Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan

Excellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to...

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Main Authors: Idzhari Rahman, Linda Wahyuni, Rita Novita Sari
Format: Article
Language:English
Published: UPT Perpustakaan Universitas Sebelas Maret Surakarta 2023-06-01
Series:Jurnal Pustaka Ilmiah
Subjects:
Online Access:https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029
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author Idzhari Rahman
Linda Wahyuni
Rita Novita Sari
author_facet Idzhari Rahman
Linda Wahyuni
Rita Novita Sari
author_sort Idzhari Rahman
collection DOAJ
description Excellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to bring information sources closer to users. This study used a qualitative research method, namely field research. With the development of a library that has an information technology base, both from a library management information system and a digital library, it will provide convenience to users and convenience for librarians. Technology is able to solve the problems librarians face in their daily work. New ideas that librarians have to improve excellent service at the Potensi Utama University Library must continue to be developed. This study concludes that excellent service at the Potensi Utama University Library Medan is able to bring users closer to librarians in finding sources of information.
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spelling doaj.art-80f9523570304a529dcb8689491c3bf92023-07-04T07:19:44ZengUPT Perpustakaan Universitas Sebelas Maret SurakartaJurnal Pustaka Ilmiah2477-20702685-83632023-06-0191444810.20961/jpi.v9i1.6502938483Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama MedanIdzhari Rahman0Linda Wahyuni1Rita Novita Sari2Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanProgram Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanProgram Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Potensi Utama, MedanExcellent service through information service sources in the library is the main focus of activities in the library. Activities in the library are a benchmark for the success or decline of excellent service in the library. Library policy in developing services is one of the library's efforts to bring information sources closer to users. This study used a qualitative research method, namely field research. With the development of a library that has an information technology base, both from a library management information system and a digital library, it will provide convenience to users and convenience for librarians. Technology is able to solve the problems librarians face in their daily work. New ideas that librarians have to improve excellent service at the Potensi Utama University Library must continue to be developed. This study concludes that excellent service at the Potensi Utama University Library Medan is able to bring users closer to librarians in finding sources of information.https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029library servicestrategytqm
spellingShingle Idzhari Rahman
Linda Wahyuni
Rita Novita Sari
Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
Jurnal Pustaka Ilmiah
library service
strategy
tqm
title Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
title_full Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
title_fullStr Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
title_full_unstemmed Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
title_short Strategi Perpustakaan dalam Mewujudkan Layanan Prima bagi Pemustaka di Perpustakaan Universitas Potensi Utama Medan
title_sort strategi perpustakaan dalam mewujudkan layanan prima bagi pemustaka di perpustakaan universitas potensi utama medan
topic library service
strategy
tqm
url https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/65029
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AT lindawahyuni strategiperpustakaandalammewujudkanlayananprimabagipemustakadiperpustakaanuniversitaspotensiutamamedan
AT ritanovitasari strategiperpustakaandalammewujudkanlayananprimabagipemustakadiperpustakaanuniversitaspotensiutamamedan