Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management
The delivery process for facilities management (FM) is critical during operational and maintenance stages when it ensures that all facilities are at their best performance in support of organization business operation. Since this stage takes place in a very complex and uncertain environment, an effe...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Universitas Indonesia
2018-12-01
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| Series: | International Journal of Technology |
| Subjects: | |
| Online Access: | http://ijtech.eng.ui.ac.id/article/view/2761 |
| _version_ | 1797968929023328256 |
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| author | Irwan Mohammad Ali Mohd Azian Zaidi Kharizam Ismail Mohamed Imran Mohamed Ariff |
| author_facet | Irwan Mohammad Ali Mohd Azian Zaidi Kharizam Ismail Mohamed Imran Mohamed Ariff |
| author_sort | Irwan Mohammad Ali |
| collection | DOAJ |
| description | The delivery process for facilities management (FM) is critical during operational and maintenance stages when it ensures that all facilities are at their best performance in support of organization business operation. Since this stage takes place in a very complex and uncertain environment, an effective approach must be used to ensure successful FM. Most organization know of the importance of knowledge sharing (KS) to organizational performance; thus, the main purpose of this research is to examine the impact of KS determinants on improving performance of FM. The primary method used in this research was a deductive approach that strategically used a questionnaire survey technique to collect data. A set of questionnaires was developed and distributed to targeted respondents who were directly involved in FM operations. The response rate from these surveys was high at 74%. Data were analyzed using structural equation modelling and SmartPLS 3.0 software. Results showed that working culture, staff attitude, motivation to share and opportunities to share had significant impacts on improving performance of FM operations, while the nature of knowledge to share did not significantly impact FM operational performance. Thus, this research proposed a KS model for improving FM operations. |
| first_indexed | 2024-04-11T02:53:09Z |
| format | Article |
| id | doaj.art-82ba85d2d2634a34b47a79a6478abd8d |
| institution | Directory Open Access Journal |
| issn | 2086-9614 2087-2100 |
| language | English |
| last_indexed | 2024-04-11T02:53:09Z |
| publishDate | 2018-12-01 |
| publisher | Universitas Indonesia |
| record_format | Article |
| series | International Journal of Technology |
| spelling | doaj.art-82ba85d2d2634a34b47a79a6478abd8d2023-01-02T15:48:20ZengUniversitas IndonesiaInternational Journal of Technology2086-96142087-21002018-12-01981533154110.14716/ijtech.v9i8.27612761Impact of Knowledge Sharing Determinants on Improving Performance of Facilities ManagementIrwan Mohammad Ali0Mohd Azian Zaidi1Kharizam Ismail2Mohamed Imran Mohamed Ariff3Department of Building Surveying, Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, Perak Branch, Seri Iskandar Campus, Seri Iskandar, 32610 Perak, MalaysiaDepartment of Building Surveying, Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, Perak Branch, Seri Iskandar Campus, Seri Iskandar, 32610 Perak, MalaysiaDepartment of Quantity Surveying, Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, Perak Branch, Seri Iskandar Campus, Seri Iskandar, 32610 Perak, MalaysiaDepartment of Computer Science, Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, Tapah Road, 35400 Perak, MalaysiaThe delivery process for facilities management (FM) is critical during operational and maintenance stages when it ensures that all facilities are at their best performance in support of organization business operation. Since this stage takes place in a very complex and uncertain environment, an effective approach must be used to ensure successful FM. Most organization know of the importance of knowledge sharing (KS) to organizational performance; thus, the main purpose of this research is to examine the impact of KS determinants on improving performance of FM. The primary method used in this research was a deductive approach that strategically used a questionnaire survey technique to collect data. A set of questionnaires was developed and distributed to targeted respondents who were directly involved in FM operations. The response rate from these surveys was high at 74%. Data were analyzed using structural equation modelling and SmartPLS 3.0 software. Results showed that working culture, staff attitude, motivation to share and opportunities to share had significant impacts on improving performance of FM operations, while the nature of knowledge to share did not significantly impact FM operational performance. Thus, this research proposed a KS model for improving FM operations.http://ijtech.eng.ui.ac.id/article/view/2761DeterminantsFacilities managementImproving performanceKnowledge sharingOperational performance |
| spellingShingle | Irwan Mohammad Ali Mohd Azian Zaidi Kharizam Ismail Mohamed Imran Mohamed Ariff Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management International Journal of Technology Determinants Facilities management Improving performance Knowledge sharing Operational performance |
| title | Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management |
| title_full | Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management |
| title_fullStr | Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management |
| title_full_unstemmed | Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management |
| title_short | Impact of Knowledge Sharing Determinants on Improving Performance of Facilities Management |
| title_sort | impact of knowledge sharing determinants on improving performance of facilities management |
| topic | Determinants Facilities management Improving performance Knowledge sharing Operational performance |
| url | http://ijtech.eng.ui.ac.id/article/view/2761 |
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