Evaluating push-to-web methodology for mixed-mode surveys using address-based samples

Mixed-mode push-to-web surveys are becoming increasingly popular as a means of combining the desirable but conflicting properties of different data collection modes. Specifically, encouraging as many sample members as possible to participate by web minimises costs, while the use of interviewer-admi...

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Main Author: Peter Lynn
Format: Article
Language:English
Published: European Survey Research Association 2020-04-01
Series:Survey Research Methods
Subjects:
Online Access:https://ojs.ub.uni-konstanz.de/srm/article/view/7591
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author Peter Lynn
author_facet Peter Lynn
author_sort Peter Lynn
collection DOAJ
description Mixed-mode push-to-web surveys are becoming increasingly popular as a means of combining the desirable but conflicting properties of different data collection modes. Specifically, encouraging as many sample members as possible to participate by web minimises costs, while the use of interviewer-administered modes to follow-up nonrespondents can result in improved response rates. However, push-to-web methodology is still in its infancy. Push-to-web is particularly challenging when only address lists are available as a sampling frame. The article reports the results of a randomised experiment with different ways of handling a) the invitation to all household members at each address, and b) the introduction of the mixed-mode nature of the survey. Furthermore, the push-to-web methods are compared with a traditional face-to-face approach. The experiments are carried out on a national general population sample. Push-to-web is found to be viable though response rates are slightly lower than with face-to-face. Few differences in outcomes are found between the different ways of handling the complexity of the survey context, leading to clear conclusions regarding preferred methods.
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spelling doaj.art-82b2c54a5a1d484085342fa03667b56f2022-12-22T04:02:32ZengEuropean Survey Research AssociationSurvey Research Methods1864-33612020-04-0114110.18148/srm/2020.v14i1.7591Evaluating push-to-web methodology for mixed-mode surveys using address-based samplesPeter Lynn0University of Essex Mixed-mode push-to-web surveys are becoming increasingly popular as a means of combining the desirable but conflicting properties of different data collection modes. Specifically, encouraging as many sample members as possible to participate by web minimises costs, while the use of interviewer-administered modes to follow-up nonrespondents can result in improved response rates. However, push-to-web methodology is still in its infancy. Push-to-web is particularly challenging when only address lists are available as a sampling frame. The article reports the results of a randomised experiment with different ways of handling a) the invitation to all household members at each address, and b) the introduction of the mixed-mode nature of the survey. Furthermore, the push-to-web methods are compared with a traditional face-to-face approach. The experiments are carried out on a national general population sample. Push-to-web is found to be viable though response rates are slightly lower than with face-to-face. Few differences in outcomes are found between the different ways of handling the complexity of the survey context, leading to clear conclusions regarding preferred methods. https://ojs.ub.uni-konstanz.de/srm/article/view/7591invitation lettersmixed-mode surveysresponse ratessample compositionweb-survey methods
spellingShingle Peter Lynn
Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
Survey Research Methods
invitation letters
mixed-mode surveys
response rates
sample composition
web-survey methods
title Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
title_full Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
title_fullStr Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
title_full_unstemmed Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
title_short Evaluating push-to-web methodology for mixed-mode surveys using address-based samples
title_sort evaluating push to web methodology for mixed mode surveys using address based samples
topic invitation letters
mixed-mode surveys
response rates
sample composition
web-survey methods
url https://ojs.ub.uni-konstanz.de/srm/article/view/7591
work_keys_str_mv AT peterlynn evaluatingpushtowebmethodologyformixedmodesurveysusingaddressbasedsamples