Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment
The influence of corporate social responsibility (CSR) on employees' positive psychological capital in stressful situations remains unexplored in the literature for small and medium enterprises (SMEs). This study aims to examine how CSR could assist employees in developing psychological capital...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2023-04-01
|
| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844023022119 |
| _version_ | 1797837033886973952 |
|---|---|
| author | Muhammad Farhan Jalil Bilal Tariq Muhammad Asif Zaheer Zeeshan Ahmed |
| author_facet | Muhammad Farhan Jalil Bilal Tariq Muhammad Asif Zaheer Zeeshan Ahmed |
| author_sort | Muhammad Farhan Jalil |
| collection | DOAJ |
| description | The influence of corporate social responsibility (CSR) on employees' positive psychological capital in stressful situations remains unexplored in the literature for small and medium enterprises (SMEs). This study aims to examine how CSR could assist employees in developing psychological capital during the COVID-19 pandemic. In order to understand the aforesaid relationship, an attempt is made to study the mediation effect of affective commitment. Structural equation modelling (AMOS 21.0) was used for data analysis and hypothesis testing on a sample of 545 employees from 356 Malaysian SMEs. The results of this study showed that SMEs' CSR policies helped to improve the positive psychological capital of their employees during the COVID-19 pandemic. Also, affective commitment complementary mediates the relationship between CSR and psychological capital. During the COVID-19 pandemic, SMEs should come up with a consistent way to implement CSR policies and procedures to improve employees' psychological capital and increase their affective commitment toward the enterprise. There are two main contributions to the literature from this study, in addition to enriching previous empirical research on CSR. As a first contribution to the CSR literature, it examines how CSR impacts employees' psychological capital during a pandemic. COVID-19 is one of the recent pandemics that offers an opportunity to examine its effects on employee psychological state. Secondly, the results of the study add to the growing body of empirical research that supports affective commitment's significant relationship with CSR and enhances employees' psychological capital during a pandemic in a developing market. |
| first_indexed | 2024-04-09T15:18:22Z |
| format | Article |
| id | doaj.art-80bd1bcf75384eb1a8bc28f24574a181 |
| institution | Directory Open Access Journal |
| issn | 2405-8440 |
| language | English |
| last_indexed | 2024-04-09T15:18:22Z |
| publishDate | 2023-04-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj.art-80bd1bcf75384eb1a8bc28f24574a1812023-04-29T14:53:36ZengElsevierHeliyon2405-84402023-04-0194e15004Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitmentMuhammad Farhan Jalil0Bilal Tariq1Muhammad Asif Zaheer2Zeeshan Ahmed3School of Business and Management, University of Technology Sarawak, Malaysia; Corresponding author.Department of Management Sciences, COMSATS University Islamabad, Vehari Campus, PakistanInstitute of Management Sciences, Pir Mehar Ali Shah – Arid Agriculture University Rawalpindi, PakistanLahore Business School, University of Lahore Gujrat Campus, Gujrat, Punjab 50700, PakistanThe influence of corporate social responsibility (CSR) on employees' positive psychological capital in stressful situations remains unexplored in the literature for small and medium enterprises (SMEs). This study aims to examine how CSR could assist employees in developing psychological capital during the COVID-19 pandemic. In order to understand the aforesaid relationship, an attempt is made to study the mediation effect of affective commitment. Structural equation modelling (AMOS 21.0) was used for data analysis and hypothesis testing on a sample of 545 employees from 356 Malaysian SMEs. The results of this study showed that SMEs' CSR policies helped to improve the positive psychological capital of their employees during the COVID-19 pandemic. Also, affective commitment complementary mediates the relationship between CSR and psychological capital. During the COVID-19 pandemic, SMEs should come up with a consistent way to implement CSR policies and procedures to improve employees' psychological capital and increase their affective commitment toward the enterprise. There are two main contributions to the literature from this study, in addition to enriching previous empirical research on CSR. As a first contribution to the CSR literature, it examines how CSR impacts employees' psychological capital during a pandemic. COVID-19 is one of the recent pandemics that offers an opportunity to examine its effects on employee psychological state. Secondly, the results of the study add to the growing body of empirical research that supports affective commitment's significant relationship with CSR and enhances employees' psychological capital during a pandemic in a developing market.http://www.sciencedirect.com/science/article/pii/S2405844023022119Corporate social responsibilityPsychological capitalAffective commitmentSmall and medium enterprisesCOVID-19 |
| spellingShingle | Muhammad Farhan Jalil Bilal Tariq Muhammad Asif Zaheer Zeeshan Ahmed Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment Heliyon Corporate social responsibility Psychological capital Affective commitment Small and medium enterprises COVID-19 |
| title | Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment |
| title_full | Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment |
| title_fullStr | Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment |
| title_full_unstemmed | Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment |
| title_short | Responses to COVID-19, small and medium enterprises’ corporate social responsibility and psychological capital of employees: From the mediating perspective of affective commitment |
| title_sort | responses to covid 19 small and medium enterprises corporate social responsibility and psychological capital of employees from the mediating perspective of affective commitment |
| topic | Corporate social responsibility Psychological capital Affective commitment Small and medium enterprises COVID-19 |
| url | http://www.sciencedirect.com/science/article/pii/S2405844023022119 |
| work_keys_str_mv | AT muhammadfarhanjalil responsestocovid19smallandmediumenterprisescorporatesocialresponsibilityandpsychologicalcapitalofemployeesfromthemediatingperspectiveofaffectivecommitment AT bilaltariq responsestocovid19smallandmediumenterprisescorporatesocialresponsibilityandpsychologicalcapitalofemployeesfromthemediatingperspectiveofaffectivecommitment AT muhammadasifzaheer responsestocovid19smallandmediumenterprisescorporatesocialresponsibilityandpsychologicalcapitalofemployeesfromthemediatingperspectiveofaffectivecommitment AT zeeshanahmed responsestocovid19smallandmediumenterprisescorporatesocialresponsibilityandpsychologicalcapitalofemployeesfromthemediatingperspectiveofaffectivecommitment |