A Case Study of Learners’ Engagement in Mobile Learning Applications
Although mobile learning applications play a crucial role in today’s education and can support learning, the low retention rate is a prevalent challenge in mobile learning. Existing studies have found that interpersonal interaction, high expectations, and supportive environment (from an educational...
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Format: | Article |
Language: | English |
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Online Learning Consortium
2021-12-01
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Series: | Online Learning |
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Online Access: | https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2827 |
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author | Chenxi Liu Ana-Paula Correia |
author_facet | Chenxi Liu Ana-Paula Correia |
author_sort | Chenxi Liu |
collection | DOAJ |
description |
Although mobile learning applications play a crucial role in today’s education and can support learning, the low retention rate is a prevalent challenge in mobile learning. Existing studies have found that interpersonal interaction, high expectations, and supportive environment (from an educational perspective) as well as compatibility, interactivity, and usability (from a marketing perspective) can impact learners’ engagement in learning activities and customers’ engagement in mobile applications. However, comprehensive studies investigating learners’ engagement in mobile learning applications from educational and marketing perspectives are rare. To fill the research gap, we analyzed learners’ reviews on five top-ranked lifelong learning applications (Udemy, LinkedIn Learning, Coursera, edX, and Skillshare). Inductive coding was used to identify critical factors impacting learners’ engagement in mobile learning applications, such as usability, availability of learning experiences, features to facilitate learning, interpersonal interaction, and incentives for completion. We further explored specific engagement strategies displayed in the analyzed applications through an analytical evaluation. Besides, this study expands Hew’s model of learners’ engagement and suggests new conceptual relationships between critical factors impacting learners’ engagement, self-determination theory, and learners’ engagement.
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first_indexed | 2024-03-08T06:38:23Z |
format | Article |
id | doaj.art-831a0295b0704354967325d9f9f25778 |
institution | Directory Open Access Journal |
issn | 2472-5749 2472-5730 |
language | English |
last_indexed | 2024-03-08T06:38:23Z |
publishDate | 2021-12-01 |
publisher | Online Learning Consortium |
record_format | Article |
series | Online Learning |
spelling | doaj.art-831a0295b0704354967325d9f9f257782024-02-03T09:41:13ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302021-12-0125410.24059/olj.v25i4.2827A Case Study of Learners’ Engagement in Mobile Learning ApplicationsChenxi Liu0Ana-Paula Correia1Department of Educational Studies/Center on Education and Training for Employment, The Ohio State UniversityDepartment of Educational Studies/Center on Education and Training for Employment, The Ohio State University Although mobile learning applications play a crucial role in today’s education and can support learning, the low retention rate is a prevalent challenge in mobile learning. Existing studies have found that interpersonal interaction, high expectations, and supportive environment (from an educational perspective) as well as compatibility, interactivity, and usability (from a marketing perspective) can impact learners’ engagement in learning activities and customers’ engagement in mobile applications. However, comprehensive studies investigating learners’ engagement in mobile learning applications from educational and marketing perspectives are rare. To fill the research gap, we analyzed learners’ reviews on five top-ranked lifelong learning applications (Udemy, LinkedIn Learning, Coursera, edX, and Skillshare). Inductive coding was used to identify critical factors impacting learners’ engagement in mobile learning applications, such as usability, availability of learning experiences, features to facilitate learning, interpersonal interaction, and incentives for completion. We further explored specific engagement strategies displayed in the analyzed applications through an analytical evaluation. Besides, this study expands Hew’s model of learners’ engagement and suggests new conceptual relationships between critical factors impacting learners’ engagement, self-determination theory, and learners’ engagement. https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2827Mobile learningengagementmobile learning application designlifelong learning |
spellingShingle | Chenxi Liu Ana-Paula Correia A Case Study of Learners’ Engagement in Mobile Learning Applications Online Learning Mobile learning engagement mobile learning application design lifelong learning |
title | A Case Study of Learners’ Engagement in Mobile Learning Applications |
title_full | A Case Study of Learners’ Engagement in Mobile Learning Applications |
title_fullStr | A Case Study of Learners’ Engagement in Mobile Learning Applications |
title_full_unstemmed | A Case Study of Learners’ Engagement in Mobile Learning Applications |
title_short | A Case Study of Learners’ Engagement in Mobile Learning Applications |
title_sort | case study of learners engagement in mobile learning applications |
topic | Mobile learning engagement mobile learning application design lifelong learning |
url | https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2827 |
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