies that are integrated in an engine. The goal of this resear...

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Bibliographic Details
Main Authors: Arturo Realyvásquez-Vargas, Karina Cecilia Arredondo-Soto, Jorge Luis García-Alcaraz, Emilio Jiménez Macías
Format: Article
Language:English
Published: MDPI AG 2020-04-01
Series:Applied Sciences
Subjects:
8 disciplines method
custom cable assemblies
defects
functional test
customer satisfaction
Online Access:https://www.mdpi.com/2076-3417/10/7/2433

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