Understanding skepticism of smartphones in travel behavior research: A qualitative approach

Travel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to part...

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Main Authors: Gunnhild B.A. Svaboe, Arild Blekesaune, Trude Tørset
Format: Article
Language:English
Published: Elsevier 2023-11-01
Series:Transportation Research Interdisciplinary Perspectives
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2590198223001823
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author Gunnhild B.A. Svaboe
Arild Blekesaune
Trude Tørset
author_facet Gunnhild B.A. Svaboe
Arild Blekesaune
Trude Tørset
author_sort Gunnhild B.A. Svaboe
collection DOAJ
description Travel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to participate. This article is based on an analysis of transcriptions and notes from two qualitative studies, using risk, diffusion, and privacy theories. We have identified six themes in the data material and have developed a typology of reactions to smartphone apps. Perceived risk and digital technology interest may explain reactions to the use of smartphone tracking technology in travel behavior research. In the future, this typology can be used to improve our understanding of non-response in smartphone travel surveys and mitigate these.
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spelling doaj.art-80e0baf2e3c74b4e99d971f27a59a2cb2023-12-15T07:25:38ZengElsevierTransportation Research Interdisciplinary Perspectives2590-19822023-11-0122100935Understanding skepticism of smartphones in travel behavior research: A qualitative approachGunnhild B.A. Svaboe0Arild Blekesaune1Trude Tørset2Department of Civil and Environmental Engineering, Faculty of Engineering, Norwegian University of Science and Technology (NTNU), Norway; Corresponding author at: Department of Civil and Environmental Engineering, NTNU, 7491 Trondheim, Norway.Department of Sociology and Political Science, Faculty of Social and Educational Sciences, Norwegian University of Science and Technology (NTNU), NorwayDepartment of Civil and Environmental Engineering, Faculty of Engineering, Norwegian University of Science and Technology (NTNU), NorwayTravel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to participate. This article is based on an analysis of transcriptions and notes from two qualitative studies, using risk, diffusion, and privacy theories. We have identified six themes in the data material and have developed a typology of reactions to smartphone apps. Perceived risk and digital technology interest may explain reactions to the use of smartphone tracking technology in travel behavior research. In the future, this typology can be used to improve our understanding of non-response in smartphone travel surveys and mitigate these.http://www.sciencedirect.com/science/article/pii/S2590198223001823Smartphone appTravel survey dataPrivacyRiskTechnology interestTypology
spellingShingle Gunnhild B.A. Svaboe
Arild Blekesaune
Trude Tørset
Understanding skepticism of smartphones in travel behavior research: A qualitative approach
Transportation Research Interdisciplinary Perspectives
Smartphone app
Travel survey data
Privacy
Risk
Technology interest
Typology
title Understanding skepticism of smartphones in travel behavior research: A qualitative approach
title_full Understanding skepticism of smartphones in travel behavior research: A qualitative approach
title_fullStr Understanding skepticism of smartphones in travel behavior research: A qualitative approach
title_full_unstemmed Understanding skepticism of smartphones in travel behavior research: A qualitative approach
title_short Understanding skepticism of smartphones in travel behavior research: A qualitative approach
title_sort understanding skepticism of smartphones in travel behavior research a qualitative approach
topic Smartphone app
Travel survey data
Privacy
Risk
Technology interest
Typology
url http://www.sciencedirect.com/science/article/pii/S2590198223001823
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