Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework

All businesses have many issues, especially small and medium enterprises trying to survive with traditional technology. Therefore, enterprises need to adopt business intelligence by using the management of information technology systems to overcome the issues. This study proposes a conceptual framew...

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Main Authors: Ibrahim Abdusalam Abubaker Alsibhawi, Jamaiah Binti Yahaya, Hazura Binti Mohamed
Format: Article
Language:English
Published: MDPI AG 2023-03-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/7/4121
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author Ibrahim Abdusalam Abubaker Alsibhawi
Jamaiah Binti Yahaya
Hazura Binti Mohamed
author_facet Ibrahim Abdusalam Abubaker Alsibhawi
Jamaiah Binti Yahaya
Hazura Binti Mohamed
author_sort Ibrahim Abdusalam Abubaker Alsibhawi
collection DOAJ
description All businesses have many issues, especially small and medium enterprises trying to survive with traditional technology. Therefore, enterprises need to adopt business intelligence by using the management of information technology systems to overcome the issues. This study proposes a conceptual framework that identifies the potential factors that influence the adoption of business intelligence systems in the SME industry in Libya. Therefore, this study was established based on two main theories: the technology acceptance model (TAM) and the unified theory of adopting and using technology (UTAUT). In line with the previous studies that investigated this type of influence, this study recommended a conceptual framework containing several factors: change management, knowledge sharing, information quality, IT project management, the perceived usefulness of a BIS, and the perceived ease of adoption of a BIS. This study did not consider the environmental factors’ effect on adopting a BIS (business intelligence system); this is due to the different characteristics of each small and medium enterprise in terms of the sector or industry type.
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spelling doaj.art-82e8726451f0440697ca0564e1052aa32023-11-17T16:15:49ZengMDPI AGApplied Sciences2076-34172023-03-01137412110.3390/app13074121Business Intelligence Adoption for Small and Medium Enterprises: Conceptual FrameworkIbrahim Abdusalam Abubaker Alsibhawi0Jamaiah Binti Yahaya1Hazura Binti Mohamed2Research Centre for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor, MalaysiaResearch Centre for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor, MalaysiaResearch Centre for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor, MalaysiaAll businesses have many issues, especially small and medium enterprises trying to survive with traditional technology. Therefore, enterprises need to adopt business intelligence by using the management of information technology systems to overcome the issues. This study proposes a conceptual framework that identifies the potential factors that influence the adoption of business intelligence systems in the SME industry in Libya. Therefore, this study was established based on two main theories: the technology acceptance model (TAM) and the unified theory of adopting and using technology (UTAUT). In line with the previous studies that investigated this type of influence, this study recommended a conceptual framework containing several factors: change management, knowledge sharing, information quality, IT project management, the perceived usefulness of a BIS, and the perceived ease of adoption of a BIS. This study did not consider the environmental factors’ effect on adopting a BIS (business intelligence system); this is due to the different characteristics of each small and medium enterprise in terms of the sector or industry type.https://www.mdpi.com/2076-3417/13/7/4121business intelligencebusiness analyticsinformation technology performance managementframeworkLibya case study
spellingShingle Ibrahim Abdusalam Abubaker Alsibhawi
Jamaiah Binti Yahaya
Hazura Binti Mohamed
Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
Applied Sciences
business intelligence
business analytics
information technology performance management
framework
Libya case study
title Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
title_full Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
title_fullStr Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
title_full_unstemmed Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
title_short Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework
title_sort business intelligence adoption for small and medium enterprises conceptual framework
topic business intelligence
business analytics
information technology performance management
framework
Libya case study
url https://www.mdpi.com/2076-3417/13/7/4121
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AT jamaiahbintiyahaya businessintelligenceadoptionforsmallandmediumenterprisesconceptualframework
AT hazurabintimohamed businessintelligenceadoptionforsmallandmediumenterprisesconceptualframework