Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance

Purpose - Leadership plays a decisive role in key organizational outcomes. To investigate the effects of leadership and its mechanism on organizational performance, this paper examined how transformational leadership impacts followers’ trust for improving operational and financial performance in the...

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Main Authors: Ba Phong Le, Quang Thang Tran
Format: Article
Language:English
Published: Seisense 2020-03-01
Series:SEISENSE Journal of Management
Subjects:
Online Access:https://journal.seisense.com/jom/article/view/308
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author Ba Phong Le
Quang Thang Tran
author_facet Ba Phong Le
Quang Thang Tran
author_sort Ba Phong Le
collection DOAJ
description Purpose - Leadership plays a decisive role in key organizational outcomes. To investigate the effects of leadership and its mechanism on organizational performance, this paper examined how transformational leadership impacts followers’ trust for improving operational and financial performance in the case of Vietnamese firms. Design/Methodology - This study used the Structural Equation Modeling to assess the correlation among the constructs based on using survey data of 285 employees at 60 manufacturing and service companies. Findings - The findings revealed that employees' trust in leadership acts as a mediating mechanism in the relationship between transformational leadership and organizational performance. The transformational leadership style of leaders has greater effects on financial performance, while employee’s trust has larger effects on operational performance. This study calls attention to the importance of raising employee trust to link transformational leadership and organizational performance. Practical and theoretical implications - From a practical point of view, the paper brings more knowledge and insights for CEO/managers on the right pathway to enhance organizational performance. The paper also provides theoretical initiatives on the leadership theory and the new pathway to promote operational and financial performance.
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spelling doaj.art-8372d75ed54e434cb396072f7394fb0c2024-10-03T08:00:57ZengSeisenseSEISENSE Journal of Management2617-57702020-03-013210.33215/sjom.v3i2.308Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational PerformanceBa Phong Le0https://orcid.org/0000-0002-5612-1800Quang Thang Tran1https://orcid.org/0000-0002-3708-5998Faculty of Business Management, Hanoi University of Industry, Bac Tu Liem, Hanoi, VietnamFaculty of Business Management, Hanoi University of Industry, Bac Tu Liem, Hanoi, VietnamPurpose - Leadership plays a decisive role in key organizational outcomes. To investigate the effects of leadership and its mechanism on organizational performance, this paper examined how transformational leadership impacts followers’ trust for improving operational and financial performance in the case of Vietnamese firms. Design/Methodology - This study used the Structural Equation Modeling to assess the correlation among the constructs based on using survey data of 285 employees at 60 manufacturing and service companies. Findings - The findings revealed that employees' trust in leadership acts as a mediating mechanism in the relationship between transformational leadership and organizational performance. The transformational leadership style of leaders has greater effects on financial performance, while employee’s trust has larger effects on operational performance. This study calls attention to the importance of raising employee trust to link transformational leadership and organizational performance. Practical and theoretical implications - From a practical point of view, the paper brings more knowledge and insights for CEO/managers on the right pathway to enhance organizational performance. The paper also provides theoretical initiatives on the leadership theory and the new pathway to promote operational and financial performance. https://journal.seisense.com/jom/article/view/308Transformational leadershipOrganizational performanceTrust in leadershipOperational performanceFinancial performance
spellingShingle Ba Phong Le
Quang Thang Tran
Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
SEISENSE Journal of Management
Transformational leadership
Organizational performance
Trust in leadership
Operational performance
Financial performance
title Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
title_full Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
title_fullStr Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
title_full_unstemmed Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
title_short Leadership Practice for Building Trust of Followers: Decisive Factors of Organizational Performance
title_sort leadership practice for building trust of followers decisive factors of organizational performance
topic Transformational leadership
Organizational performance
Trust in leadership
Operational performance
Financial performance
url https://journal.seisense.com/jom/article/view/308
work_keys_str_mv AT baphongle leadershippracticeforbuildingtrustoffollowersdecisivefactorsoforganizationalperformance
AT quangthangtran leadershippracticeforbuildingtrustoffollowersdecisivefactorsoforganizationalperformance