Effect of patient-related factors on hospitalization service satisfaction and recommendation intention of medical institutions in Korea

Abstract Objective This study examined the factors that influence the 'Overall Satisfaction' and 'Intention to Recommend' of medical institutions used using the Korea Medical Service Experience Survey (2019–2021). Data sources This study used the data of Medical Service Experienc...

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Bibliographic Details
Main Authors: Jeong Woo Shin, Bo Ram Choi
Format: Article
Language:English
Published: BMC 2023-06-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-09754-4