Understanding skepticism of smartphones in travel behavior research: A qualitative approach
Travel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to part...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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Elsevier
2023-11-01
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Series: | Transportation Research Interdisciplinary Perspectives |
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Online Access: | http://www.sciencedirect.com/science/article/pii/S2590198223001823 |
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author | Gunnhild B.A. Svaboe Arild Blekesaune Trude Tørset |
author_facet | Gunnhild B.A. Svaboe Arild Blekesaune Trude Tørset |
author_sort | Gunnhild B.A. Svaboe |
collection | DOAJ |
description | Travel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to participate. This article is based on an analysis of transcriptions and notes from two qualitative studies, using risk, diffusion, and privacy theories. We have identified six themes in the data material and have developed a typology of reactions to smartphone apps. Perceived risk and digital technology interest may explain reactions to the use of smartphone tracking technology in travel behavior research. In the future, this typology can be used to improve our understanding of non-response in smartphone travel surveys and mitigate these. |
first_indexed | 2024-03-08T23:11:32Z |
format | Article |
id | doaj.art-80e0baf2e3c74b4e99d971f27a59a2cb |
institution | Directory Open Access Journal |
issn | 2590-1982 |
language | English |
last_indexed | 2024-03-08T23:11:32Z |
publishDate | 2023-11-01 |
publisher | Elsevier |
record_format | Article |
series | Transportation Research Interdisciplinary Perspectives |
spelling | doaj.art-80e0baf2e3c74b4e99d971f27a59a2cb2023-12-15T07:25:38ZengElsevierTransportation Research Interdisciplinary Perspectives2590-19822023-11-0122100935Understanding skepticism of smartphones in travel behavior research: A qualitative approachGunnhild B.A. Svaboe0Arild Blekesaune1Trude Tørset2Department of Civil and Environmental Engineering, Faculty of Engineering, Norwegian University of Science and Technology (NTNU), Norway; Corresponding author at: Department of Civil and Environmental Engineering, NTNU, 7491 Trondheim, Norway.Department of Sociology and Political Science, Faculty of Social and Educational Sciences, Norwegian University of Science and Technology (NTNU), NorwayDepartment of Civil and Environmental Engineering, Faculty of Engineering, Norwegian University of Science and Technology (NTNU), NorwayTravel behavior research is increasingly reliant on data collected from smartphones. However, recruitment is challenging in app-based travel surveys, which can cause data quality issues, such as non-response bias and erroneous trip rates. We aim to explain why it is challenging to get people to participate. This article is based on an analysis of transcriptions and notes from two qualitative studies, using risk, diffusion, and privacy theories. We have identified six themes in the data material and have developed a typology of reactions to smartphone apps. Perceived risk and digital technology interest may explain reactions to the use of smartphone tracking technology in travel behavior research. In the future, this typology can be used to improve our understanding of non-response in smartphone travel surveys and mitigate these.http://www.sciencedirect.com/science/article/pii/S2590198223001823Smartphone appTravel survey dataPrivacyRiskTechnology interestTypology |
spellingShingle | Gunnhild B.A. Svaboe Arild Blekesaune Trude Tørset Understanding skepticism of smartphones in travel behavior research: A qualitative approach Transportation Research Interdisciplinary Perspectives Smartphone app Travel survey data Privacy Risk Technology interest Typology |
title | Understanding skepticism of smartphones in travel behavior research: A qualitative approach |
title_full | Understanding skepticism of smartphones in travel behavior research: A qualitative approach |
title_fullStr | Understanding skepticism of smartphones in travel behavior research: A qualitative approach |
title_full_unstemmed | Understanding skepticism of smartphones in travel behavior research: A qualitative approach |
title_short | Understanding skepticism of smartphones in travel behavior research: A qualitative approach |
title_sort | understanding skepticism of smartphones in travel behavior research a qualitative approach |
topic | Smartphone app Travel survey data Privacy Risk Technology interest Typology |
url | http://www.sciencedirect.com/science/article/pii/S2590198223001823 |
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