Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies

<b>Background:</b> Therapy with oral anticoagulation (OAC) can be challenging, especially in high risk groups such as chronic patients. Gaps in patient knowledge about OAC are linked to reduced effectiveness and safety of treatment. The objectives of this study were i) to assess OAC know...

Full description

Bibliographic Details
Main Authors: Corina Metaxas, Valerie Albert, Susanne Habegger, Markus Messerli, Kurt E. Hersberger, Isabelle Arnet
Format: Article
Language:English
Published: MDPI AG 2020-03-01
Series:Pharmacy
Subjects:
Online Access:https://www.mdpi.com/2226-4787/8/2/54
_version_ 1797626477592707072
author Corina Metaxas
Valerie Albert
Susanne Habegger
Markus Messerli
Kurt E. Hersberger
Isabelle Arnet
author_facet Corina Metaxas
Valerie Albert
Susanne Habegger
Markus Messerli
Kurt E. Hersberger
Isabelle Arnet
author_sort Corina Metaxas
collection DOAJ
description <b>Background:</b> Therapy with oral anticoagulation (OAC) can be challenging, especially in high risk groups such as chronic patients. Gaps in patient knowledge about OAC are linked to reduced effectiveness and safety of treatment. The objectives of this study were i) to assess OAC knowledge gathered during an intermediate medication review (MR) in patients taking vitamin K antagonists (VKA) or non-vitamin K antagonist oral anticoagulants (NOAC); ii) to assess OAC knowledge two weeks after the MR, and iii) to evaluate patient satisfaction with the MR service in community pharmacies. <b>Methods:</b> Chronic OAC patients were invited for a regular MR service in Swiss community pharmacies, the so-called “Polymedication-Check” (PMC). OAC knowledge was assessed with seven newly generated items asked face-to-face during a PMC and by telephone two weeks later. Knowledge gaps, pharmacists’ spontaneous interventions, and patient satisfaction were documented by observing pharmacy students. Treatment groups were compared. <b>Results:</b> Of all patients (n = 81), the number of patients with one or more knowledge gaps decreased from 66% to 31.3% after PMC (<i>p</i> < 0.001). NOAC patients (n = 31) had more knowledge gaps than VKA patients (n = 50; <i>p</i> < 0.05). Most patients (98.6%) were satisfied with the counselling provided by the pharmacists. <b>Conclusion:</b> The majority of chronic OAC patients shows knowledge gaps. Although spontaneous, the provision of tailored education during a PMC increased patient OAC knowledge.
first_indexed 2024-03-11T10:10:58Z
format Article
id doaj.art-8103841fec7c48f69483b36218d28eae
institution Directory Open Access Journal
issn 2226-4787
language English
last_indexed 2024-03-11T10:10:58Z
publishDate 2020-03-01
publisher MDPI AG
record_format Article
series Pharmacy
spelling doaj.art-8103841fec7c48f69483b36218d28eae2023-11-16T14:33:04ZengMDPI AGPharmacy2226-47872020-03-01825410.3390/pharmacy8020054Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community PharmaciesCorina Metaxas0Valerie Albert1Susanne Habegger2Markus Messerli3Kurt E. Hersberger4Isabelle Arnet5Department of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, SwitzerlandDepartment of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, SwitzerlandDepartment of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, SwitzerlandDepartment of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, SwitzerlandDepartment of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, SwitzerlandDepartment of Pharmaceutical Sciences, Pharmaceutical Care Research Group, University of Basel, Petersplatz 14, Postfach 2148, 4001 Basel, Switzerland<b>Background:</b> Therapy with oral anticoagulation (OAC) can be challenging, especially in high risk groups such as chronic patients. Gaps in patient knowledge about OAC are linked to reduced effectiveness and safety of treatment. The objectives of this study were i) to assess OAC knowledge gathered during an intermediate medication review (MR) in patients taking vitamin K antagonists (VKA) or non-vitamin K antagonist oral anticoagulants (NOAC); ii) to assess OAC knowledge two weeks after the MR, and iii) to evaluate patient satisfaction with the MR service in community pharmacies. <b>Methods:</b> Chronic OAC patients were invited for a regular MR service in Swiss community pharmacies, the so-called “Polymedication-Check” (PMC). OAC knowledge was assessed with seven newly generated items asked face-to-face during a PMC and by telephone two weeks later. Knowledge gaps, pharmacists’ spontaneous interventions, and patient satisfaction were documented by observing pharmacy students. Treatment groups were compared. <b>Results:</b> Of all patients (n = 81), the number of patients with one or more knowledge gaps decreased from 66% to 31.3% after PMC (<i>p</i> < 0.001). NOAC patients (n = 31) had more knowledge gaps than VKA patients (n = 50; <i>p</i> < 0.05). Most patients (98.6%) were satisfied with the counselling provided by the pharmacists. <b>Conclusion:</b> The majority of chronic OAC patients shows knowledge gaps. Although spontaneous, the provision of tailored education during a PMC increased patient OAC knowledge.https://www.mdpi.com/2226-4787/8/2/54oral anticoagulationpatient medication knowledgemedication review
spellingShingle Corina Metaxas
Valerie Albert
Susanne Habegger
Markus Messerli
Kurt E. Hersberger
Isabelle Arnet
Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
Pharmacy
oral anticoagulation
patient medication knowledge
medication review
title Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
title_full Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
title_fullStr Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
title_full_unstemmed Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
title_short Patient Knowledge about Oral Anticoagulation Therapy Assessed during an Intermediate Medication Review in Swiss Community Pharmacies
title_sort patient knowledge about oral anticoagulation therapy assessed during an intermediate medication review in swiss community pharmacies
topic oral anticoagulation
patient medication knowledge
medication review
url https://www.mdpi.com/2226-4787/8/2/54
work_keys_str_mv AT corinametaxas patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies
AT valeriealbert patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies
AT susannehabegger patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies
AT markusmesserli patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies
AT kurtehersberger patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies
AT isabellearnet patientknowledgeaboutoralanticoagulationtherapyassessedduringanintermediatemedicationreviewinswisscommunitypharmacies