Anomaly detection in business processes using process mining and fuzzy association rule learning

Abstract Much corporate organization nowadays implement enterprise resource planning (ERP) to manage their business processes. Because the processes run continuously, ERP produces a massive log of processes. Manual observation will have difficulty monitoring the enormous log, especially detecting an...

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Main Authors: Riyanarto Sarno, Fernandes Sinaga, Kelly Rossa Sungkono
Format: Article
Language:English
Published: SpringerOpen 2020-01-01
Series:Journal of Big Data
Subjects:
Online Access:https://doi.org/10.1186/s40537-019-0277-1
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author Riyanarto Sarno
Fernandes Sinaga
Kelly Rossa Sungkono
author_facet Riyanarto Sarno
Fernandes Sinaga
Kelly Rossa Sungkono
author_sort Riyanarto Sarno
collection DOAJ
description Abstract Much corporate organization nowadays implement enterprise resource planning (ERP) to manage their business processes. Because the processes run continuously, ERP produces a massive log of processes. Manual observation will have difficulty monitoring the enormous log, especially detecting anomalies. It needs the method that can detect anomalies in the large log. This paper proposes the integration of process mining, fuzzy multi-attribute decision making and fuzzy association rule learning to detect anomalies. Process mining analyses the conformance between recorded event logs and standard operating procedures. The fuzzy multi-attribute decision making is applied to determine the anomaly rates. Finally, the fuzzy association rule learning develops association rules that will be employed to detect anomalies. The results of our experiment showed that the accuracy of the association rule learning method was 0.975 with a minimum confidence level of 0.9 and that the accuracy of the fuzzy association rule learning method was 0.925 with a minimum confidence level of 0.3. Therefore, the fuzzy association rule learning method can detect fraud at low confidence levels.
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spelling doaj.art-80f2a0b075bd44a7b328a950b8d80ab12022-12-21T19:39:38ZengSpringerOpenJournal of Big Data2196-11152020-01-017111910.1186/s40537-019-0277-1Anomaly detection in business processes using process mining and fuzzy association rule learningRiyanarto Sarno0Fernandes Sinaga1Kelly Rossa Sungkono2Department of Informatics, Institut Teknologi Sepuluh NopemberDepartment of Informatics, Institut Teknologi Sepuluh NopemberDepartment of Informatics, Institut Teknologi Sepuluh NopemberAbstract Much corporate organization nowadays implement enterprise resource planning (ERP) to manage their business processes. Because the processes run continuously, ERP produces a massive log of processes. Manual observation will have difficulty monitoring the enormous log, especially detecting anomalies. It needs the method that can detect anomalies in the large log. This paper proposes the integration of process mining, fuzzy multi-attribute decision making and fuzzy association rule learning to detect anomalies. Process mining analyses the conformance between recorded event logs and standard operating procedures. The fuzzy multi-attribute decision making is applied to determine the anomaly rates. Finally, the fuzzy association rule learning develops association rules that will be employed to detect anomalies. The results of our experiment showed that the accuracy of the association rule learning method was 0.975 with a minimum confidence level of 0.9 and that the accuracy of the fuzzy association rule learning method was 0.925 with a minimum confidence level of 0.3. Therefore, the fuzzy association rule learning method can detect fraud at low confidence levels.https://doi.org/10.1186/s40537-019-0277-1Process miningAnomaly detectionFuzzy association rule learning
spellingShingle Riyanarto Sarno
Fernandes Sinaga
Kelly Rossa Sungkono
Anomaly detection in business processes using process mining and fuzzy association rule learning
Journal of Big Data
Process mining
Anomaly detection
Fuzzy association rule learning
title Anomaly detection in business processes using process mining and fuzzy association rule learning
title_full Anomaly detection in business processes using process mining and fuzzy association rule learning
title_fullStr Anomaly detection in business processes using process mining and fuzzy association rule learning
title_full_unstemmed Anomaly detection in business processes using process mining and fuzzy association rule learning
title_short Anomaly detection in business processes using process mining and fuzzy association rule learning
title_sort anomaly detection in business processes using process mining and fuzzy association rule learning
topic Process mining
Anomaly detection
Fuzzy association rule learning
url https://doi.org/10.1186/s40537-019-0277-1
work_keys_str_mv AT riyanartosarno anomalydetectioninbusinessprocessesusingprocessminingandfuzzyassociationrulelearning
AT fernandessinaga anomalydetectioninbusinessprocessesusingprocessminingandfuzzyassociationrulelearning
AT kellyrossasungkono anomalydetectioninbusinessprocessesusingprocessminingandfuzzyassociationrulelearning