A hybrid model for aspect-based sentiment analysis on customer feedback: research on the mobile commerce sector in Vietnam
Feedback and comments on mobile commerce applications are extremely useful and valuable information sources that reflect the quality of products or services to determine whether data is positive or negative and help businesses monitor brand and product sentiment in customers’ feedback and understand...
Main Authors: | Thanh Trung Ho, Hien Minh Bui, Phung Kim Thai |
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Format: | Article |
Language: | English |
Published: |
Universitas Ahmad Dahlan
2023-07-01
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Series: | IJAIN (International Journal of Advances in Intelligent Informatics) |
Subjects: | |
Online Access: | http://ijain.org/index.php/IJAIN/article/view/976 |
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