Tourism Enterprises as Buyers of Knowledge-Intensive Business Services

This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS). The reasons why tourism businesses purchase outsourced services are also discussed. An Internet surv...

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Main Authors: Krzysztof Borodako, Jadwiga Berbeka, Michał Rudnicki
Format: Article
Language:English
Published: SAGE Publishing 2015-01-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/2158244015569669
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author Krzysztof Borodako
Jadwiga Berbeka
Michał Rudnicki
author_facet Krzysztof Borodako
Jadwiga Berbeka
Michał Rudnicki
author_sort Krzysztof Borodako
collection DOAJ
description This article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS). The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, and the types and number of services they use. The largest numbers of KIBS used by the Polish tourism sector are from the accounting, IT, and advertising sectors, whereas the smallest relate to research and experimental development in the social sciences and humanities. This article fills a gap in the knowledge about usage of KIBS services by the tourism sector at the national level.
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spelling doaj.art-8195c51d49e649f39c83aff4a1208c382022-12-21T19:54:28ZengSAGE PublishingSAGE Open2158-24402015-01-01510.1177/215824401556966910.1177_2158244015569669Tourism Enterprises as Buyers of Knowledge-Intensive Business ServicesKrzysztof Borodako0Jadwiga Berbeka1Michał Rudnicki2CracowUniversity of Economics, PolandCracowUniversity of Economics, PolandCracowUniversity of Economics, PolandThis article is an attempt to assess the business relations between the tourism sector and suppliers of various types of business services. It focuses on knowledge-intensive business services (KIBS). The reasons why tourism businesses purchase outsourced services are also discussed. An Internet survey was conducted and the results were used to calculate and discuss a number of indices. Cross-tabulation statistics are used to assess the interrelation between types of tourist firms, their localization and size, and the types and number of services they use. The largest numbers of KIBS used by the Polish tourism sector are from the accounting, IT, and advertising sectors, whereas the smallest relate to research and experimental development in the social sciences and humanities. This article fills a gap in the knowledge about usage of KIBS services by the tourism sector at the national level.https://doi.org/10.1177/2158244015569669
spellingShingle Krzysztof Borodako
Jadwiga Berbeka
Michał Rudnicki
Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
SAGE Open
title Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
title_full Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
title_fullStr Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
title_full_unstemmed Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
title_short Tourism Enterprises as Buyers of Knowledge-Intensive Business Services
title_sort tourism enterprises as buyers of knowledge intensive business services
url https://doi.org/10.1177/2158244015569669
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AT jadwigaberbeka tourismenterprisesasbuyersofknowledgeintensivebusinessservices
AT michałrudnicki tourismenterprisesasbuyersofknowledgeintensivebusinessservices