SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS

A unified calculating approach is needed for public passenger transportation. All public transport companies and other stakeholders would have additional opportunities to create a transport offer if the unified methodology was made available to them and if calculations and calculation criteria were...

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Main Authors: Shohreh MORADI, Grzegorz SIERPIŃSKI, Houshmand MASOUMI
Format: Article
Language:English
Published: Silesian University of Technology 2023-06-01
Series:Scientific Journal of Silesian University of Technology. Series Transport
Subjects:
Online Access:https://sjsutst.polsl.pl/archives/2023/vol119/189_SJSUTST119_2023_Moradi_Sierpinski_Masoumi.pdf
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author Shohreh MORADI
Grzegorz SIERPIŃSKI
Houshmand MASOUMI
author_facet Shohreh MORADI
Grzegorz SIERPIŃSKI
Houshmand MASOUMI
author_sort Shohreh MORADI
collection DOAJ
description A unified calculating approach is needed for public passenger transportation. All public transport companies and other stakeholders would have additional opportunities to create a transport offer if the unified methodology was made available to them and if calculations and calculation criteria were harmonized. Thus, the main goal – improving citizen mobility – would be accomplished. For this reason, in the study, we suggested the hybrid fuzzy methods for evaluating and improving the quality of public transport service. Unreliable responses of survey participants often distort group decision-making regarding the problem of public services, negatively affecting the end of the calculation procedure. Fuzzy multicriteria decision-making approach has been used. The suggested technique has the advantage of taking into account the degree of fuzzification of respondents' judgments about the choice scenario, while also using two MCDM models to eliminate bias in the responses.
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spelling doaj.art-80b315c4aef24a72bcb1c0229dd146472023-06-09T06:40:43ZengSilesian University of TechnologyScientific Journal of Silesian University of Technology. Series Transport0209-33242450-15492023-06-0111918919810.20858/sjsutst.2023.119.11SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELSShohreh MORADIGrzegorz SIERPIŃSKIHoushmand MASOUMIA unified calculating approach is needed for public passenger transportation. All public transport companies and other stakeholders would have additional opportunities to create a transport offer if the unified methodology was made available to them and if calculations and calculation criteria were harmonized. Thus, the main goal – improving citizen mobility – would be accomplished. For this reason, in the study, we suggested the hybrid fuzzy methods for evaluating and improving the quality of public transport service. Unreliable responses of survey participants often distort group decision-making regarding the problem of public services, negatively affecting the end of the calculation procedure. Fuzzy multicriteria decision-making approach has been used. The suggested technique has the advantage of taking into account the degree of fuzzification of respondents' judgments about the choice scenario, while also using two MCDM models to eliminate bias in the responses.https://sjsutst.polsl.pl/archives/2023/vol119/189_SJSUTST119_2023_Moradi_Sierpinski_Masoumi.pdffuzzy-mcdmfuzzy-ahpfuzzy-topsispublic transport service quality
spellingShingle Shohreh MORADI
Grzegorz SIERPIŃSKI
Houshmand MASOUMI
SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
Scientific Journal of Silesian University of Technology. Series Transport
fuzzy-mcdm
fuzzy-ahp
fuzzy-topsis
public transport service quality
title SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
title_full SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
title_fullStr SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
title_full_unstemmed SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
title_short SELECTION OF POSSIBLE SCENARIOS FOR IMPROVING THE QUALITY OF PUBLIC TRANSPORT SERVICES THROUGH THE USE OF HYBRID FUZZY-MCDM MODELS
title_sort selection of possible scenarios for improving the quality of public transport services through the use of hybrid fuzzy mcdm models
topic fuzzy-mcdm
fuzzy-ahp
fuzzy-topsis
public transport service quality
url https://sjsutst.polsl.pl/archives/2023/vol119/189_SJSUTST119_2023_Moradi_Sierpinski_Masoumi.pdf
work_keys_str_mv AT shohrehmoradi selectionofpossiblescenariosforimprovingthequalityofpublictransportservicesthroughtheuseofhybridfuzzymcdmmodels
AT grzegorzsierpinski selectionofpossiblescenariosforimprovingthequalityofpublictransportservicesthroughtheuseofhybridfuzzymcdmmodels
AT houshmandmasoumi selectionofpossiblescenariosforimprovingthequalityofpublictransportservicesthroughtheuseofhybridfuzzymcdmmodels