Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era
IntroductionIn the post-pandemic era, many habits in different areas of our lives have changed. The exponential growth in the use of technology to perform work activities is one of them. At the same time, there has been a marked increase in burnout syndrome. Is this a coincidence? Could they be two...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2023-01-01
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| Series: | Frontiers in Public Health |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpubh.2022.1085987/full |
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| author | Fuensanta Medina-Dominguez Maria-Isabel Sanchez-Segura Antonio de Amescua-Seco Germán-Lenin Dugarte-Peña Santiago Villalba Arranz |
| author_facet | Fuensanta Medina-Dominguez Maria-Isabel Sanchez-Segura Antonio de Amescua-Seco Germán-Lenin Dugarte-Peña Santiago Villalba Arranz |
| author_sort | Fuensanta Medina-Dominguez |
| collection | DOAJ |
| description | IntroductionIn the post-pandemic era, many habits in different areas of our lives have changed. The exponential growth in the use of technology to perform work activities is one of them. At the same time, there has been a marked increase in burnout syndrome. Is this a coincidence? Could they be two interconnected developments? What if they were? Can we use technology to mitigate this syndrome? This article presents the agile Delphi methodology (MAD), an evolved version of the Delphi method, adapted to the needs of modern-day society.MethodsTo drive Occupational Health and Safety (OHS) experts to reach a consensus on what technological and non-technological factors could be causing the burnout syndrome experienced by workers in the post-pandemic era, MAD has been used in a specific case study. This study formally presents MAD and describes the stages enacted to run Delphi experiments agilely.ResultsMAD is more efficient than the traditional Delphi methodology, reducing the time taken to reach a consensus and increasing the quality of the resulting products.DiscussionOHS experts identified factors that affect and cause an increase in burnout syndrome as well as mechanisms to mitigate their effects. The next step is to evaluate whether, as the experts predict, burnout syndrome decreases with the mechanisms identified in this case study. |
| first_indexed | 2024-04-10T21:20:46Z |
| format | Article |
| id | doaj.art-81e9ee16a83343da9495ddd3f3616a01 |
| institution | Directory Open Access Journal |
| issn | 2296-2565 |
| language | English |
| last_indexed | 2024-04-10T21:20:46Z |
| publishDate | 2023-01-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Public Health |
| spelling | doaj.art-81e9ee16a83343da9495ddd3f3616a012023-01-20T05:52:49ZengFrontiers Media S.A.Frontiers in Public Health2296-25652023-01-011010.3389/fpubh.2022.10859871085987Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic eraFuensanta Medina-Dominguez0Maria-Isabel Sanchez-Segura1Antonio de Amescua-Seco2Germán-Lenin Dugarte-Peña3Santiago Villalba Arranz4Computer Science and Engineering Department, Universidad Carlos III de Madrid, Leganés, Madrid, SpainComputer Science and Engineering Department, Universidad Carlos III de Madrid, Leganés, Madrid, SpainComputer Science and Engineering Department, Universidad Carlos III de Madrid, Leganés, Madrid, SpainUniversidad Francisco de Vitoria, Madrid, SpainUnidad Técnica de Diseño, Innovación y Desarrollo, Instituto Regional de Seguridad y Salud en el Trabajo de la Comunidad de Madrid, Madrid, SpainIntroductionIn the post-pandemic era, many habits in different areas of our lives have changed. The exponential growth in the use of technology to perform work activities is one of them. At the same time, there has been a marked increase in burnout syndrome. Is this a coincidence? Could they be two interconnected developments? What if they were? Can we use technology to mitigate this syndrome? This article presents the agile Delphi methodology (MAD), an evolved version of the Delphi method, adapted to the needs of modern-day society.MethodsTo drive Occupational Health and Safety (OHS) experts to reach a consensus on what technological and non-technological factors could be causing the burnout syndrome experienced by workers in the post-pandemic era, MAD has been used in a specific case study. This study formally presents MAD and describes the stages enacted to run Delphi experiments agilely.ResultsMAD is more efficient than the traditional Delphi methodology, reducing the time taken to reach a consensus and increasing the quality of the resulting products.DiscussionOHS experts identified factors that affect and cause an increase in burnout syndrome as well as mechanisms to mitigate their effects. The next step is to evaluate whether, as the experts predict, burnout syndrome decreases with the mechanisms identified in this case study.https://www.frontiersin.org/articles/10.3389/fpubh.2022.1085987/fullburnout syndromeOccupational Health and SafetyDelphi methodhuman and organizational factorsSafety |
| spellingShingle | Fuensanta Medina-Dominguez Maria-Isabel Sanchez-Segura Antonio de Amescua-Seco Germán-Lenin Dugarte-Peña Santiago Villalba Arranz Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era Frontiers in Public Health burnout syndrome Occupational Health and Safety Delphi method human and organizational factors Safety |
| title | Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era |
| title_full | Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era |
| title_fullStr | Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era |
| title_full_unstemmed | Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era |
| title_short | Agile Delphi methodology: A case study on how technology impacts burnout syndrome in the post-pandemic era |
| title_sort | agile delphi methodology a case study on how technology impacts burnout syndrome in the post pandemic era |
| topic | burnout syndrome Occupational Health and Safety Delphi method human and organizational factors Safety |
| url | https://www.frontiersin.org/articles/10.3389/fpubh.2022.1085987/full |
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