Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
Excellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to...
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Format: | Article |
Language: | English |
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UPT Perpustakaan Universitas Sebelas Maret Surakarta
2023-06-01
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Series: | Jurnal Pustaka Ilmiah |
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Online Access: | https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029 |
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author | Idzhari Rahman Linda Wahyuni Rita Novita Sari |
author_facet | Idzhari Rahman Linda Wahyuni Rita Novita Sari |
author_sort | Idzhari Rahman |
collection | DOAJ |
description | Excellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to bring information sources closer to users. This study used a qualitative research method, namely field research. With the development of a library that has an information technology base, both from a library management information system and a digital library, it will provide convenience to users and convenience for librarians. Technology is able to solve the problems librarians face in their daily work. New ideas that librarians have to improve excellent service at the Potensi Utama University Library must continue to be developed. This study concludes that excellent service at the Potensi Utama University Library Medan is able to bring users closer to librarians in finding sources of information. |
first_indexed | 2024-03-13T01:32:08Z |
format | Article |
id | doaj.art-80f9523570304a529dcb8689491c3bf9 |
institution | Directory Open Access Journal |
issn | 2477-2070 2685-8363 |
language | English |
last_indexed | 2024-03-13T01:32:08Z |
publishDate | 2023-06-01 |
publisher | UPT Perpustakaan Universitas Sebelas Maret Surakarta |
record_format | Article |
series | Jurnal Pustaka Ilmiah |
spelling | doaj.art-80f9523570304a529dcb8689491c3bf92023-07-04T07:19:44ZengUPT Perpustakaan Universitas Sebelas Maret SurakartaJurnal Pustaka Ilmiah2477-20702685-83632023-06-0191444810.20961/jpi.v9i1.6502938483Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama MedanIdzhari Rahman0Linda Wahyuni1Rita Novita Sari2Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanProgram Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanProgram Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanExcellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to bring information sources closer to users. This study used a qualitative research method, namely field research. With the development of a library that has an information technology base, both from a library management information system and a digital library, it will provide convenience to users and convenience for librarians. Technology is able to solve the problems librarians face in their daily work. New ideas that librarians have to improve excellent service at the Potensi Utama University Library must continue to be developed. This study concludes that excellent service at the Potensi Utama University Library Medan is able to bring users closer to librarians in finding sources of information.https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029library servicestrategytqm |
spellingShingle | Idzhari Rahman Linda Wahyuni Rita Novita Sari Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan Jurnal Pustaka Ilmiah library service strategy tqm |
title | Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan |
title_full | Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan |
title_fullStr | Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan |
title_full_unstemmed | Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan |
title_short | Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan |
title_sort | strategi perpustakaan dalam mewujudkan layanan prima bagi pemustaka di perpustakaan universitas potensi utama medan |
topic | library service strategy tqm |
url | https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029 |
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