Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance

Decisions on environmental enrichment programmes are sometimes based on the assumption that non-natural or artificial looking items negatively affect visitor experiences. In this study, we developed a questionnaire to assess zoo visitor attitudes towards enrichment appearance in an outdoor walk-thro...

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Main Authors: Marina Salas, Daan W. Laméris, Arno Depoortere, Lise Plessers, Jonas Verspeek
Format: Article
Language:English
Published: MDPI AG 2021-06-01
Series:Animals
Subjects:
Online Access:https://www.mdpi.com/2076-2615/11/7/1971
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author Marina Salas
Daan W. Laméris
Arno Depoortere
Lise Plessers
Jonas Verspeek
author_facet Marina Salas
Daan W. Laméris
Arno Depoortere
Lise Plessers
Jonas Verspeek
author_sort Marina Salas
collection DOAJ
description Decisions on environmental enrichment programmes are sometimes based on the assumption that non-natural or artificial looking items negatively affect visitor experiences. In this study, we developed a questionnaire to assess zoo visitor attitudes towards enrichment appearance in an outdoor walk-through enclosure for ring-tailed lemurs (<i>Lemur catta</i>). Naturalistic and artificial looking enrichment items were alternately provided in the enclosure. A total of 371 visitors filled out the questionnaire: 174 in the naturalistic and 197 in the artificial conditions. Both researchers and visitors conducted behavioural observations of the lemurs. Our results suggest that the appearance of the items did not have an effect on visitor attitudes and that visitors recognised both naturalistic and artificial items as enriching for the animals. Moreover, the behaviour and visibility of the lemurs had a greater effect on the visitors’ attitudes. We suggest that during the design of enrichment items, less concern should be placed on the appearance of the items and more on their effect on animal behaviour. Ultimately, this would improve both animal welfare in captivity and the visitor experience.
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spelling doaj.art-826b8a5f5e9a4e30940e9d2994bdb54e2023-11-22T02:33:03ZengMDPI AGAnimals2076-26152021-06-01117197110.3390/ani11071971Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment AppearanceMarina Salas0Daan W. Laméris1Arno Depoortere2Lise Plessers3Jonas Verspeek4Antwerp Zoo Centre for Research and Conservation (CRC), Royal Zoological Society of Antwerp (KMDA), 2018 Antwerp, BelgiumAntwerp Zoo Centre for Research and Conservation (CRC), Royal Zoological Society of Antwerp (KMDA), 2018 Antwerp, BelgiumFaculty of Psychology and Educational Sciences, KU Leuven, 3000 Leuven, BelgiumFaculty of Psychology and Educational Sciences, KU Leuven, 3000 Leuven, BelgiumAntwerp Zoo Centre for Research and Conservation (CRC), Royal Zoological Society of Antwerp (KMDA), 2018 Antwerp, BelgiumDecisions on environmental enrichment programmes are sometimes based on the assumption that non-natural or artificial looking items negatively affect visitor experiences. In this study, we developed a questionnaire to assess zoo visitor attitudes towards enrichment appearance in an outdoor walk-through enclosure for ring-tailed lemurs (<i>Lemur catta</i>). Naturalistic and artificial looking enrichment items were alternately provided in the enclosure. A total of 371 visitors filled out the questionnaire: 174 in the naturalistic and 197 in the artificial conditions. Both researchers and visitors conducted behavioural observations of the lemurs. Our results suggest that the appearance of the items did not have an effect on visitor attitudes and that visitors recognised both naturalistic and artificial items as enriching for the animals. Moreover, the behaviour and visibility of the lemurs had a greater effect on the visitors’ attitudes. We suggest that during the design of enrichment items, less concern should be placed on the appearance of the items and more on their effect on animal behaviour. Ultimately, this would improve both animal welfare in captivity and the visitor experience.https://www.mdpi.com/2076-2615/11/7/1971animal–visitor interactionsbehaviourcaptivityenrichmentvisitorwelfare
spellingShingle Marina Salas
Daan W. Laméris
Arno Depoortere
Lise Plessers
Jonas Verspeek
Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
Animals
animal–visitor interactions
behaviour
captivity
enrichment
visitor
welfare
title Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
title_full Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
title_fullStr Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
title_full_unstemmed Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
title_short Zoo Visitor Attitudes Are More Influenced by Animal Behaviour than Environmental Enrichment Appearance
title_sort zoo visitor attitudes are more influenced by animal behaviour than environmental enrichment appearance
topic animal–visitor interactions
behaviour
captivity
enrichment
visitor
welfare
url https://www.mdpi.com/2076-2615/11/7/1971
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