Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping

Online group buying is increasingly recognized as an important model of online commerce; however, research examining the antecedents of group buying remains limited. Drawing on the stimulus-organism-response framework and the social exchange theory, this study proposes an integrated model to explore...

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Main Authors: Jindi Fu, Yuan Sun, Yao Zhang, Shuiqing Yang
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/8941093/
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author Jindi Fu
Yuan Sun
Yao Zhang
Shuiqing Yang
author_facet Jindi Fu
Yuan Sun
Yao Zhang
Shuiqing Yang
author_sort Jindi Fu
collection DOAJ
description Online group buying is increasingly recognized as an important model of online commerce; however, research examining the antecedents of group buying remains limited. Drawing on the stimulus-organism-response framework and the social exchange theory, this study proposes an integrated model to explore the impact of user similarity on social exchange and group buying behavior in the social commerce context. Using a survey of 233 respondents with group buying experience, we empirically validate the proposed model. The results largely support the proposed hypotheses, and the findings indicate that user similarity (i.e., internal and external similarity) is positively associated with social exchange (i.e., reciprocity, reputation, and trust), which in turn affects consumer group buying behavior. The three social exchange constructs are found to fully mediate the impact of user similarity on group buying behavior. The present study advances theoretical understanding of online consumer collaborative shopping from the perspective of user characteristics and provides some practical implications for vendors, consumers, and platform operators.
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spelling doaj.art-80bcfcce76de484ea74fac4c92ead7a32022-12-21T22:20:36ZengIEEEIEEE Access2169-35362020-01-0181361137310.1109/ACCESS.2019.29619758941093Does Similarity Matter? The Impact of User Similarity on Online Collaborative ShoppingJindi Fu0https://orcid.org/0000-0002-3908-2950Yuan Sun1https://orcid.org/0000-0002-8659-1870Yao Zhang2https://orcid.org/0000-0002-2264-0637Shuiqing Yang3https://orcid.org/0000-0003-1864-814XSchool of Business Administration, Zhejiang Gongshang University, Hangzhou, ChinaSchool of Business Administration, Zhejiang Gongshang University, Hangzhou, ChinaSchool of Business Administration, Zhejiang Gongshang University, Hangzhou, ChinaSchool of Information Management and Engineering, Zhejiang University of Finance and Economics, Hangzhou, ChinaOnline group buying is increasingly recognized as an important model of online commerce; however, research examining the antecedents of group buying remains limited. Drawing on the stimulus-organism-response framework and the social exchange theory, this study proposes an integrated model to explore the impact of user similarity on social exchange and group buying behavior in the social commerce context. Using a survey of 233 respondents with group buying experience, we empirically validate the proposed model. The results largely support the proposed hypotheses, and the findings indicate that user similarity (i.e., internal and external similarity) is positively associated with social exchange (i.e., reciprocity, reputation, and trust), which in turn affects consumer group buying behavior. The three social exchange constructs are found to fully mediate the impact of user similarity on group buying behavior. The present study advances theoretical understanding of online consumer collaborative shopping from the perspective of user characteristics and provides some practical implications for vendors, consumers, and platform operators.https://ieeexplore.ieee.org/document/8941093/Group buying behavioronline collaborative shoppingreciprocityreputationsimilarity
spellingShingle Jindi Fu
Yuan Sun
Yao Zhang
Shuiqing Yang
Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
IEEE Access
Group buying behavior
online collaborative shopping
reciprocity
reputation
similarity
title Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
title_full Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
title_fullStr Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
title_full_unstemmed Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
title_short Does Similarity Matter? The Impact of User Similarity on Online Collaborative Shopping
title_sort does similarity matter the impact of user similarity on online collaborative shopping
topic Group buying behavior
online collaborative shopping
reciprocity
reputation
similarity
url https://ieeexplore.ieee.org/document/8941093/
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