General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study

Abstract Background Patients with type 2 diabetes mellitus (T2DM) with poor glycaemic control can represent a challenge from the perspective of the general practitioner (GP). Apart from patient-sided factors, the understanding of GPs’ attitudes may provide ideas for improved management in these pati...

Full description

Bibliographic Details
Main Authors: Anja Wollny, Michael Pentzek, Oliver Rudolf Herber, Heinz-Harald Abholz, Jürgen in der Schmitten, Andrea Icks, Stefan Wilm, Elisabeth Gummersbach
Format: Article
Language:English
Published: BMC 2018-05-01
Series:BMC Family Practice
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12875-018-0751-4
_version_ 1811228129643986944
author Anja Wollny
Michael Pentzek
Oliver Rudolf Herber
Heinz-Harald Abholz
Jürgen in der Schmitten
Andrea Icks
Stefan Wilm
Elisabeth Gummersbach
author_facet Anja Wollny
Michael Pentzek
Oliver Rudolf Herber
Heinz-Harald Abholz
Jürgen in der Schmitten
Andrea Icks
Stefan Wilm
Elisabeth Gummersbach
author_sort Anja Wollny
collection DOAJ
description Abstract Background Patients with type 2 diabetes mellitus (T2DM) with poor glycaemic control can represent a challenge from the perspective of the general practitioner (GP). Apart from patient-sided factors, the understanding of GPs’ attitudes may provide ideas for improved management in these patients. The aim of this study is to reveal attitudes of GPs towards T2DM patients with poor metabolic control. Methods Qualitative research in German general practice; 20 GPs, randomly chosen from participants of a larger study; in-depth narrative interviews, audio-recorded and transcribed; inductive coding and categorisation in a multi-professional team; abstraction of major themes in terms of attitudinal responses. Results 1) Orientation on laboratory parameters: GPs see it as their medical responsibility to achieve targets, which instil a sense of security. 2) Resignation: GPs believe their efforts are in vain and see their role as being undermined. 3) Devaluation of the patient: GPs blame the “non-compliance” of the patients and experience care as a series of conflicts. 4) Fixed role structure: The expert GP on the one hand, the ignorant patient on the other. 5) Solidarity with the patient: GPs appreciate a doctor-patient relationship in terms of partnership. Conclusions The conflict GPs experience between their sense of duty and feelings of futility may lead to perceptions such as personal defeat and insecurity. GPs (and patients) may benefit from adjusting the patient-doctor relationship with regard to shared definitions of realistic and authentic goals.
first_indexed 2024-04-12T09:53:22Z
format Article
id doaj.art-83a03290d7cf49babb61824b0fe20de1
institution Directory Open Access Journal
issn 1471-2296
language English
last_indexed 2024-04-12T09:53:22Z
publishDate 2018-05-01
publisher BMC
record_format Article
series BMC Family Practice
spelling doaj.art-83a03290d7cf49babb61824b0fe20de12022-12-22T03:37:47ZengBMCBMC Family Practice1471-22962018-05-011911710.1186/s12875-018-0751-4General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative studyAnja Wollny0Michael Pentzek1Oliver Rudolf Herber2Heinz-Harald Abholz3Jürgen in der Schmitten4Andrea Icks5Stefan Wilm6Elisabeth Gummersbach7Institute of General Practice, University Medical Center RostockInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfInstitute for Health Services Research and Health Economics, Medical Faculty, Heinrich-Heine University DüsseldorfInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfInstitute of General Practice (ifam), Medical Faculty, Heinrich-Heine University DüsseldorfAbstract Background Patients with type 2 diabetes mellitus (T2DM) with poor glycaemic control can represent a challenge from the perspective of the general practitioner (GP). Apart from patient-sided factors, the understanding of GPs’ attitudes may provide ideas for improved management in these patients. The aim of this study is to reveal attitudes of GPs towards T2DM patients with poor metabolic control. Methods Qualitative research in German general practice; 20 GPs, randomly chosen from participants of a larger study; in-depth narrative interviews, audio-recorded and transcribed; inductive coding and categorisation in a multi-professional team; abstraction of major themes in terms of attitudinal responses. Results 1) Orientation on laboratory parameters: GPs see it as their medical responsibility to achieve targets, which instil a sense of security. 2) Resignation: GPs believe their efforts are in vain and see their role as being undermined. 3) Devaluation of the patient: GPs blame the “non-compliance” of the patients and experience care as a series of conflicts. 4) Fixed role structure: The expert GP on the one hand, the ignorant patient on the other. 5) Solidarity with the patient: GPs appreciate a doctor-patient relationship in terms of partnership. Conclusions The conflict GPs experience between their sense of duty and feelings of futility may lead to perceptions such as personal defeat and insecurity. GPs (and patients) may benefit from adjusting the patient-doctor relationship with regard to shared definitions of realistic and authentic goals.http://link.springer.com/article/10.1186/s12875-018-0751-4Diabetes mellitusType 2Physician-patient relationsGeneral practiceAttitude of health personnelQualitative research
spellingShingle Anja Wollny
Michael Pentzek
Oliver Rudolf Herber
Heinz-Harald Abholz
Jürgen in der Schmitten
Andrea Icks
Stefan Wilm
Elisabeth Gummersbach
General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
BMC Family Practice
Diabetes mellitus
Type 2
Physician-patient relations
General practice
Attitude of health personnel
Qualitative research
title General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
title_full General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
title_fullStr General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
title_full_unstemmed General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
title_short General practitioners’ attitudes towards patients with poorly controlled type 2 diabetes: a qualitative study
title_sort general practitioners attitudes towards patients with poorly controlled type 2 diabetes a qualitative study
topic Diabetes mellitus
Type 2
Physician-patient relations
General practice
Attitude of health personnel
Qualitative research
url http://link.springer.com/article/10.1186/s12875-018-0751-4
work_keys_str_mv AT anjawollny generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT michaelpentzek generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT oliverrudolfherber generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT heinzharaldabholz generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT jurgeninderschmitten generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT andreaicks generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT stefanwilm generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy
AT elisabethgummersbach generalpractitionersattitudestowardspatientswithpoorlycontrolledtype2diabetesaqualitativestudy