Service Robots: A Systematic Literature Review

A service robot performs various professional services and domestic/personal services useful for organizations and humans in many application domains. Currently, the service robot industry is growing rapidly along with the technological advances of the Fourth Industrial Revolution. In light of the g...

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Main Author: In Lee
Format: Article
Language:English
Published: MDPI AG 2021-10-01
Series:Electronics
Subjects:
Online Access:https://www.mdpi.com/2079-9292/10/21/2658
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author In Lee
author_facet In Lee
author_sort In Lee
collection DOAJ
description A service robot performs various professional services and domestic/personal services useful for organizations and humans in many application domains. Currently, the service robot industry is growing rapidly along with the technological advances of the Fourth Industrial Revolution. In light of the great interest and potential of service robots, this study conducts a systematic review of the past and current research in service robots. This study examines the development activities for service robots across applications and industries and categorizes the service robots into four types. The categorization provides us with insights into the unique research activities and practices in each category of service robots. Then, this study analyzes the technological foundation that applies to all four categories of service robots. Finally, this study discusses opportunities and challenges that are understudied but potentially important for the future research of service robots.
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spelling doaj.art-82153446d39841ea862c997ec805e0332023-11-22T20:38:56ZengMDPI AGElectronics2079-92922021-10-011021265810.3390/electronics10212658Service Robots: A Systematic Literature ReviewIn Lee0School of Computer Sciences, College of Business and Technology, Western Illinois University, Macomb, IL 61455, USAA service robot performs various professional services and domestic/personal services useful for organizations and humans in many application domains. Currently, the service robot industry is growing rapidly along with the technological advances of the Fourth Industrial Revolution. In light of the great interest and potential of service robots, this study conducts a systematic review of the past and current research in service robots. This study examines the development activities for service robots across applications and industries and categorizes the service robots into four types. The categorization provides us with insights into the unique research activities and practices in each category of service robots. Then, this study analyzes the technological foundation that applies to all four categories of service robots. Finally, this study discusses opportunities and challenges that are understudied but potentially important for the future research of service robots.https://www.mdpi.com/2079-9292/10/21/2658robotsservice robotshuman-robot interactionframeworksocial robotsprofessional robots
spellingShingle In Lee
Service Robots: A Systematic Literature Review
Electronics
robots
service robots
human-robot interaction
framework
social robots
professional robots
title Service Robots: A Systematic Literature Review
title_full Service Robots: A Systematic Literature Review
title_fullStr Service Robots: A Systematic Literature Review
title_full_unstemmed Service Robots: A Systematic Literature Review
title_short Service Robots: A Systematic Literature Review
title_sort service robots a systematic literature review
topic robots
service robots
human-robot interaction
framework
social robots
professional robots
url https://www.mdpi.com/2079-9292/10/21/2658
work_keys_str_mv AT inlee servicerobotsasystematicliteraturereview