Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector

AbstractThe tourism sector has enormous potential to positively impact the socio-economic dimension of Uzbekistan. The nation is ready to take advantage of globalization as a central theme and in this process, human resources will play a crucial role. In this research, the authors have delved into t...

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Main Authors: Karan Khurana, Zamira Ataniyazova
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Arts & Humanities
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311983.2024.2311002
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author Karan Khurana
Zamira Ataniyazova
author_facet Karan Khurana
Zamira Ataniyazova
author_sort Karan Khurana
collection DOAJ
description AbstractThe tourism sector has enormous potential to positively impact the socio-economic dimension of Uzbekistan. The nation is ready to take advantage of globalization as a central theme and in this process, human resources will play a crucial role. In this research, the authors have delved into the status and problems of human resources and provided a managerial pathway to success. This research study includes both primary and secondary methods of research. We analyzed various reports on human resources from developmental and international organizations to understand the existing structures and gaps in Uzbekistan. This work formed the theoretical background for mixed-method research (MMR). For the qualitative approach, in-depth interviews were conducted with stakeholders to obtain a real picture of the tourism sphere. To support the findings from the interviews and to provide a quantitative analysis a total of 55 companies were surveyed through online questionnaires. The data has been analyzed and presented in the form of pie charts answering the research questions. The statistical findings of this research are unique in nature as such research has never been performed in Uzbekistan. The authors found that human resources management is missing amongst the stakeholders and has led to low profitability in the sector. The results are presented in line with the stakeholder collaboration theory which makes this practice-based research. As the world now reopens to trade and travel, it will be vital to direct the efforts in a structured way to harness the potential of this sector for socio-economic progress.
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spelling doaj.art-81a30c63333a4e05ae6713a57b2b43052024-02-21T05:53:09ZengTaylor & Francis GroupCogent Arts & Humanities2331-19832024-12-0111110.1080/23311983.2024.2311002Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sectorKaran Khurana0Zamira Ataniyazova1George Herbert Walker School of Business and Technology, Webster University, Tashkent, UzbekistanSOBE, Wesminster International University, Tashkent, UzbekistanAbstractThe tourism sector has enormous potential to positively impact the socio-economic dimension of Uzbekistan. The nation is ready to take advantage of globalization as a central theme and in this process, human resources will play a crucial role. In this research, the authors have delved into the status and problems of human resources and provided a managerial pathway to success. This research study includes both primary and secondary methods of research. We analyzed various reports on human resources from developmental and international organizations to understand the existing structures and gaps in Uzbekistan. This work formed the theoretical background for mixed-method research (MMR). For the qualitative approach, in-depth interviews were conducted with stakeholders to obtain a real picture of the tourism sphere. To support the findings from the interviews and to provide a quantitative analysis a total of 55 companies were surveyed through online questionnaires. The data has been analyzed and presented in the form of pie charts answering the research questions. The statistical findings of this research are unique in nature as such research has never been performed in Uzbekistan. The authors found that human resources management is missing amongst the stakeholders and has led to low profitability in the sector. The results are presented in line with the stakeholder collaboration theory which makes this practice-based research. As the world now reopens to trade and travel, it will be vital to direct the efforts in a structured way to harness the potential of this sector for socio-economic progress.https://www.tandfonline.com/doi/10.1080/23311983.2024.2311002Emerging economieshuman resource managementtourism sectordigitizationsocio-economic developmenthuman resource analytics
spellingShingle Karan Khurana
Zamira Ataniyazova
Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
Cogent Arts & Humanities
Emerging economies
human resource management
tourism sector
digitization
socio-economic development
human resource analytics
title Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
title_full Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
title_fullStr Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
title_full_unstemmed Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
title_short Exploring the vital role of human resource management in the progress of Uzbekistan’s tourism sector
title_sort exploring the vital role of human resource management in the progress of uzbekistan s tourism sector
topic Emerging economies
human resource management
tourism sector
digitization
socio-economic development
human resource analytics
url https://www.tandfonline.com/doi/10.1080/23311983.2024.2311002
work_keys_str_mv AT karankhurana exploringthevitalroleofhumanresourcemanagementintheprogressofuzbekistanstourismsector
AT zamiraataniyazova exploringthevitalroleofhumanresourcemanagementintheprogressofuzbekistanstourismsector